Questions & Answers

Q: QuestionCan I use outlet on this smart plug to connect WiFi with different gadgets? Thank you!

Asked 6 years ago by Mmj.

• A:Answer If I understand your question, no you cannot use this device as a hub for other smart devices.

  Answered 6 years ago by EvanVerified Purchase

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Q: QuestionWill it work on any WiFi frequencies or is there any specification like this plug will work only on WiFi 2.4GHz or 5GHz?

Asked 3 years ago by Kollengot.

• A:Answer Yes! This plug set up perfectly with my 5ghz fiber internet. My old smart plug was only compatible with 2.4, and stopped working when I switched to fiber internet, but this one works great! Very much recommend.

  Answered 3 years ago by Annahay

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Q: QuestionWill this work locally on a WiFi network with out the need for the internet? In other words, will I be able to remotely turn my cable modem back on to power reset?

Asked 3 years ago by BillE.

• A:Answer Hi! No - in order for the smart plug to be remotely controlled, it must be connected to the Internet. If your Internet source (modem) loses power, the smart plug will not be reachable from outside your local network.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionDoes distance matter? I am 100 miles away from window air conditioning unit I want to turn on

Asked 3 years ago by Q.

• A:Answer If your plug is apart of a system like Alexa, You may use the Alexa app on your phone to turn it on and off if you can access wifi.

  Answered 3 years ago by Kingston13Verified Purchase

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Q: QuestionCan it be used with a 10.5A pump

Asked 4 years ago by Herb.

• A:Answer That should be no problem. The only issue I have had is when I tried to use it on a heater that ran most of the time. It would overheat and shut off.

  Answered 4 years ago by Wayne

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Q: QuestionWill this work with mesh WiFi, e.g. tp - link deco

Asked 4 years ago by Bruce.

• A:Answer I have an EERO mesh and it works just fine.

  Answered 4 years ago by DaveVerified Purchase

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Q: QuestionWill this plug work with a dual band router? Most smart plugs only work on a dedicated 2.4ghz router. I can’t get my old smart plugs to work on my new dual band router.

Asked 4 years ago by Rikes.

• A:Answer I had the same problem with an older smart plug I had been using successfully with an Asus dual band router. I had upgraded my WiFi to a Google Nest mesh network and the old one wouldn't work anymore. But the Kasa plugs work great with my Google network, no problem at all. The Nest is supposed to be dual band but there isn't a separate setup for the 2 bands like in most routers. So I think it'll work okay, at least it did for me.

  I would recommend:

  • 

    Google - Nest Wifi - Mesh Router (AC2200) - Snow - Snow

    User rating, 4.58 out of 5 stars with 1110 reviews.

    (1,110)

  Answered 4 years ago by JimHVerified Purchase

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Q: QuestionIf I have multiple WiFi plugs in the house is each one independently controllable. This may be an obvious question, but it is not answered in the product description. Thanks.

Asked 4 years ago by AlDi.

• A:Answer Yes, each plug is individually controllable. You can also group the plugs into scenes and control multiple plugs at a time

  Answered 4 years ago by hermes

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Q: QuestionI used this mini plug for my air conditioner. It powers off fine via mobile device but when I try to turn it back on using a mobile device, the plug clicks and the ac unit beeps but will not turn on. Any suggestions as to how I can get this to work?

Asked 4 years ago by Rose.

• A:Answer Smart plugs only control the flow of power to the connected appliance; whether or not it is receiving power from the outlet - similar to plugging in or unplugging the device from the power source. If your AC unit does not automatically turn on when plugged into a power outlet, it will not automatically turn on when the smart plug is toggled to the ON state. This is likely due to the design of the AC unit. Please ensure your AC unit does not exceed the safe electrical load limits of the smart plug.

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionWill the Smart Wi Fi Plug work with hue bridge?

Asked 5 years ago by Greg.

• A:Answer No. This switch does not require a bridge, nor does it work with a bridge. It connects to your wifi directly and therefor needs no bridge.

  Answered 4 years ago by BBReviewerVerified Purchase

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Q: QuestionWould this work on a laptop for internet access or simply a WiFi processer cable?

Asked 5 years ago by Garrett.

• A:Answer This smart plug is not designed to provide Internet or WiFi access to a laptop. The Kasa WiFi Smart Plug Mini is designed to provide smart automation for appliances within your home, allowing you to control the power state of the smart plug itself, thus also the appliance connected to it (as long as the appliance does not require additional input for power, such as a remote or toggle switch). Regards, TP-Link Support

  Answered 5 years ago by TPLinkSupport

  
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Q: Questionwill this TP-Link- kasa smart plug work with window type airconditioner

Asked 5 years ago by phil.

• A:Answer The HS105 Smart Plug Mini has the following electrical load specifications: Input Voltage:100 - 120VAC Output Voltage: 100 - 120VAC Maximum Load: 15A Maximum Power: 1.80KW As long as your appliance operates within these limits, the smart plug can be considered for use. Regards, TP-Link Support

  Answered 5 years ago by TPLinkSupport

  
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Q: QuestionWill the unit connect to a wifi router and will act as a wifi extension or extender?

Asked 5 years ago by Badongski.

• A:Answer Yes, it will connect to a WiFi router via the industry standard 2.4GHz band. However it is not designed to operate as a WiFi extender, for that you will need an actual WiFi extender, not a smart plug. Regards, TP-Link Support

  Answered 5 years ago by TPLinkSupport

  
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Q: QuestionDoes this plug work with echo dot and Alexa.

Asked 5 years ago by Jrb.

• A:Answer Yes I control all 5 of my switches with my Alexa additionally you can set routines for the switches in the app o.mn a smart phone or other device.

  Answered 5 years ago by Brian

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Q: QuestionWork with amazon alexa?

Asked 5 years ago by Chaker.

• A:Answer Yes. Initially, you set up the plugs with the Kasa app and then you enable the Kasa skill in the Alexa app. From there, you can control the plugs normally through voice commands to Alexa. I have two of these plugs and they work very well.

  Answered 5 years ago by JWPanzVerified Purchase

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Q: Questionis this an on the go outlet that can be used to power things that need to be plugged ???

Asked 6 years ago by dgr33r.

• A:Answer No, not usually. It is designed to be installed in range of your home WiFi. You could set it up on another WiFi network you have access to, but I can not imagine why you would unless you want to turn on the coffee pot at work from your phone.

  Answered 5 years ago by Soundguy

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Q: QuestionDoes this thing just provide me internet I don’t have any kind of tv or cable or anything and I’m trying to get internet all company’s say they cannot come out this far what do I do and the cheap way

Asked 6 years ago by Blake.

• A:Answer no it will not provide you internet. You still need to have a cable modem or a satellite modem in order to have wifi in your home.

  Answered 5 years ago by johnny

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Q: QuestionI require a smart plug which defaults to “Off” with grid power loss and grid power recovery. Is there such a brand and model?

Asked 1 year ago by SMB56.

Q: QuestionHow do I change the room the smart plug Is assigned to? I want to move it from the kitchen to the family room

Asked 2 years ago by Tjl.

• A:Answer From Kasa app Home page, select menu (three lines) then select or add the room you want to move the plug to. Select Add Devices. Select the plug you want to move and follow the prompts to complete the move.

  Answered 2 years ago by Reddd

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Q: QuestionCan you use this on the 5th generation Verizon wifi?

Asked 3 years ago by Tweb53.

• A:Answer I don't have Verizon so I am unable to answer that, but it connects easily with our Spectrum wifi.

  Answered 3 years ago by mouseVerified Purchase

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