Questions & Answers

Q: QuestionWhat is the firmness level of these pillows?

• A:Answer These pillows have a medium comfort level.

Q: QuestionWhat is the warranty on these pillows?

• A:Answer These pillows come with a 3-year limited warranty for both parts and labor.

Q: QuestionAre these pillows hypoallergenic?

• A:Answer Yes, these pillows are hypoallergenic.

Q: QuestionHow many pillows are included in this pack?

• A:Answer This is a 2 pack of pillows.

Q: QuestionWhat sleep positions are these pillows best for?

• A:Answer These pillows are best for back sleepers and side sleepers.

Q: QuestionWhat are the care instructions for this pillow? I like to machine launder my pillow every 3 months. The biggest drawback on some pillow is that they absorb water and no matter how many times I run them thru the spin cycle, they become water balloons.

Asked 1 year ago by Dulcet.

• A:Answer Hi Dulcet. Thank you for reaching out and doing your due diligence, we're happy to offer some guidance on taking care of your Down Alternative Pillow Set. To launder your pillows, wash in cold water with mild detergent, and tumble dry on the lowest heat. For maximum loft, dry with dryer balls or clean tennis balls. If desired, the pillow can be professionally dry-cleaned. We hope this was helpful, but feel free to reach out with any other questions or concerns you may have. We're happy to help!

  Answered 1 year ago by Tuft & Needle Team

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