Questions & Answers

Q: Questioncan i add a printer to my chromebook?

Asked 9 years ago by karen.

• A:Answer Yes, you need a printer that is compatible with Chrome OS.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionresolutionI am concerned about the 1080p resolution. Will everything appear small ?(icons,printed page,web pages .mail,etc.)

Asked 9 years ago by Anonymous.

• A:Answer I lowered the resolution setting one step below the recommended and the display looks great and the icons and such are the the right size.

  Answered 9 years ago by Rickwt

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Q: QuestionIs this the 2015 model?Is this the 2015 model?

Asked 9 years ago by Anonymous.

• A:Answer Thanks for your question. This CB35-B3340 model is not the most recent model. Here are the newest Chromebook models with backlit keyboards and updated processors: http://www.bestbuy.com/site/searchpage.jsp?browsedCategory=pcmcat244900050010&cp=1&id=pcat17071&nrp=25&qp=brand_facet%3DBrand~Toshiba%5Efeatures_facet%3DFeatures~Backlit%20Keyboard&sc=Global&sp=-bestsellingsort%20skuidsaas&st=categoryid%24pcmcat244900050010&type=page&usc=All%20Categories&seeAll=

  Answered 9 years ago by ToshibaStaff

  
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Q: Questionis it possible to connect dvd driveis it possible to connect dvd drive to play movies

Asked 9 years ago by rosh.

• A:Answer Thanks for your question, rosh. No, at this time the Chromebook 2 is not able to play DVD movies from an external DVD drive. If you are looking to play movies from an external DVD drive it might be a good idea to look at Windows 10 based laptops like the Toshiba Satellite Radius 14 model here: http://www.bestbuy.com/site/toshiba-satellite-radius-14-touch-screen-laptop-intel-core-i3-6gb-memory-500gb-hard-drive-brushed-black-brushed-metal/4203501.p?id=1219706549718&skuId=4203501

  Answered 9 years ago by ToshibaStaff

  
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Q: QuestionCould someone please help me understand exactly how I can get streaming video mirrored on TVI have connected tp TV via hdmi, but the only image that comes through is the opening screen of the chromebook 2. Streamed movies play great on the chromebook, but TV screen goes dark when I try to mirror the movie on the TV. I must be doing something wrong. The TV is a non smart with no wifi or usb slot. Thanks

Asked 9 years ago by lakewoman.

• A:Answer By a Chromecast

  I would recommend:

  • 

    Google - Chromecast - Black

    User rating, 4.42 out of 5 stars with 18775 reviews.

    (18,775)

  Answered 9 years ago by VictorDK

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Q: QuestionIm not tech wise. Please tell me if this computer is enough to write programs and games? Thank you.This is for my son. If this laptop is not good enough, please tell me what is. Thanks.

Asked 9 years ago by Nechy.

• A:Answer The chromebook only uses web based programs. If you write the programs on games on notepad, as I do with web pages,or on html editor then you need either a windows based or possibly a Mac based computer.

  Answered 9 years ago by cnmik

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Q: QuestionCan this computer run excell and basic cad programs?I do a lot of customer consults in the home and I need to run a excell based pricing program and a basic cad layout program.

Asked 9 years ago by Anonymous.

• A:Answer Thanks for your question. This Chromebook will not run Microsoft Excel because it runs on the Chrome operating system. However, you can use Google Sheets for free. Google Sheets allows you to open and edit Microsoft Excel files and convert Excel files to Google Sheets and vice versa. Check the system requirements for the basic CAD programs you plan on using to see if they are compatible with Chrome OS. If you have a difficult time finding a CAD program for Chromebooks you may want to consider looking at Toshiba laptops that run Windows as there are more options for CAD programs.

  Answered 9 years ago by ToshibaStaff

  
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Q: QuestionCan chromebook download movies or tv shows?I like to watch tv shows/movies on my long commute to work (on subway train). Can chrome download movies or tv shows purchased from amazon?

Asked 10 years ago by CynM.

• A:Answer Not sure about movies from Amazon, but did not allow downloads from Vudu.

  Answered 9 years ago by Norcalmedic

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Q: QuestionCan I run Debian on the Toshiba Chromebook 2?I want to wipe ChromeOS of this laptop and use just Debian as OS. I basically just like the Hardware but don't want to work with ChromeOS.

Asked 10 years ago by Anonymous.

• A:Answer There is a type of Ubuntu out for this type of device. Debian only has tap to click on the on the Gnome packages. I have plenty of dealings with the Debian based Linux versions. If you really want to this thing, it would take you running something called DBAN through it to wipe the hard drive clean. With a clean drive, you can then install Linux on it via USB drive. This would take a program called Pen Drive Linux to install it. You can watch Youtube to get the hint of how to do it. Debian needs a clean hard drive to install, and it needs a non free firmware file to install your wifi driver. It is free, but they call it non free. It can be downloaded from the website.

  Answered 9 years ago by biggy34

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Q: QuestionCan you recommend good wireless or wired mouse for this Chrome book ?

Asked 10 years ago by AppleTree.

• A:Answer Any Bluetooth mouse will be compatible with the Toshiba Chromebook 2. Here is a Toshiba Bluetooth mouse that will work great with this Chromebook: http://www.bestbuy.com/site/toshiba-mouse-gloss-black/1310306486.p?id=mp1310306486&skuId=1310306486

  Answered 10 years ago by ToshibaStaff

  
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Q: QuestionWhat kind of charger does it take and does it come with one?

Asked 4 years ago by Teen.

Q: QuestionCan you download or use progams like Type to Learn 4 on this computer? I am purchasing it for my grandson and no where can I find what programs could be loaded for software.

Asked 9 years ago by Grandparent2016.

• A:Answer you would need to make sure its compatable with a chrome book, app based, but i've down loaded many apps

  Answered 5 years ago by ladybosanova

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Q: QuestionThis is the 2014 version. Why don't you sell the 2015 version?

Asked 9 years ago by FBOL.

Q: QuestionCan you use a cordless mouse with this laptop computer? Is this computer available in your store?

Asked 9 years ago by Anonymous.

Q: QuestionDoes it have Windows 10 and touch screen

Asked 9 years ago by Hotmomma21.

• A:Answer No, this device has a Chrome operating system. It does not have touchscreen capability.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionI'm sure this is most likely a futile question.. I've been hoping this would go on sale, now it finally is for what I was hoping for but only available for store pickup, no shipping, and no stores nearby have it. Don't suppose there's some other way?

Asked 9 years ago by MysticKnight.

Q: QuestionWhy does best buy continue to run this under my nose when there are zero available in the entire state of Michigan?

Asked 9 years ago by Lh.

Q: QuestionIs this chromebook made in China?

Asked 9 years ago by Niki.

Q: QuestionCan you replace the battery?

Asked 9 years ago by Anonymous.

Q: Questiondoes it have dvd/cd player

Asked 9 years ago by Anonymous.

• A:Answer This does not have an optical drive.

  Answered 9 years ago by CommunityAnswer

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