“I bought this headset for the Xbox and it’s labeled as such. When sent the device it said it is for PS4&5. When I connected them to my Xbox it said connected, But cannot hear anything, also the transmitter says PS & PC”
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I would say return it for the right one that you need .
Sorry, there was a problem. Please try again later.I was able to connect it to my xbox alright, just make sure its switched to the ps5 mode and if you can't hear anything right away keep the headset on and remove the connector usb and reinsert it. If that doesnt work I would turn the headset on and back off again. The key is to hear the headset voice say "connected" if it doesnt say that, even if its turned on you may not hear any sound
Sorry, there was a problem. Please try again later.Have you checked your settings on your Xbox. Also are you using the usb. I switch the USB between what system I playing.
Sorry, there was a problem. Please try again later.Try downloading the turtle beach audio hub and through there, there is tutorials and guides for your problems!!!
Sorry, there was a problem. Please try again later.Greetings! We are sorry to hear about the experience you've had with purchasing a Turtle Beach Stealth 700 Gen 2 MAX for Xbox from BestBuy. Unfortunately, it seems you were sent a Turtle Beach Stealth 700 Gen 2 MAX for PlayStation, which will NOT work on Xbox. We would recommend reaching out to BestBuy and informing them that you were sent the wrong version of the headset, we have no involvement with fulfilling BestBuy orders. If you still require assistance after reaching out to BestBuy, please contact our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Sorry, there was a problem. Please try again later.You have to buy the ones that are labled for what you want or they wont work.
Sorry, there was a problem. Please try again later.