Will you hide the cord in the wall? null

I had Geek Squad come and install and mount my new TV and Soundbar in the beginning of September. They do give you the option to run the cords through the wall or to leave them hang (and later buy a casing cover to attach to your wall to hide the cords). If you do choose to run the cords through the wall (I did) they will make 2 holes. The first hole is up high behind the TV where the cords go into the wall and the second is down low behind your entertainment center where the cords need to come out to connect to your devices (satellite box, DVD/Blu Ray player, game system etc...). But they CANNOT run the power cords through the wall, only the HDMI/optical/coaxial etc. cords. They will tell you that if you want the power cords (I had 2, one for my TV and one for my Soundbar) ran through the wall too that you have to call a certified electrician to do that because of safety issues. So no matter what all cords cannot be ran through the wall by Best Buy Geek Squad. Hope this helps :)

BEWARE! Because of this question here, I asked the Geek Squad to clarify when I made the appointment. I was assured that they would ALL wires, not just the HDMI cables. The installers told me that was incorrect: The HDMI cables and have to be in-wall rated and you have to hire an electrician to move the outlet to behind the TV, or leave the power cord dangling. I even had to go out and buy the plastic wire channel to hide the power cord, which I painted but still looks awful. I wish Geek Squad told me this before because I would have just hired an electrician to begin with. They should also offer customers the option of using this Legrand in-wall power kit that they sell, which costs an additional $80, to move the outlet without an electrician. https://www.bestbuy.com/site/legrand-in-wall-tv-power-kit-white/1501144.p?skuId=1501144

No they will not. I was told by the technician who came over that for an additional 150 dollars they could come back and put the electrical outlet behind the TV. A waste of 270$ The holes to run the other cables were already in the wall. Very disappointed! This was August 2021.

The features state they will conceal cords but they absolutely will not. I picked this option after reviewing all the specs and features and sadly they refused to do it.

No they will not. It is a huge liability and as a corporation they will not assume the risk. Have a certified electrician move power outlet behind tv and purchase in-wall HDMI cables. Oh and don’t mount your TV too high - position at eye level sitting down.

They will definitely. hide ALL wires if asked to do so. They hid all my TV wires along with 7 speakers a wolfer and DVD player wires hidden APPOINTMENT REQUIRED for them to come out and do.

“Will you hide the cord in the wall?”

This question is for: Basic TV Mounting - 55" and Smaller

Asked by Pam 6 years ago

Answer This Question

See all questions & answers

TV Setup & Mounting, 55” or Smaller-Front_Standard

1-9 of 9 Answers

I had Geek Squad come and install and mount my new TV and Soundbar in the beginning of September. They do give you the option to run the cords through the wall or to leave them hang (and later buy a casing cover to attach to your wall to hide the cords). If you do choose to run the cords through the wall (I did) they will make 2 holes. The first hole is up high behind the TV where the cords go into the wall and the second is down low behind your entertainment center where the cords need to come out to connect to your devices (satellite box, DVD/Blu Ray player, game system etc...). But they CANNOT run the power cords through the wall, only the HDMI/optical/coaxial etc. cords. They will tell you that if you want the power cords (I had 2, one for my TV and one for my Soundbar) ran through the wall too that you have to call a certified electrician to do that because of safety issues. So no matter what all cords cannot be ran through the wall by Best Buy Geek Squad. Hope this helps :)
Answered by EMRJEJ78112 6 years ago
Sorry, there was a problem. Please try again later.
BEWARE! Because of this question here, I asked the Geek Squad to clarify when I made the appointment. I was assured that they would ALL wires, not just the HDMI cables. The installers told me that was incorrect: The HDMI cables and have to be in-wall rated and you have to hire an electrician to move the outlet to behind the TV, or leave the power cord dangling. I even had to go out and buy the plastic wire channel to hide the power cord, which I painted but still looks awful. I wish Geek Squad told me this before because I would have just hired an electrician to begin with. They should also offer customers the option of using this Legrand in-wall power kit that they sell, which costs an additional $80, to move the outlet without an electrician. https://www.bestbuy.com/site/legrand-in-wall-tv-power-kit-white/1501144.p?skuId=1501144
Answered by Knowlie 4 years ago
Sorry, there was a problem. Please try again later.
No they will not. I was told by the technician who came over that for an additional 150 dollars they could come back and put the electrical outlet behind the TV. A waste of 270$ The holes to run the other cables were already in the wall. Very disappointed! This was August 2021.
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
The features state they will conceal cords but they absolutely will not. I picked this option after reviewing all the specs and features and sadly they refused to do it.
Answered by Installation 7 months ago
Sorry, there was a problem. Please try again later.
Is the mount included
Answered by Anonymous 1 year ago
Sorry, there was a problem. Please try again later.
No they will not. It is a huge liability and as a corporation they will not assume the risk. Have a certified electrician move power outlet behind tv and purchase in-wall HDMI cables. Oh and don’t mount your TV too high - position at eye level sitting down.
Answered by Arturo 3 years ago
Sorry, there was a problem. Please try again later.
Yes, hide cord
Answered by Anonymous 1 year ago
Sorry, there was a problem. Please try again later.
They will definitely. hide ALL wires if asked to do so. They hid all my TV wires along with 7 speakers a wolfer and DVD player wires hidden APPOINTMENT REQUIRED for them to come out and do.
Answered by Seabees 4 years ago
Sorry, there was a problem. Please try again later.
Will hide cord in the wall
Answered by Peggy 5 years ago
Sorry, there was a problem. Please try again later.