Questions & Answers

Q: QuestionHow many Wi-Fi satellites are included in the system?

• A:Answer This Wi-Fi system includes three Wi-Fi satellites.

Q: QuestionCan the system be used with Amazon Alexa?

• A:Answer This system can be used with Amazon Alexa.

Q: QuestionDoes the system support WPA3 encryption?

• A:Answer This system does support WPA3 encryption.

Q: QuestionWhat is the weight of the product?

• A:Answer The product weighs 5 pounds.

Q: QuestionWhat are the security features included in the system?

• A:Answer The security features included in the system are Parental Controls, Guest Network, WPA3, HomeShield, DoS, and SPI Firewall.

Q: QuestionWhat is the maximum Wi-Fi range of the system?

• A:Answer The Wi-Fi range of this system is 6600 square feet.

Q: QuestionWill the TP-Link BE5000 also work with a Honeywell thermostat and myQ video keypad and garage door opener as well as a TP-Link camera and TP-Link doorbell?

Asked 1 month ago by picktownboy.

• A:Answer As long as these clients are based on Wi-Fi 2.4 or 5GHz yes the router will work with all of them

  Answered 1 month ago by TPLinkSupport

  
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Q: Questionhi, what is the maximum download and upload steaming?

Asked 7 months ago by oaa.

• A:Answer Hi oaa, Your Internet download and upload speeds will primarily be determined by your Internet provider and service plan. As for the Deco BE5000's speed capabilities, it is equipped with multi-gig ports (2.5 Gbps) for Ethernet, and supports up to 4324 Mbps over 5 GHz, and up to 688 Mbps over 2.4 GHz. Please bear in mind that Wi-Fi speeds will depend on your network environment, signal strength, and the capabilities of your client devices.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionDoes each Satellite need CAT 6, or do they communicate via wifi?

Asked 1 week ago by mumbles181.

• A:Answer They can work both ways. I did a backhaul with the satellites connected to the base satellite though a 2.5 Gbps switch.

  Answered 1 week ago by picktownboyVerified Purchase

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Q: QuestionI dislike having to use a phone app. Does this system have a browser-accessible interface?

Asked 1 month ago by TheRetiredViking.

• A:Answer No, most Mesh systems, regardless of manufacturer, were built around an easy to use mobile app. If you are looking for a system with a web-browser admin console the look at our products in our Archer Router line.

  Answered 1 month ago by TPLinkSupport

  
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Q: QuestionWhat type of adopter support this device 110 volt or both 220 volt

Asked 2 months ago by Salman.

• A:Answer Hi Salman, The Deco BE5000 power adapters support an input voltage range of 100 - 240V, 50/60Hz.

  Answered 2 months ago by TPLinkSupport

  
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Q: QuestionI have a 2700 sq ft home, would I need three devices? How do I determine how many devices I need?

Asked 4 months ago by Napi.

• A:Answer I have three in a 2400 square foot house.

  Answered 1 week ago by picktownboyVerified Purchase

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Q: QuestionIs this poe powered?

Asked 5 months ago by LA.

• A:Answer Hi LA, No. The Deco BE5000 does not support PoE (Power over Ethernet). Each node must be plugged into a power source using the included power adapters.

  Answered 5 months ago by TPLinkSupport

  
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Q: QuestionCan this function just as an access point and forward DHCP requests to another router?

Asked 5 months ago by jt123.

• A:Answer Yes it’s amazing.

  Answered 4 months ago by KellySVerified Purchase

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Q: QuestionIs this a router as well with 2 satelites

Asked 5 months ago by Nick.

• A:Answer We have the net extender with the three deco devices. Couldn’t be happier. For 3600 square-foot house.

  Answered 4 months ago by KellySVerified Purchase

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