A:AnswerHi Ralph,
If you do not want to power the dash cam via the cigarette lighter, you may also hardwire the dash cam to your vehicle's fuse box with our additional accessory, the hardwiring cable (TW-SH). The latter option also enables parking mode surveillance while your vehicle is turned off.
If you have any other questions, please feel free to contact us by email ([email protected]) or phone (1-844-865-9273).
Kind regards,
Thinkware Customer Support
A:AnswerIt only has a cigarette lighter plug cable with it. It's about 4 feet long and you cannot hide the wire by routing around the windshield to the cigarette lighter plug
A:AnswerI'm using Samsung 64GB, but I didn't notice how many hours of recording I can get before it overwritten. I would say I can record up to 6 hours, that is my estimation for the 64GB.
A:AnswerHi there, We are sorry to hear about your negative experience with your camera thus far. Please contact our support team and they will be happy to resolve your issue! Email - [email protected] Phone 1 (844) 865-9273 Kind regards, Thinkware Customer Support Team
A:AnswerHi there!
The recording length of each video cannot be adjusted. It is a security measure in the case of memory card corruption, less footage will be affected. We hope this helps! If you have any other questions, please contact us directly by email ([email protected]) or phone (1-844-865-9273).
Kind regards,
Thinkware Customer Support
A:AnswerHi Bill,
While this dash cam can be mounted to record the interior, it was designed to be record the roads! The video quality may differ. If you would like a inside facing camera, we recommend getting a two-channel dash cam and an interior infrared camera accessory. Please contact us for more information regarding this kind of set-up by by email ([email protected]) or phone (1-844-865-9273) for more assistance. Kind regards, Thinkware Customer Support
A:AnswerThe camera detects motion when the vehicle is parked, such as a person walking by or a car driving by -- and detects shaking of the vehicle by touch or impact -- and records 10 seconds before the motion and 50 seconds after. Continued motion means additional recording time.
A:AnswerHi there! Although the G-Sensor has adjustable sensitivity settings, the G-Sensor cannot be turned off completely. We hope this helps! Please contact us directly by email ([email protected]) or phone (1-844-865-9273). Kind regards, Thinkware Customer Support
A:AnswerThe camera will only record in any direction when you're pointing to that direction. For example, if you install it on the windshield and the camera is pointing to the front; then it will only recorded to the front only.
A:AnswerHi there! The X330 has audio recording, which can be enabled/disabled to your preference. If you have any questions, please do not hesitate to send us an email ([email protected]) or call us (1-844-865-9273). Kind regards, Thinkware Customer Support
A:AnswerHi Ray,
The power cable is 14ft (4M).
If you have any other questions, please feel free to contact us by email ([email protected]) or phone (1-844-865-9273).
Kind regards,
Thinkware Customer Support
A:AnswerHi there!
Yes, the X330 has auto loop recording whereby the oldest files will be overwritten when the card is full to make room for new video files. No, the dash cam does not have an internal battery - it must be connected to a power source to operate. Users may adjust the brightness in the dash cam settings through the PC Viewer or on the dash cam. The dash cam and included accessories comes with 1-year warranty protection, excluding the microSD card which comes with a 6-month warranty protection.
We hope this helps. If you have any other questions, please feel free to contact us by email ([email protected]) or phone (1-844-865-9273).
Kind regards,
Thinkware Customer Support
A:AnswerHi Dave! The power cable is 16 feet long. Please do not hesitate to let us know if you have other questions. You contact us directly by email ([email protected]) or phone (1-844-865-9273). Kind regards, Thinkware Customer Support
A:AnswerHi there! The 12V power cable and GPS accessory for the H50 is also compatible with the X330. If you have additional questions, we can be contacted by phone (1-844-865-9273) or email ([email protected]) Thinkware Customer Support
A:AnswerHi there,
Please note that the maximum recording time before auto-looping occurs is dependant upon the microSD storage size and the storage partition you choose for the microSD card. The X330 comes standard with an 8GB, so the approximate recording time in continuous will be about an hour. However, the duration can increase if you upgrade the storage or change the card partition.
We hope this helps. Please contact our customer support department by email ([email protected]) or phone (1-844-865-9273) if you have any more questions.
Kind regards,
Thinkware Customer Support
