Questions & Answers

Q: QuestionI understand that the legs can be placed closer to the center for a smaller footprint. What are the dimensions of that leg placement closer to the center?

Asked 4 years ago by JoJo.

• A:Answer For this 75 inch TCL Roku TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 65.7 inches. At the more narrow position, the feet spacing to fit on a stand is 36.2 inches. The feet are 16.2 inches deep. You would simply choose whichever option would best fit your home setup. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionIf this gets delivered, how can I get it back to a store if I need to exchange it. I have no vehicle to transport a 75” tv. Thanks

Asked 4 years ago by Km.

• A:Answer I exchanged mines via chat, they will pick up the old one and deliver the new one. Probably could do it over the phone and there is no option to do this yourself online.

  Answered 4 years ago by Gadgetmang

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Q: QuestionDoes this tv have the web?

Asked 4 years ago by Darlene.

• A:Answer This TCL Roku TV does not currently feature a web browser. However, there are thousands of streaming channels and over 500,000 different movies and TV episodes available through the Roku streaming system. Additionally, you can screen mirror compatible Android and Windows phones to the TV. This way you can search on your phone, but view on the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionDoes it have an Ethernet port or plug iin

Asked 4 years ago by Resh.

• A:Answer I have a 5 and yes it has a port that you do not need since its WiFi too

  Answered 4 years ago by BestbuyturboVerified Purchase

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Q: QuestionIs there any way to turn off or dim the center lower power light indicator ? It is very bright, since it comes on when the TV is off, to indicate it is off, it is on all night. If I put something over it or in front of it then the remote will not work.

Asked 3 years ago by DonM.

• A:Answer You can turn off the Standby LED by going to Home>Settings>System>Power>Standby LED>Off. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionI saw in a previous question that you mentioned Dolby digital plus. Does that mean if I am watching a streaming’s service that offers Dolby atmos with the 5 series I won’t be able to receive this codec.

Asked 3 years ago by Anonymous.

• A:Answer This TCL Roku TV supports Dolby Digital Plus passthrough and processing. It does not support Dolby Atmos. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionDoes this TV have bluetooth capability?

Asked 4 years ago by Tony.

• A:Answer Currently, our Roku based TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionI have an Onkyo AVR with HDMI 1.4a & ARC. I was told to connect an "Amplified" HDMI Splitter powered by AC Adapter to the Xbox Series X. One HDMI sends Lossless 5.1 to the AVR. One HDMI sends HDR 4K video to the TV. Can you recommend an HDMI Splitter?

Asked 4 years ago by MichaelZ.

• A:Answer We do not recommend using Audio converters or adapters in between the TV and external sound device. Adding digital devices this way can and will most likely add an audio delay. We recommend using an eARC certified Sound bar or audio video receiver. The limitation is with the ARC HDMI bandwith of HDMI 1.4a in regards to lossless 5.1 audio. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionI have an Onkyo TX-NR5009 A/V Receiver. It has HDMI 1.4a inputs that accept Dolby TrueHD and DTS-MA. It has an ARC. How can I have an Xbox Series X deliver 5.1 Lossless Audio to the Receiver while also delivering HDR and Dolby Vision to the TV?

Asked 4 years ago by MichaelZ.

• A:Answer We recommend for the best audio and picture to use an eARC certified Audio / Video Receiver (AVR) so you can have both Dolby Atoms and Dolby vision content from your Xbox X. With that said you can get HDR and bitstream (up to Dolby Digital Plus, ARC does not support uncompressed audio beyond PCM Stereo) by connecting your AVR to the ARC port of the TV and connecting your Xbox to another input on your TV. Unfortunately the limitations of your AVR and connection prevent you for obtaining the results you want. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionI'm coming from a 55 inch 4k hisense tv and I want to know if this tv will be a major upgrade vs the hisense.. I'm not too familiar with TCL so I'm hoping this will be a great tv to produce top high quality displays movies and my game system etc...

Asked 4 years ago by Tyg21.

• A:Answer The majority of our customers report a great experience with this TV. In addition to a 4K resolution, this TV also features QLED technology and supports HDR10 and Dolby Vision. You can also visit www.tcl.com/us/en/products/home-theater/5-series/75-class-5-series-4k-qled-hdr-smart-roku-tv-75s535 for more information about this model. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionHow apart are the legs for the stands on the 75 inch model

Asked 2 years ago by stevenm.

• A:Answer For this 75 inch TCL Roku TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 65.7 inches. At the more narrow position, the feet spacing to fit on a stand is 36.2 inches. You would simply choose whichever option would best fit your home setup. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: Questiondoes the remote have voice control

Asked 2 years ago by ronv.

• A:Answer This TCL Roku TV comes with a standard IR remote, and you can download the free Roku mobile app on your Smartphone or tablet to use as a remote. Through the Roku mobile app, you gain access to power toggle, volume toggle, private listening, voice search, and more. Roku also offers Enhance Voice RF Remote which can be paired with this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionDoes it have next-gen 3.0?

Asked 2 years ago by Anonymous.

• A:Answer TCL TVs continue to feature digital TV tuners with advanced program guides and an available live TV pause feature from broadcast channels.  There are no plans to support ATSC 3.0 tuners. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionHello, What is the difference between the 5 series and the 6 series?

Asked 2 years ago by Tobey.

Q: QuestionIs this TV too heavy to mount on an interior wall that has metal studs?

Asked 2 years ago by Bill.

• A:Answer No

  Answered 2 years ago by MouniVerified Purchase

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Q: QuestionI have a 75” 5 series-table stand only. Are there other feet or compatible bases available? the feet are hideous and I would love to change them. HELP!!!

Asked 2 years ago by Lynne.

• A:Answer No

  Answered 2 years ago by MouniVerified Purchase

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Q: Questionhow many hdmi plug in

Asked 3 years ago by Anonymous.

• A:Answer 3

  Answered 2 years ago by MouniVerified Purchase

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Q: QuestionI'm looking for this TV manufactured in 2021. Can anybody tell me if you sell it your current specs say 2020. I would like to 2021

Asked 3 years ago by Bobby.

• A:Answer No

  Answered 2 years ago by MouniVerified Purchase

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Q: Questionwhat are the dimentions tcl 75 inch

Asked 3 years ago by Anonymous.

• A:Answer Dk

  Answered 2 years ago by MouniVerified Purchase

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Q: QuestionDoes it have Netflix and Amazon Prime apps?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by MouniVerified Purchase

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