A:AnswerThis model is the new 2019 version and has the addition of Quantum dots which increases the wide color gamut as well as peak brightness. The legs are also different from the 2018 version.
A:AnswerAs an owner of both the 55s405 and the newest 65R625, I am well positioned to answer such a question.
"How is the 6 series different than the 4 seires?"
As far as the picture, colors, brightest, etc.
They are not even on the same planet. The difference is astronomical. The 4 series was a good buy back when it came out. If you did not know what a great TV could be like, the non HDR/HD10 content on the series 4 would probably seem just fine or alright. It is an okay picture for standard 4k content. It can't even display Dolby Vision, which is typically better than HDR/HD10 in my experience. But the HDR feature on the 4 series is completely unwatchable, darkens the picture to utter trash. It lacks the brightness and ability for HDR. It should not even be sold as HDR capable, cause it simply cannot handle it properly. Not even a little, it's nothing like what HDR is supposed to look like.
The 6 series is night and day difference. Fall to bright snow winter. So bright but more importantly, it pops out the picture and colors in a way you have to see first hand to really understand.
It's WOW for sure.
The HDR experience on the 6 series is like comparing a key chain tiny flashlight in the dark to being outside in the mid day sun during daylight.
The acceptable picture quality of the 4 series in non HDR content becomes dim and faded if you have a 6 series to compare to. It's a world of difference.
I have the 2019 6 series, the R625, and the local dimming on this TV does things way different than even the P series P607 tv I got. It surpasses that TV in every way. Instead of just dimming dark areas, it brightens up bright areas, making everything you watch pop out. So everything looks more defined, crazy contrast, brighter by order of magnitudes.
These TVs are not way different when it comes to Roku or operation of smart features. Other than the voice search options, the Roku is pretty much the same: quick and nimble.
As far as the picture and sound quality, the R625 simply blows away the 4 series in a highly noticeable and apparent way.
A:AnswerYes, it’s fine. I brought mine home this way and so have many others. Just make sure the screen side is up. Have done this 3 times with zero issues.
A:AnswerWhile it is true that it is disappointing that TCL went with the 2 wide spread legs instead of the center leg, it has VESA mounts so for about US$50, you can buy a VESA stand that works perfectly. I went with the PERLESMITH Universal Swivel TV Stand and it works great on my narrower TV stand.
A:AnswerThe 65 R625 is very easy to unbox; I would suggest searching on YouTube for unboxing/set up of 65 R625, will help a lot. If you can get someone to help lift it out of the box and putting it on your tv stand, I would do so, ( you will need a very long stand; the feet/stand of the tv are located at very end of each side of the tv). If you have to do on your own, I would suggest unboxing to a table or support placed close to where you will be setting up to view. After installing the feet on the tv, gently east the feet onto your stand and use the foam in box to help buffer you lifting onto tv stand. Connectivity and channel setup is very easy; make sure you already have a Roku account, or create one, since the operating system of this tv is Roku-based. Hope this helps.
A:AnswerI originally ordered one from Amazon because they had them available much sooner than BB, unfortunately it arrived damaged. Luckily, Amazon's return process was super easy. If going that route, you can certainly quickly open the package upon delivery but you may not be able to refuse it if is damaged. Again, Amazon will set up a free return pick up and will credit you shortly after it is collected.
I personally have never used Best Buy home delivery since the store is super close but I have yet to take one home and open a TV that has been damaged.
A:AnswerYou should be all set to go! There should not be a risk of "burn-in" while playing the mentioned content. Hope this helps! Thank you, TCL Customer Support
A:AnswerThere is a known scam about making gullible people pay to setup Roku.
https://clark.com/technology/roku-setup-scam/
There is NEVER a charge to use ROKU, unless you subcribe to something , which requires you to use a password to do so.
A:AnswerThis TCL Roku TV is compatible with most soundbars and can be connected via HDMI ARC, Optical Audio Out, or the headphone jack. Hope this helps! Thank you, TCL Customer Support
A:AnswerFound the issue -
Whenever there’s a device plugged in to the ARC HDMI port the optical output is disabled. Once I removed the DVD and used a different HDMI port I was able to get an optical signal.
-Eric
A:AnswerYes. you can provide an audio signal in this manner just fine. Of course you can't use your RECEIVER for video switching if you want 4k picture, but you can use the audio out from the TV. Alternately it also has an HDMI with ARC so if your older 1080p receiver can at least take an HDMI connection, you could use that as well.
A:AnswerCurrently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
A:AnswerCurrently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
A:AnswerHello,
Yes it can be used in that fashion. We recommend using HDMI and changing the input icon to Computer from the menu.
-TCL Customer Support
