Questions & Answers

Q: QuestionCan I use this SIM card with any phone?

• A:Answer This SIM card is compatible with most unlocked GSM phones with LTE or 5G and VoLTE enabled. You can check compatibility on Ting Mobile's website.

Q: QuestionHow much is the service credit included with this SIM card kit?

• A:Answer This SIM card kit includes a $30 service credit for new subscribers upon activation.

Q: QuestionHow much data is included with this SIM card?

• A:Answer The amount of data included with the Ting Mobile SIM card depends on the plan you choose during activation.

Q: QuestionDoes this SIM card kit require a contract?

• A:Answer No, the Ting Mobile SIM card kit does not require any contracts or prepayments.

Q: QuestionWhat size SIM card does this kit come with?

• A:Answer The Ting Mobile SIM card kit includes a tri-cut SIM card, which means it supports standard, micro, and nano sizes.

Q: QuestionHow do I activate this SIM card?

• A:Answer You can activate the Ting Mobile SIM card online.

Q: QuestionAre there unlimited talk and text options available with this SIM card?

• A:Answer Yes, Ting Mobile offers plans with unlimited talk and text options.

Q: QuestionWhat network is this SIM for? Ting currently uses Sprint and Verizon networks.

Asked 4 years ago by whittybk.

• A:Answer The package has two sim cards in it. The 'V1' card uses Verizon and the 'X1' card uses SprinT-Mobile.

  Answered 4 years ago by EvelynVerified Purchase

  Helpful (9)Unhelpful (4)ReportAnswer this questionShow more answers (5)

Q: QuestionI bought this but received a card that gave me $30 credit in mo2 now first mo. Feels like false advertising

Asked 3 years ago by Kai.

• A:Answer Correct, its a false advertisement

  Answered 3 years ago by WasooVerified Purchase

  Helpful (10)Unhelpful (4)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the $30 credit only with a new account activation?

Asked 4 years ago by Mark.

• A:Answer Yes, the $30 credit is for new accounts.

  Answered 4 years ago by Tory

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionSo when I insert the sim card it only activate the phone and I have to purchase a service card , so what is the $ 30.00 credit use for ???

Asked 3 years ago by Tambear.

• A:Answer It's a discount off the next month's payment

  Answered 2 years ago by mehhVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this sold in store ? I wanna pay cash..... I hope this is available in store

Asked 2 years ago by Raddy.

• A:Answer Bought this from store, you can check in-store availability online.

  Answered 2 years ago by ShashankVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with a Verizon sim card? Thanks.

Asked 3 years ago by Fufu.

• A:Answer No. This is a TMobile MVNO.

  Answered 3 years ago by nimpraviVerified Purchase

  Helpful (3)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this Ting sim card a "sim" card or an "eSim" card? Thank you!

Asked 3 years ago by AnnIdiot.

• A:Answer regular sim

  Answered 3 years ago by WeisguyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, do I get a 🇺🇸 number if I buy this? I know the question may sound dum , but I am not from the United States , I need a USA number to get text verification codes, soo

Asked 8 months ago by Fer.

Q: QuestionWhat are the exact differences between the king $30 card and the ting $60 card for a service is concerned?

Asked 2 years ago by Nikki.

• A:Answer I was not sure （king $30 card is a wrongly written or mispronounced characters） but ting $30 or ting $60 are the same service it just in credit for $30 or $60 credit. when you activate online just choose a plan

  Answered 2 years ago by JackyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan Best Buy assistant in unlocking a AT&T network phone so I might purchase and utilize the Ting Flex sim card? Currently have in the Samsung S8 smartphone.

Asked 2 years ago by Helpunlockingphone.

• A:Answer At&t has a webpage specifically for this. https://www.att.com/deviceunlock/

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan i talk internacional?

Asked 3 years ago by Negrito13.

• A:Answer Yes, but there is different extra charge rate based on different country https://ting.com/international

  Answered 3 years ago by sanford

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these plans have hotspot? Where can I buy a minutes card?

Asked 3 years ago by Hotspot.

• A:Answer Yes, hotspot supported. Ting's plan more like post paid plan, will finalize your charge at end of billing cycle

  Answered 3 years ago by sanford

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes ting Mobile offer prepaid yearly plans?

Asked 4 years ago by WESTCOASTRONNIE.

• A:Answer no. mint mobile does and it has far better prices and more data for what you get on the yearly plan.

  Answered 3 years ago by WeisguyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)