Questions & Answers

Q: QuestionDoes this gaming PC include a mouse and keyboard?

• A:Answer No, this gaming PC does not include a mouse or keyboard.

Q: QuestionHow much RAM does the desktop have?

• A:Answer The desktop has 16GB of Thermaltake TOUGHRAM RGB 3600Mhz DDR4 memory.

Q: QuestionWhat processor is used in this Thermaltake desktop?

• A:Answer This Thermaltake desktop uses a 12th Gen Intel Core i5-12400F processor.

Q: QuestionWhat operating system does this gaming desktop use?

• A:Answer This gaming desktop comes with the Windows 11 operating system.

Q: QuestionWhat type of storage does this gaming desktop come with?

• A:Answer This gaming desktop comes with a 1TB M.2 NVMe SSD.

Q: QuestionWhat kind of graphics card does this desktop have?

• A:Answer It has the NVIDIA GeForce RTX 3050 graphics card.

Q: QuestionCan I use two monitors on this pc? I can’t figure out how to connect my second one.

Asked 1 year ago by Birdy.

• A:Answer Hello, Yes, you can use two monitors. The graphics card should have a few ports you can use. You may need to convert or use a different connection style as the GPU may have both HDMI and DP. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: Questionhow much fps does this run on fortnite

Asked 1 year ago by joey.

• A:Answer 200-300

  Answered 1 year ago by EddieRVerified Purchase

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Q: QuestionHow big is the PC? also how much ram is there

Asked 1 year ago by Gideon.

• A:Answer Hello, The computer is 18.11 x 8.27 x 15.56 inch. The memory is 16gb. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: Questionwould this computer be good for a kid

Asked 6 months ago by griggin.

• A:Answer Hello, That all depends on the games being played and at what level. Generally speaking, yes, this is a good entry level gaming PC. Best Regards, Thermaltake Support

  Answered 6 months ago by Thermaltake

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Q: QuestionDoes this gaming pc have built in wifi and Bluetooth?

Asked 11 months ago by Sherrybyrd.

• A:Answer Hello, That cannot be guaranteed because the components can change at the time of install. We only guarantee what is advertised. That being said, most units do come with Wifi and Bluetooth. Best Regards, Thermaltake Support

  Answered 11 months ago by Thermaltake

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Q: Questioncan you put an hdd in it?

Asked 1 year ago by cr315.

• A:Answer Hello, Yes, you should be able to add an HDD to the system. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionHow much vram does the 3050 have

Asked 4 months ago by Golden.

• A:Answer Hello We do not guarantee the Vram, it can change at the time of installation depending on waht is avaialble. Best Regard, Thermaltake Support

  Answered 4 months ago by Thermaltake

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Q: QuestionIs there a possibility that this machine comes pre-installed with any bloatware? I wanted to check before I could consider buying

Asked 11 months ago by John.

• A:Answer Hello, No, The PC comes with the OS in the set up stage. Best Regards, Thermaltake Support

  Answered 11 months ago by Thermaltake

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Q: QuestionWhen you set it up would you need to pay for Windows like I've seen on some yt videos before or would it be free

Asked 1 year ago by Anonymous.

• A:Answer Hello, The Windows is preinstalled. The Windows 11 upgrade should be free as well. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionHi so i’m planning on ordering very soon (this week) and for the most part this computer seems fine but what do you mean by “upgrade within 12th gen intel line”, also can i add more usb ports “(usb c) and are all other specs upgradeable? or only some

Asked 1 year ago by devanster.

• A:Answer Hello, I do not see that line in the advertisement. This unit does come with an i5 which is later upgradable within the 12th gen Intel family. You can't add more USB ports but other hardware is upgradable. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionCan you upgrade the storage?

Asked 1 year ago by Anonymous.

• A:Answer Yes you can. It has 2 m.2 ssd slots. 1 of them is taken up and the other is empty. Both Upgradable.

  Answered 1 year ago by ForgivenVerified Purchase

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Q: QuestionWhat are the chances it is damaged when it arrives.

Asked 1 year ago by Kathy.

• A:Answer Hello, Not high, we package our products with plenty of protection. We can't account for what shipping does, but we do have a higher than average success rate in shipping PC's. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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Q: QuestionCan you use wifi？

Asked 1 year ago by Anonymous.

• A:Answer Yes you can it has wireless internet Antennas

  Answered 1 year ago by EddieRVerified Purchase

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Q: QuestionIt comes prebuilt right? Is there any components that need to be assembled when it arrives?

Asked 1 year ago by Anonymous.

• A:Answer Hello, No, the PC is ready to use out of the box aside from any monitors or peripherals that need to be plugged in. Best Regards, Thermaltake Support

  Answered 1 year ago by Thermaltake

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