A:AnswerYes for a minimal fee they removed both of our old , heavy tv's for us. A Great service! No need to get help to take old units to recycling center. Love this service!
A:AnswerI’m pretty sure they will. They hung our new 65” TV on corner wall bracket (both purchased at Best Buy). We realized the corner bracket was a mistake. We purchased a stand (at Best Buy) and they came out and took down the bracket then put together new stand and mounted TV. I was also able to return wall mount bracket to Best Buy for a full refund. Best Buy has great customer service!
A:AnswerHi Gail - I would recommend calling our customer care line (1-800-Geek-Squad). They can lookup your order and talk to you about what services you need performed and cancel or reschedule what has already been scheduled.
A:AnswerYes. You need to tell them to do that but they will do it if you ask. I had them install the table stand, put the tv on the stand and the stand on the table and plug in my dvd player-I did the rest but they did ask if I wanted them to hook up the Roku. So yes they will connect things for you if you ask
A:AnswerService through Geek Squad was very quick. Best if you have power & cable outlet installed close to or under where Stand is to be mounted. If not cords do hang down. I used silk plant to hide those
A:AnswerThe Geek Squad is able to do customer surface mounting. There is an additional charge depending on your particular surface. I would recommend calling 1-800-Geek Squad or speaking with a Home Theater specialist at your local Best Buy store. They can provide you a quote for your specific scenario and get your appointment scheduled.
A:AnswerYes, our Geek Squad installers are available to setup and mount your TV no matter where you made your hardware purchase. Our main installation service that is listed on BestBuy.com is for standard drywall. If you have a custom surface (ex. mounting over a fireplace, brick) I would recommend speaking with a Blue Shirt or Agent about your specific needs. 1-800-Geek-Squad
A:AnswerHi CarolBob - There is a Basic Audio Setup service that can be purchased online or through your local store. That service would meet your needs.
A:AnswerTypically you would need to schedule your installation and mounting service at the same time of your TV purchase for the delivery and install to be coordinated (so that the right team of people are dispatched), just delivery teams do not have the tools to perform work outside of standard delivery. You can call 1-800-Geek-Squad to schedule an Agent to come out to your house to mount your TV or alter your current delivery appointment.
