Questions & Answers

Q: QuestionWould it be possible to stop into best buy to update the firmware on a turtle beach stealth 600 gen 2

Asked 3 years ago by Anon.

Q: QuestionI have it on charge first time, is it supposed to blink red while charging? Also how do I use it while it's charging, it's blinking red and won't let me use it while charging

Asked 3 years ago by Will.

• A:Answer The headset's LED will be red & pulsing if the headset is in need of a charge. While charging, the headset's LED should turn solid red, then turn off when the headset is fully charged. If you are not experiencing that, please take the time to reach out directly to our dedicated Support Team. They can be reached via the main Turtle Beach website and are always happy to lend a hand with troubleshooting, restoring your headset's firmware, or replacement service if necessary.

  Answered 3 years ago by Turtle Beach Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionNeed update after using?

Asked 4 years ago by Dlee.

• A:Answer Mine did not. When I plugged it into computer, it checked for updates but none were required.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it work good on games like fortnite.

Asked 4 years ago by Anonymous.

• A:Answer Yes. We bought this for our son who plays fortnite all the time. It works really well.

  Answered 4 years ago by SplatKitty

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSo is this product fresh new? Or is it refurbished/used?

Asked 5 years ago by Metalblegh.

• A:Answer This product is new.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionJust got these today, went straight to charge them off my computer. Will the LED light turn green when they FULLY charged?

Asked 5 years ago by angeljv16.

• A:Answer Yes, it turns green when fully charged.

  Answered 4 years ago by Nickname

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI saw good things about this product. I am a PC user only. I want a new headset. If I get the wireless xbox adapter. Will this work like a regular headset with a mouse and keyboard? Will work with regular games? I do not use a controller.

Asked 5 years ago by Art.

Q: QuestionMy wife and I game together on the same Xbox can we purchase 2 of these and use them on the same xbox?

Asked 5 years ago by Jordan603.

• A:Answer Yes, on split screen games.

  Answered 4 years ago by Nickname

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you connect this to the Xbox one?

Asked 5 years ago by Tom.

• A:Answer Hopefully you where able to figure it out by now, but charge it prior to using and turn on your x1 and let it boot up then turn on headset and it should link automatically.

  Answered 5 years ago by Bobby

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I buy an pick up mic today ??

Asked 5 years ago by Mikey.

Q: QuestionHow does the headset charge?

Asked 5 years ago by beemersters839839489.

• A:Answer I charge it on my Xbox with the provided USB Cable.

  Answered 4 years ago by Brian

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these compatible with The Xbox one s series?

Asked 5 years ago by David.

• A:Answer Yes

  Answered 5 years ago by UncleHogleg

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need to have my xbox one s connected to a pc in order to connect headset, or can I just have it connected to my tv?

Asked 5 years ago by sergio456.

• A:Answer mine works with xbox one hooked up to TV

  Answered 5 years ago by Chlamydia

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhy won't my mic work? I've tried restarting the xbox,headset, and updating

Asked 5 years ago by Kaden.

• A:Answer make sure you've sync'd them up: 1. turn on xbox 2. power on headset 3. push sync buttons on: a. headset (round button just beneath "power" - green light on headset starts flashing b. XBOX - front bottom right, below "power" - green light should turn steady on headset

  Answered 5 years ago by Chlamydia

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this color way white/green or black green compatible with Ps4?

Asked 5 years ago by Hansolo.

Q: QuestionAre these capable with a MacBook Pro? Version currently is OS X Yosemite version 10.10.5 -- I can always update to the latest version of Mac which is my intent. If completed, are these capable of working with the most recent version of Mac?

Asked 5 years ago by MacCapability.

Q: QuestionHow many headsets I can connect directly to the console ?

Asked 5 years ago by VK.

Q: Questionhow do you connect these to an Xbox One?

Asked 5 years ago by ToxicTitan222.

• A:Answer You connect them like a controller you just press the connect button on the Xbox and the headset and it should connect

  Answered 5 years ago by Jonquin76

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy son can hear people talking but nobody can hear him This has been an ongoing issue since Christmas

Asked 5 years ago by Anonymous.

Q: QuestionCan you talk in game chat and in party chat with these.. or is it only party chat.

Asked 5 years ago by Scoobasteve.

• A:Answer Both

  Answered 5 years ago by blackwidow8233Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question