Questions & Answers

Q: QuestionIs this a physical copy of the game?

• A:Answer No, this is a digital copy of the game.

Q: QuestionDoes this product have any pre-order bonuses?

• A:Answer Yes, pre-ordering will grant you an ammo capacity upgrade for Ellie's pistol.

Q: QuestionWhat platform is this product compatible with?

• A:Answer This product is compatible with other platforms.

Q: QuestionCan this product be redeemed online?

• A:Answer No, this product cannot be redeemed online.

Q: QuestionHow long does this take until I get the code in my email normally?

Asked 4 years ago by Cayden.

• A:Answer After you get your ordem

  Answered 4 years ago by adalgiza23

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Q: QuestionWhy isn't this product in my Best Buy account's Digital Library?

Asked 4 years ago by ConcernedConsumer.

• A:Answer Go to your order details of the product you ordered. Down, you will see a "Digital Item" and Ready to Redeem. Sign in and now check your email. The title of the email is "Download your PlayStation Pre Order Bonus product" from Bestbuy email. I found it on email today and was sent yesterday.

  Answered 4 years ago by Anonymous

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Q: QuestionDo you have to have a us ps4 to unlock the code

Asked 4 years ago by Macdab.

• A:Answer Yes if you bought the game before release meaning you preordered it which is only on ps4 then to redeem a preorder bonus content code then you go into the PlayStation store to redeem the code for it.

  Answered 4 years ago by JeannetteC1216Verified Purchase

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Q: QuestionSaid I would get instructions by email for bonus codes for pre order of game. I picked up game Friday, still no email.

Asked 4 years ago by DG77.

• A:Answer You picked the game up on Friday but did you order it before Friday? If you only purchased it Friday then you don’t get the preorder content. You would have had to order it the latest on Thursday. It would arrive by email to the address you entered during your purchase. If it any consolation the preorder bonuses don’t make much difference in actual game play. You would think it does but it really doesn’t. My husband was playigg big the game with the preorder bonus and I wasn’t. I have progressed farther faster then him. The game is really about skill and attention to finding materials and he tends to not check every area closely.

  Answered 4 years ago by JeannetteC1216Verified Purchase

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Q: QuestionWhen will the digital content be sent out by email? Will the ps4 dynamic theme be available upon pick up?

Asked 4 years ago by Supercuhz.

Q: QuestionIs the actual game itself physical release copy of the game? I see it says digital bonus so confused on that.

Asked 5 years ago by Anonymous.

• A:Answer if you pre-ordered the ellie edition, you will receive in the email a code to add to your PSN account for avatar and some weapons unlocked from the game

  Answered 4 years ago by adalgiza23

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Q: QuestionIs it in the receipt? or a separate email, if it was a separate email I havnt gotten it yet

Asked 4 years ago by Cayden.

• A:Answer They Will send by email

  Answered 4 years ago by adalgiza23

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Q: QuestionI just got the game today (Special Edition) and still no pre-order bonus code. The code inside the SE are just digital artbooks and avatars and mini OST. The preorder bonus are Ammo Capacity and Crafting Training for in-game use. Will this be on Email?

Asked 4 years ago by Chrono8139.

• A:Answer I would re-check your email from Best Buy because I received an email from them with my code. You enter this code on your PSN account and then you get the freebies. Perhaps the email from Best Buy with your code went to your spam folder?

  Answered 4 years ago by BitterBunnyVerified Purchase

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Q: QuestionDoes this include the digital version of the game itself or just digital content?

Asked 4 years ago by Jeff.

• A:Answer This is just the preorder bonus content which is just two minor items.

  Answered 4 years ago by JeannetteC1216Verified Purchase

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