Questions & Answers

Q: QuestionWhat is the maximum size memory card supported?

• A:Answer This dashcam supports memory cards up to 128GB.

Q: QuestionDoes this dashcam have a speaker?

• A:Answer Yes, the dashcam has a built-in speaker and microphone.

Q: QuestionWhat is the field of view for the front camera?

• A:Answer The front camera has a 140-degree field of view.

Q: QuestionCan I view recordings from this dashcam on my phone?

• A:Answer Yes, you can view, save, and share recordings wirelessly on your mobile device with the THINKWARE DASH CAM LINK app.

Q: QuestionDoes this dashcam come with a memory card?

• A:Answer Yes, the dashcam comes with a 32GB microSD card included.

Q: QuestionHow does the energy saving mode work on this dashcam?

• A:Answer The energy saving mode puts the dashcam to sleep while in parking surveillance mode to conserve battery. It will re-engage and start recording if an impact is detected.

Q: QuestionHow difficult is it to install? Does it come with a pamphlet can it be professionally installed

Asked 3 years ago by Anonymous.

• A:Answer This will come with a pamphlet/manual that tells you everything you need to know to get started. The kit I picked up in store came with two options to install: A 12v plug adapter, and a hardwiring kit. The 12v adapter will plug right in to your vehicles cigarette lighter/phone charging port. The wires can be kept out of the way with included clips. The hardwiring kit is a much more professional look, and allows the camera to (optionally) record while parked. If you have the know how to do this, it is a simple install. If you don't, and still want to have the kit hardwired, many vehicle shops can install them for you. Some electricians may offer installation services as well. Hope this helps!

  Answered 3 years ago by F350PhilVerified Purchase

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Q: QuestionDo I need WiFi in my car for this to work or use the Live feed feature?

Asked 3 years ago by Steph.

• A:Answer No WiFi needed. You only need your phone’s Bluetooth to use the live feed feature but it will not record while you are using the live feed feature. You can view the recorded footage by putting the sd card in your computer or accessing it on your phone through a Bluetooth connection. I found it’s much easier to view on the computer than through the phone.

  Answered 3 years ago by SeanVerified Purchase

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Q: QuestionHow clear is the rear camera at night? I was looking at a Rexing but seems none of their rear cameras have quality resolution.

Asked 3 years ago by Mingya.

• A:Answer Hi There, the Rear Cam has a 1080p Full HD image quality, with the option for Super Night Vision to increase the quality during nighttime!

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionHow much heat can the Thinkware F200 cam take, being it is on the front window with the sun beating down, it can get quite HOT????

Asked 3 years ago by JOHN.

• A:Answer It's been in the mid 90s. My windshield faces the sun. I have a dash cover I put up. On the hottest days, it always connects. Thinkware works like a champ every time.

  Answered 3 years ago by RicoVerified Purchase

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Q: QuestionDoes it have motion detection in parking mode?

Asked 3 years ago by KennyT.

• A:Answer Hello, Yes our cameras have motion detection in parking mode!

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionCan you get a screen to see what is going on and if so how much?Iam getting mine installed on Saturday the 26th in flagsaff Az and would like to purchase it.I have a radio from Best Buy that has Bluetooth and has a full screen if that would work.gary

Asked 3 years ago by Bronson.

• A:Answer No LCD screen on this model. They have several LCD models available. I like the non LCD because it is up and out of the way so it is not a distraction to the driver.

  Answered 3 years ago by Anonymous

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Q: QuestionDoes the rear camera show much through tinted windows?

Asked 2 years ago by Silva.

• A:Answer Hello Silva, The rear camera should show through a tinted window as long as you up the brightness on the rear camera in the dashcams settings!

  Answered 2 years ago by Thinkware Product Expert

  
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Q: QuestionKeep saying weak security and won’t allow to connect to cam

Asked 3 years ago by Jess.

• A:Answer Hello, It is normal for the WIFI network to come up as "weak security", however if it is unable to connect at all, email us at [email protected] or give us a call at 1 (844) 865-9273 from Monday-Saturday 8am - 5pm PST!

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionI would like to buy this camera for my new Toyota Highlander Hybrid 2023. But when try select my car it has no choice for this. Will this camera work with my car or not? Thank you so much.

Asked 2 years ago by Anita.

• A:Answer If you have 12 volts at the fuses you can use this. You need one 12v source that is always on and one that is accessory switched.

  Answered 2 years ago by DougVerified Purchase

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Q: QuestionWhy does my pro 200 stop at night,working fine during day night parking no longer works?

Asked 3 years ago by Muley.

• A:Answer Have your battery checked. I believe Software in the unit monitors the voltage and will shut down when it gets low enough. Prevents the unit from lowering the voltage so your vehicle will not start.

  Answered 3 years ago by SoftwareIssuesVerified Purchase

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Q: QuestionCan this camera be easily disconnected from the mount if I don't want to leave it in the car while parked?

Asked 3 years ago by PhillyDriver.

• A:Answer Yes. Just slides off. I bought suction cup in case wanted to put in another car.

  Answered 3 years ago by BbaddictVerified Purchase

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Q: QuestionDoes this device record speed/time/date in case you are stopped by law enforcement?

Asked 3 years ago by MyQuestion.

• A:Answer Hi There, yes, the date and time will be displayed on the video. The speed stamp can be enabled/disabled to be displayed on the video.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionHow do you prevent battery drain with the camera? Can I turn off the camera when parked at home?

Asked 1 year ago by Battery.

• A:Answer Our dash cam is hardwired and it automatically turns off within a few seconds after turning off the engine.

  Answered 1 year ago by picklesVerified Purchase

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Q: Questionhow does the rear camera communicate with the front camera

Asked 3 years ago by Anonymous.

• A:Answer With a long cable that you must route along the inside of the car

  Answered 3 years ago by AMDUser

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