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Page Showing 1-20 of 48 questions
  • QuestionWhat is the refresh rate of this set?

    Asked by Mark.

    • Answer It's 60hz - - - (120Hz CMI or “Natural Motion 240" doesn't amount to a hill of beans)

      Answered by MrCheap

  • QuestionWhat is the difference between the 5 and 6 series?

    Asked by primetime.

    • Answer Each series builds on each other. Both of these series are 4K UHD, have HDR and Dolby Vision support, have a Roku operating system, wide color gamut, auto-game mode, an edge-to-edge glass display, etc. The 6-Series also has CCZ technology and Quantum Dot Technology. You can also visit www.tclusa.com/products/home-theater/6-series and scroll down to "Compare All Models" to see all models compared. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionHow long Are The Legs, from front to back

    Asked by Anonymous.

    • Answer For this 65 inch TCL Roku TV, the feet spacing to fit on a stand is 52.3 inches wide and 11.4 inches deep. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this TV have have HDMI Arc?

    Asked by Justin.

    • Answer Yes

      Answered by DianeaM

  • QuestionDoes the WiFi connection support 5g? Or 2g only

    Asked by Tigerules.

    • Answer This TCL Roku TV has the ability to connect to the Internet via WiFi or through Ethernet. This TV supports both 2.4GHz and 5GHz WiFi. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionUnlike many people, I prefer the 1080 picture quality over the much higher definition TVs. How can I make this TV look more like 1080. I prefer the depth that you get from 1080. To me, these newer versions look fake.

    Asked by Curt.

    • Answer There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. However, you cannot manually manipulate the resolution. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this tv come with the starz app built in?

    Asked by eileen.

    • Answer Yes

      Answered by Katie222

  • QuestionDoes this model have connectivity for surround system, i.e., audio out jacks?

    Asked by needtoknow.

    • Answer This TCL Roku TV is compatible to most sound systems and can be connected via HDMI ARC, Optical, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this tv have Disney plus on it

    Asked by lala.

    • Answer Yes it does! It even has a Disney plus button on the remote

      Answered by kvern

  • QuestionDoes this tv support all streaming platforms? If not, which ones?

    Asked by Tdawg49.

    • Answer So far I haven’t found anything that I can’t stream.

      Answered by Rich

  • Questionis this a good tv to buy

    Asked by George.

    • Answer It has been a great buy!

      Answered by mhkh

  • QuestionCan support legs for this model be moved closer to the center in order to fit on a stand for 55 inch TV?

    Asked by Nikolo.

    • Answer For this 65 inch TCL Roku TV, the feet spacing to fit on a stand 52.3 inches. The feet have designated positions where they can be attached to the TV and are not adjustable. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionWhat is the difference between serious 4 and 5

    Asked by Louis.

    • Answer Just basing my answer on my own experience without looking into the technical aspects, the series 5 is a step up from the series 4. I gifted my mother the 65" series 4, while I own the 65" series 5. The physical difference would be the series 5 appears to have a slimmer profile than the series 4. I've also had to reset the series 4 many times when it starts to "act up" with certain apps. It will also lose connection to the speakers and subwoofer constantly. The wifi is also questionable, thus I have it wired into the mesh access point located right next to it. My series 5 doesn't have these issues. Spend the extra money for the series 5 or higher. It'll be less headaches in the long run.

      Answered by Turboturd

  • QuestionCan I add the ESPN+ App to this TV?

    Asked by The3PointBoy.

    • Answer The ESPN streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this TV have Live TV Pause?

    Asked by justplainjohn.

    • Answer Absolutely! If you connect a USB Drive to your TV you can access Live TV Pause. You can visit https://support.tclusa.com/209528-what-is-live-tv-pause for more information about this. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes thesis have Disney +

    Asked by Yes.

    • Answer You can use Roku app store on your TV. Add the channel then follow instruction. You will have to pay for service by your internet provider, It's not free

      Answered by scooterone

  • QuestionI have a retro Atari Flasback gaming system and a VCR that both use RCA patchcords, and cable direct via coax . Will these all work with this TV? Thanks!

    Asked by Oldschooler.

    • Answer This TCL TV features various inputs that can be used to connect external devices. The composite connection for this TCL TV is a single input located between the coaxial input and the Headphone Jack. You would need to use an adapter to connect the traditional red/white/yellow cables you are used to seeing. The adapter would need to be purchased separately. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionDoes this tv have a time for sleep?

    Asked by Heidie.

    • Answer There is not a physical button for it, but there is an option for it. Simply press the asterisk (*) button on your TCL Roku TV remote while watching content, highlight the sleep time option, and choose how long you want to set it for (30minutes-3hours). Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionHow do I get cc to display

    Asked by Gary.

    • Answer The TV does support closed captioning and has closed caption settings. You would find these standard settings under Home>Settings>Accessibility. Additionally, most streaming apps and external devices also contain their own settings for subtitles. You would simply want to make sure that the content you are watching supports subtitles. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert

  • QuestionHDMI ports 2.0 or 2.1

    Asked by Rwest.

    • Answer This TCL Roku TV features HDMI 2.0 ports. Hope this helps! Thank you, TCL Customer Support

      Answered by TCLExpert