Questions & Answers

Q: QuestionWill this work with Insignia tv model number NS-19D310NA19?

Asked 4 years ago by kmcd.

• A:Answer This TCL Alto soundbar is compatible with most TVs and can be connected via Optical or AUX. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this sound bar automatically go into sleep mode or standby mode when there is no sound for a certain period of time? If it does, is there a way to disable that function? I need a sound bar that will always stay on

Asked 4 years ago by RichO.

• A:Answer I have 3 of these and they all stay on unless I turn them off. 2 are hooked to computers with aux input and 1 to a TV with Optical input. I don't know if they are suppose to always stay on, but since they did I bought the 2nd 2. It's a hard feature to find.

  Answered 4 years ago by steelramVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you have this turn on and off automatically?

Asked 4 years ago by Anonymous.

• A:Answer This soundbar does not have the ability to turn on/off automatically. However, if using with select TCL Roku TVs, it should work with IR TV remote. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionMy remote control is not working at all, on my Alto 3 soundbar. I unplugged it, and put back in. The soundbar is kind of working. When I press the volume button it goes up loud. Then a minute later it's down Can you please help with this issue? Thank you.

Asked 1 year ago by Tikey62.

Q: QuestionI have used the Bluetooth on on this months ago and it connected to my devices just fine. Now, there is no luck for any of my devices, whether previously connected or not, in finding the sound bar when searching for Bluetooth devices. What's the fix?

Asked 3 years ago by Ryan.

Q: QuestionWhat wattage is it of audio output of this TCL soundbar?

Asked 3 years ago by teksj.

• A:Answer This TCL Alto 3 features 15W. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many watts of audio output does this soundbar have?

Asked 3 years ago by Teksj.

• A:Answer You can visit www.tcl.com/us/en/products/sound-bars/alto-3/alto-3-2-0-channel-sound-bar-ts3100 for all currently published information on this soundbar. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan i use my Logitech Universal remote to adjust volume on this soundbar?

Asked 3 years ago by CluelessJoe.

• A:Answer Currently, this TCL Alto 3 soundbar is not compatible with universal remotes. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this soundbar powered? If so, how many watts?

Asked 3 years ago by Curtis.

• A:Answer It runs on AC adapter power. I don't fully remember the wattage but it should be standard for what a TV would be or a speaker would be

  Answered 3 years ago by EZE124Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow can i stop someone from turning off my sound bar with different remote

Asked 3 years ago by john.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this sound bar be attached to the bottom of a wall mounted TCL television?

Asked 3 years ago by Hookup.

• A:Answer This Alto 3 soundbar is not designed to be mounted to a TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this soundbar be used for a computer?

Asked 3 years ago by AM.

• A:Answer This TCL Alto 3 is compatible with most devices and can connect via Optical, AUX, or Bluetooth (depending on what your device supports). Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it be controlled with a Roku Ultra remote?

Asked 3 years ago by dibo.

• A:Answer This Alto 3 soundbar is designed to be used with the soundbar remote that comes in the box. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need a sound bar that hooks up with a hdmi cable. What can should I get? It's Gor a sceptre smart tv with built in dvd player

Asked 3 years ago by Yvette.

• A:Answer Soundbar you can buy is a samsung which will hook up no worries

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwill speaker work with Sanyo 1080p HDTV LCD ?

Asked 4 years ago by Anonymous.

• A:Answer This soundbar is compatible with most TVs and can be connected via Optical or AUX. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this soundbar stereo? A left and Right Channels?

Asked 4 years ago by Anonymous.

• A:Answer The Alto 3 soundbar is stereo. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it loud ?

Asked 4 years ago by Alberto.

• A:Answer We got this for our 75 year old mother. She couldn't hear the TV, with this she can hear it perfectly. She loves it!

  Answered 4 years ago by SeanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncould i uses this soundbar via bluetooth with the audio technica atlp60xbluetooth?

Asked 4 years ago by obliviousmars.

• A:Answer This TCL Alto soundbar is compatible with most audio sources and can connect via Optical, AUX, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with a Hatachi with HDMI ARC connection???

Asked 4 years ago by Phillip.

• A:Answer I don"t see HDMI connection in the back.Digital cable for tv that came with it.This is the best.Ps.Refer to online manual to get the most information

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have LG TV, it has optical digital audio out & HDMI IN/ARC. Will this sound bar work my TV?

Asked 4 years ago by JDL.

• A:Answer This TCL Alto soundbar is compatible with most TVs and can connect via Optical, AUX, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
  Helpful (1)Unhelpful (1)ReportAnswer this question