A:AnswerHi. This is Redje from TracFone Wireless. Thanks for bringing that to our attention. Yes. You need to pay to unlock the device.
Phone Unlocking Portlet
Unlocking Policy
Unlocking a TracFone device refers to disabling software that would otherwise prevent you from activating the device on another carrier's network. However, due to different carrier technologies, an unlocked TracFone device may not work, or may experience limited functionality, on another carrier's network. TracFone is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another provider's network.
For instructions on how to unlock your personal T-Mobile or AT&T device, go to our website’s main FAQ page. Then, go to Policies and Procedures/Unlocking Policy.
For Customers with Apple devices:
TracFone will automatically unlock the device when it becomes eligible for unlocking.
For all Apple devices activated with TracFone prior to November 23, 2021, the device will be automatically unlocked after twelve (12) months of active TracFone service.
For Apple devices activated with new TracFone service on the Verizon network on or after November 23, 2021, the device will be automatically unlocked sixty (60) days after activation in the absence of an indication of fraud.
For Customers with non-Apple devices: TracFone will provide an unlocking code to customers who request unlocking, provided they meet the following conditions:
If the TracFone device was activated with TracFone service prior to November 23, 2021, then the device must have been active on TracFone Service for no fewer than twelve (12) months with Service Plans redeemed in no fewer than twelve (12) months.
If the TracFone device was activated with new service on the Verizon network on or after November 23, 2021, then at least sixty (60) days must have elapsed since the device was activated.
The device must be in working condition.
The device has not been reported stolen or lost, and there are no indicators of fraud.
If you have not met the required minimum period of active TracFone Service, TracFone may unlock your device, but you will incur a charge of up to $300, depending on how long your service was active prior to the unlocking request.
TracFone may refuse any unlocking request that would result in an abuse of its Unlocking Policy or is part of an effort to defraud TracFone or its customers. TracFone's Unlocking Policy is subject to change at any time without advance notice.
A:AnswerHi, this is Joel from TracFone Wireless. Regarding your concern, yes, this is device is able to read Qr codes. For further assistance, please chat with us via this link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A:AnswerHi. This is Arianne from TracFone Wireless. This phone comes with a charger, battery, activation card, services guide and quick start guide. For further questions or concerns, please chat with us at https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
A:AnswerHi. This is Joel from TracFone Wireless. Regarding your concern, yes. You can install a tracking app of your choice. For further assistance, please contact us via chat using this link https://www.tracfone.com/support/contact-us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
A:AnswerI do not know the performance of Tracfone for this area code. You need to clarify this with tracfone for this issue. My phone is working very well with Tracfone area code.I like this phone very much. Good luck.
A:AnswerHi. This is Ramel from TracFone Wireless. Unfortunately, our branded phones are not carrier unlocked. However, we can facilitate the unlocking of the as log as it meets the set requirements. Thank you.
A:AnswerHi. This is Redje from TracFone Wireless. We Tracfone uses GSM and CDMA meaning they use all the towers of t-mobile, sprint, at&t and verizon but phones come carrier locked. You would need an unlocked carrier phone , unlock the tracfone or an at&t phone. You don't have to worry because we can process an unlocking request. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
A:AnswerHi. This is Ramel from TracFone Wireless. Unfortunately, the battery is non-removable. The battery works up to 14.4 hours. Yes, it does a preloaded SIM card. Thank you.
A:AnswerHi. This is Jane from TracFone Wireless. The Motorola G Power offers a 48-megapixel main camera that produces 12-megapixel images, a 2-megapixel macro camera, and a depth sensor to help create portrait mode photos. There's also an 8-megapixel selfie camera. Thank you.
