Questions & Answers

Q: QuestionIs the image clear while watching sports? Are you happy with the picture quality?

Asked 8 years ago by D.

• A:Answer Very clear picture and no ghosting or washing out of colors.....just have to adjust from defaults cause it is set a little high with regards to contrast and brightness.

  Answered 8 years ago by LorenzoVerified Purchase

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Q: QuestionAnyone use this TV for viewing OTA signals with a roof antenna? What do CBS/NBC 1080i signals look like since it must have to be "upscaled" to 4k? Does this look sharp? Is the edge detail acceptable? As good as a plasma?

Asked 8 years ago by Zika.

• A:Answer Yes, the only TV content I have is by antenna & internet streaming. CBS/NBC 1080i signals look terrific upscaled to 2K, and ABC/Fox/PBS 720p signal also look very good. While it's only 60hz, motion in football games look great. I haven't seen a plasma to compare to, but I'm very pleased with the Toshiba picture quality.

  Answered 8 years ago by DaveInAZ

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Q: QuestionCan this TV be hung on the wall or do you have to use the legs and set it on a table?

Asked 8 years ago by Noobee.

• A:Answer Either. It comes with very sturdy legs that you can attach, but it also has standard VESA mounting holes, and it's not very heavy. You would have to buy a VESA mounting kit to put it on the wall, though.

  Answered 8 years ago by krs013

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Q: QuestionIs the frame a glossy piano black or a matte black?

Asked 8 years ago by PS212.

• A:Answer It's glossy black, not matte

  Answered 8 years ago by Glossman

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Q: QuestionI own a Toshiba 43L621U TV with integrated Chromecast. Recently, I couldn't cast Disney Plus anymore to my TV. Seems that my Chomecast version is obsolete. I tried to update it but with no success. My question... How do I disable built-in chromecast?

Asked 3 years ago by Stef.

Q: QuestionHow do I connect the internet to my TV

Asked 4 years ago by VickiG.

Q: QuestionThe tv won’t turn on out of no where not sure what todo

Asked 4 years ago by Anonymous.

Q: QuestionHow do I power off my Toshiba - 43" Class (42.5" Diag.) - LED - 2160p - with Chromecast Built-in - 4K Ultra HD TVwith no remote

Asked 4 years ago by Bradley788.

Q: QuestionHi I was given a Toshiba TV Model #43L621U and the LEDs burnt out. I took it to my local repair shop and he informed me cannot find replacement bulbs. Can you help me please?

Asked 5 years ago by cynthia.

Q: QuestionFor the toshiba 43L621U what is the recommended wall mount to use if you don’t have one ?

Asked 5 years ago by Harman.

Q: QuestionWhat is the fix for a failed remote sensor and off/on button (both located on tv)? We purchased a second brand new remote, so the remote control is not the problem. Toshiba model 43L621U, purchased in 2017.

Asked 5 years ago by Matt.

Q: QuestionHow do I get split screen from the remote. Thank you

Asked 5 years ago by Nes.

Q: Questionwhy are there questions with NO answers? this is a best buy site and if questions were answered maybe it would cut back on irate customers phoning in. MY 2 yr old Toshiba 43 inch tv has Lines thru the bottom of the screen. this tv has been barely used

Asked 5 years ago by wonderingY.

Q: QuestionMy Toshiba is about 3 years old, when I turn it on now, it flashes the Toshiba emblem, but doesn't stay on. Is there.something I can do to get it to working again?

Asked 6 years ago by Anonymous.

• A:Answer Hi, my father in law (74 years old) bought this TV in January 2017. The sound works, but the screen is black. I searched the web and it seems to be a systemic manufacturing defect of this TV. You can do a test using a flash light. Turn on your TV and get close to it moving your flash light on the screen. You will probably see whatever is on your screen as if it was working properly, but only on a black screen. A board inside the TV needs to be changed, but I think that Toshiba dropped the ball with this TV and it would deserve a class action suit. It is not acceptable that a $600 TV stop working in less than 3 years.

  Answered 4 years ago by ZenBuddha

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Q: QuestionIs there a fix to the display shutting off and then 5 red blinking lights shortly afterwards?

Asked 6 years ago by T1C3.

Q: QuestionWhat is the function of the Ethernet Port as this is not a smart tv?

Asked 6 years ago by NazS.

Q: QuestionI'm planning on purchasing some UHD movies through my xbox. The xbox says it needs to be connected to a 4k TV over HDMI 2.0 with support for HDCP 2.2. Is this TV equipped for that?

Asked 6 years ago by Chimichangbang.

• A:Answer Yes, this tv does support HDCP 2.2.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionMy tv has only been used for less than 2 months but as of today when you turn it on a red light flashes continually and it won't turn on fully (no green light). Instead it switches off then restarts with the red flashing light repeating the on-off cycle.

Asked 7 years ago by Mary.

• A:Answer hi, has it been fixed at the end? because i'm having the same problem now..

  Answered 4 years ago by LESLIE

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Q: QuestionWhat channel is nba

Asked 7 years ago by Anonymous.

• A:Answer The channel of the NBA is not specify by this product.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs there any way to fix these horizontal black lines that just appeared on my screen just now as I was watching tv? They just came out of no where. I turned it on/off, unplugged it all that & nothing. I can't even utilize my warranty it's past 1 yr. HELP!

Asked 7 years ago by Tito.