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Hi. This is Katrina from TracFone Wireless. We're sorry to know you were unable to activate your BYOP SIM card. Allow us to help you with this and take a look into it. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We will be glad to hear from you.
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