A:Answer Hello there, Beth. I’d be more than happy to help explain what our emergency service locator does. On your main menu you will find an option for ‘Help’, this splits into a number of different options such as ‘Phone for help’, ‘Drive to help’ and ‘Where am I’ .The ‘Where I am feature, for example, will let you know your exact coordinates, which you can use to let your breakdown services or emergency services know exactly where to find you. If you’d like to know a bit more about this feature go to following link and proceed to page 61: http://download.tomtom.com/open/manuals/non-LIVE/refman/TomTom-US-non-LIVE-RG-en-us.pdf . If you have any other questions at all, please feel free to give me a shout. Cheers.