Questions & Answers

Q: QuestionWhat is the total battery life of this controller?

• A:Answer The Atom controller has a total battery life of 20 hours on a single charge.

Q: QuestionDoes the controller design accommodate phones in cases?

• A:Answer Yes, the Atom controller has adjustable phone clamps that can accommodate any size Android smartphone while in its case.

Q: QuestionHow does the Atom controller connect to my Android phone?

• A:Answer The Atom controller connects to your Android device via a low latency Bluetooth connection.

Q: QuestionHow long does it take to charge the Atom controller?

• A:Answer The Atom controller takes just 2.5 hours to fully recharge using the supplied USB-C cable.

Q: QuestionCan I use this controller with cloud gaming services?

• A:Answer Yes, the Atom controller is specifically designed for cloud gaming and works seamlessly with services like Xbox Game Pass, GeForce Now, Stadia, and Steam Link.

Q: QuestionThe retaining clips at the top, do they fold back? Curious if I could use this for the Z Fold 4 flipped open.

Asked 2 years ago by ZFold4.

• A:Answer The retaining clips do not fold back.

  Answered 2 years ago by Turtle Beach Support

  
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Q: QuestionIs it possible to only use the right controller while I use the touch controls on the other side of the phone ???

Asked 6 months ago by LL.

• A:Answer Thanks for your inquiry, LL! The game you are playing would need to support multiple types of input simultaneously. This is a question best directed to the developer of the game you want to play with that control scheme. Best Regards!

  Answered 6 months ago by Turtle Beach Support

  
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Q: QuestionWill this case work on a s10e, I plan to hopefully use it for vrchat's mobile beta

Asked 1 year ago by Cokeler.

• A:Answer Thanks for your inquiry! The Turtle Beach Atom Controller for Android supports Android 8.0+ Smartphones with Bluetooth 4.2 or later, depths between 67-92mm, and heights of 6-10.5mm.

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes this controller work with modern strike online

Asked 1 year ago by Anonymous.

• A:Answer No its not compatible

  Answered 1 year ago by Dturd1975

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Q: QuestionDoes this controller work with COD mobile?

Asked 1 year ago by Deimos5.

• A:Answer Thanks for your inquiry! The Turtle Beach Atom Game Controller for Android does NOT support COD Mobile. If you have any other questions or concerns about our products, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionDoes this accessory work for the Z Fold 5?

Asked 10 months ago by Xavi.

• A:Answer Thanks for your inquiry, Xavi! When folded down, the Samsung Galaxy Z Fold smartphones are too physically thick to fit inside the Atom controller, and when unfolded are too physically broad, which makes this an incompatible pairing. The Atom controllers are designed for use with standard-sized, non-foldable smartphones only. We apologize for any inconvenience.

  Answered 10 months ago by Turtle Beach Support

  
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Q: QuestionWill this work with a ps2 emulator?

Asked 10 months ago by J.

• A:Answer Thanks for your inquiry! The Turtle Beach Atom Controller does NOT support PS2 emulators. Please install the Atom Controller companion app from the Google Play Store and utilize the “Game Discovery” feature to view and access supported games the fastest!

  Answered 10 months ago by Turtle Beach Support

  
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Q: QuestionWill this controller work with an Asus Rog 6 gaming phone?

Asked 1 year ago by Carzncigrz.

• A:Answer Thanks for your inquiry! Android 8.0+ Smartphones with Bluetooth 4.2 or later, depths between 67-92mm, and heights of 6-10.5mm are supported by the Turtle Beach Atom Controller for Android.

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionWill it fit a 23+ with an Otterbox case?

Asked 1 year ago by Blinko.

• A:Answer If the otterbox is a little bit thin, it will fit.

  Answered 1 year ago by Dturd1975Verified Purchase

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Q: QuestionDoes this controller fit the s23 ultra?

Asked 1 year ago by Anonymous.

• A:Answer Yes its the phone i use it on. My case is slightly too thick for it but without the case it fits . Ive noticed it does fight with other phone cases for the s23 ultra though

  Answered 1 year ago by FromTheDepths4Verified Purchase

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Q: QuestionCan I use a iPhone with this device on Bluetooth

Asked 1 year ago by IROOD89.

• A:Answer No, the Atom Controller does not offer any sort of compatibility with iPhones.

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionMy phone is too thick for the razer brand controller it doesn't plug 🔌 in what thickness of phone does this item support

Asked 1 year ago by Diesel.

• A:Answer The Atom controller is compatible with phones from 67-92mm in width, plenty of room to work with most Android smartphones in their cases.

  Answered 1 year ago by Turtle Beach Support

  
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Q: QuestionWould it fit the Samsung s20 or s21 ?

Asked 2 years ago by Anonymous.

• A:Answer It would fit easily. Its adjustable.

  Answered 1 year ago by FromTheDepths4Verified Purchase

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Q: QuestionEverytime i go to pair my bluetooth phone to my atom controller my phone doesn't connect instead it resets. I have a LG G8 THINQ. Is it possible my phone isn't compatible with the controller

Asked 2 years ago by Anonymous.

• A:Answer If you have encountered any difficulty pairing your phone to your controller; please take the time to reach out directly to the Turtle Beach Support Team for assistance. They can be reached via the Contact Form on the main Turtle Beach website.

  Answered 2 years ago by Turtle Beach Support

  
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Q: QuestionWill this controller fit on a galaxy z fold 3?

Asked 2 years ago by Mike.

• A:Answer No - I have a z fold 4 and it doesn't fit without modification. There are clamps on each side to "grab" the phone that don't extend far enough.

  Answered 2 years ago by AnonymousVerified Purchase

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