Questions & Answers

Q: QuestionDoes this unit come with the front & rear camera ?? Thanks

Asked 4 years ago by JohnBoy.

• A:Answer Hello There,This is the U1000 Front Camera only.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionCan the U1000 be used as a remote monitor via app, if connected to a WIFI Hotspot and the DATA needed was supplied by the same hotspot.

Asked 3 years ago by TL48.

• A:Answer The U1000 has the ability to connect to a Hotspot device inside the vehicle. This way, you are able to use a Remote Live View feature, as well as check the vehicle's location and receive notifications in case of impacts.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionIs the lens on this dash cam positionable at all, or is it a set position only? Like if i don't like the FOV in the way the camera is angled based on the slope of my windshield, can i adjust the position of the camera lens to something more optimal?

Asked 3 years ago by HarvickFan.

• A:Answer Hi There, yes, with the U1000 you are able to move the lens up and down, even after the Dash Cam is already mounted. This allows for you to adjust the Dash Cam's angle at any time.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionWhere it is made in ?

Asked 4 years ago by NYblues.

• A:Answer Thinkware Dash Cams are made in Korea.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionI recently purchased a Thinkware X1000 front and rear dash cam. I damaged the front facing x1000 camera, if I purchase the U1000, will it hook up to my existing power supply and rear cam feed? Thank you, IZZY

Asked 2 years ago by IZZY.

• A:Answer Yes.

  Answered 2 years ago by EliteVerified Purchase

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Q: QuestionHi! Does this record full drives, or does it only record short clips during a drive? Also, will this interfere with a BMW rain sensing windshield? Thanks!

Asked 3 years ago by ChuckJ.

• A:Answer Hello CJ, The U1000 camera records continuously in 1 Minute increments, there should be no interference in regards to the rain sensor! Thank you.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionWill this dash cam work in a BMW that has wireless AppleCarPlay? CarPlay also uses wifi so I'm concerned that it would be and either / or situation.

Asked 3 years ago by ChuckJ.

• A:Answer Hello CJ, The CarPlay won't interfere with the dashcams recording, however when connecting via wifi to the app, you will have to disconnect from CarPlay as your phone can only hold 1 Wifi connection at a time. You can disconnect from CarPlay and connect to the app, once you have finished with viewing the footage and settings, you can disconnect from the thinkware app and reconnect to your Wifi with no issue! Thank you.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionHi, does this come with a memory card or hard wire kit?

Asked 4 years ago by Dave.

• A:Answer Hello There, this unit comes with a 32gb memory card and 12V Car Charger. The hardwiring kit is sold separately or with the Front + Rear Bundle.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionDoes it come with parking mode? Is it compatible with my 2021 Subaru Forester with Eyesight? Does Best Buy offer Professional Installation?

Asked 1 year ago by SubiGirl.

• A:Answer Hi there! The U1000 does come with a parking mode feature (hardwiring /using OBD cable required). It is advisable to install the dash cam via hardwiring to your vehicle to utilize the parking mode feature and for compatibility as well. You can ask BestBuy for installation assistance. Thank you!

  Answered 1 year ago by Thinkware Product Expert

  
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Q: QuestionIf I needed to access/review the video footage on-scene in case of an incident, can I connect to it if I have no cell or internet signal?

Asked 3 years ago by Connectivity.

• A:Answer Yes, as the Dash Cam provides its own Wi-Fi signal, similar to a Bluetooth connection. As long as you are within range of the Dash Cam's signal, you will be able to connect.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionWhat is the maximum size of the SD card that it is compatible with? Will a Class 10 512 GB work?

Asked 3 years ago by StephenS.

• A:Answer The maximum capacity for the U1000 Dash Cam is 128gb.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: QuestionCan the U1000 be used as a remote monitor via app, if connected to a WIFI Hotspot?

Asked 3 years ago by TL48.

• A:Answer The U1000 has the ability to connect to a Hotspot device inside the vehicle. This way, you are able to use a Remote Live View feature, as well as check the vehicle's location and receive notifications in case of impacts.

  Answered 3 years ago by Thinkware Product Expert

  
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Q: Questioncan this be ordered online through bestbuy? if not, any idea when it will be available?

Asked 4 years ago by Jules.

• A:Answer Hello There, we believe you should be able to order this online through Best Buy Marketplace.

  Answered 4 years ago by Thinkware Product Expert

  
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Q: Questionis there a rear camera compatible with this front camera to have a complete front/rear camera installation?

Asked 4 years ago by Derm.

• A:Answer Hello Bobby, Yes the Rear Camera for the U1000 is the TWA-U1000R

  Answered 4 years ago by Thinkware Product Expert

  
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Q: QuestionWhat is the range for the motion detector?

Asked 5 years ago by Jim.

Q: QuestionGuys I like what I read, I own a 2013 Toyota Tundra.. Question 1 What type of phone is required 2 I have a pickup truck, so the rear cam may not be for me 3 my truck will not charge anything when key removed. I want to watch my front view remotely

Asked 5 years ago by Plumber2729.

• A:Answer Hello There, The U1000 is compatible with iPhones running iOS 8.0 or later, and Android Phones running Kit Kat 4.4 and later. Our Rear Camera's will work on a vertical rear window for larger trucks. The Dash Cam will need to be hardwired to the fusebox for power when the vehicle is off. As long as you have a Internet Connection via Hotspot that the Dash Cam can connect to 24/7 you will be able to see the Live View and use the other Cloud Features remotely.

  Answered 5 years ago by Thinkware Product Expert

  
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Q: QuestionDoes thinkware still use proprietary memory cards on this unit or can I use a 3rd party one?

Asked 4 years ago by Kenny.

• A:Answer Hello There, we can only guarantee that the Thinkware brand SD Cards are compatible with our Dash Cams.

  Answered 4 years ago by Thinkware Product Expert

  
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