Questions & Answers

Q: QuestionCan you upgrade the Amazon Fire software to get the latest updates?

Asked 4 years ago by Sciencegeek.

• A:Answer To make sure you have the latest firmware version, go Home > Settings > Device > About > Software Version > Check for system update.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionDoes this TV have a channel guide when using an antenna to watch free digital local channels?

Asked 3 years ago by Bassman50.

• A:Answer yes

  Answered 3 years ago by jaredVerified Purchase

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Q: QuestionWhat temperatures can this tv be stored in?

Asked 3 years ago by Amanda.

• A:Answer Not sure what temperature range the question implies. BUT ~ I have stored newer TV's with no problems here in Indiana. Be sure the TV is covered and upright & take the batteries completely out of the remote.

  Answered 3 years ago by AmericanPatrick

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Q: QuestionWhat is the width and depth of the leg stands? I have a bookshelf that is 72 inch by 30 inch that I use as a TV stand. Will that work or will I need to buy another stand?

Asked 3 years ago by MochiJams13.

• A:Answer The stands cover 47 inches x 12 inches, I think you should be good with that shelf.

  Answered 3 years ago by Jayanth

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Q: QuestionI want to hook this up to a Vizio soundbar. Does this have an HDI ARC output? Or, do I need to use the Digital Optical Audio output?

Asked 3 years ago by LakewoodTom.

• A:Answer Yes, you can hook up a Soundbar to this TV, it has an HDMI(ARC) port and a Digital Optical Audio Output.

  Answered 3 years ago by Toshiba Customer Care

  
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Q: QuestionDoes it have HDMI ARC?

Asked 4 years ago by Evie.

• A:Answer It has 3 HDMI ports but only 1 says arc.

  Answered 4 years ago by Mindiemoon

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Q: QuestionDoes this TV connect to wireless headphones?

Asked 4 years ago by Melody.

• A:Answer Yes, I purchased headphones that easily connect to the TV wirelessly.

  Answered 4 years ago by BRadVerified Purchase

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Q: QuestionMy tv is 3 months old and has a random sync issue on all channels. There is a rolling bar when the picture looses sync. How do I arrange repair or replacement?

Asked 4 years ago by Todd.

• A:Answer For product support, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionCan this TV be wall mounted???

Asked 4 years ago by Anonymous.

• A:Answer Yes, this TV can be wall mounted.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionCan you connect this to Google Home?

Asked 4 years ago by Suzie.

• A:Answer You can connect a Google Chromecast device to this TV.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionWhat kind of Warranty comes standard with the Toshiba?

Asked 4 years ago by Warranty.

• A:Answer This TV comes with a 1 year warranty.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionDoes this have the spectrum app or is it compatible with spectrum app

Asked 4 years ago by DFG.

• A:Answer No, this TV doesn't have the Spectrum app available for download.

  Answered 4 years ago by Toshiba Customer Care

  
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Q: QuestionI lost the bolts to the legs of my 50 - 55 inch Toshiba Fire tv Can you tell me what size bolts I need?

Asked 3 months ago by LOUIE2025.

Q: QuestionRemote only turns tv on and off, replaced batteries.Can’t select any users of go to home

Asked 9 months ago by Cord.

Q: QuestionMy tv has sound but no picture. Completely black. I have tried power cycling but no help.

Asked 1 year ago by Chad.

• A:Answer Probably the backlight, just happened to me. Never getting a Toshiba again.

  Answered 1 year ago by ResieR

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Q: QuestionHow do I make this tv have a full screen ? When I watch Amazon prime video have black lines on tv,how do I fix this.

Asked 1 year ago by Anonymous.

Q: QuestionHow do I troubleshoot this tv. The screen went black. Still has sound

Asked 1 year ago by Leahlabolilla.

Q: QuestionI need 55lf6214u19 legs for my tv can't find and if do not in stock but other legs are compatable. Toshiba tv

Asked 1 year ago by Anonymous.

Q: QuestionOur large screen Toshiba 4HD smart tv has a message pop up on the lower right corner of the screen saying the fire device is hot. The fire device is built in. Is there anything Best Buy can do ? We bought the tv at Best Buy.

Asked 1 year ago by Steph.

Q: QuestionI did a factory reset, and now my remote only works the power on off, volume up down, mute, and the back button. It's asking that I tap the home button, which I did and it's stuck on searching for remote. Plz help

Asked 2 years ago by Johnny.