Questions & Answers

Q: QuestionHow do I addd tv mounting service to my cart for a second tv that I already have

Asked 1 month ago by Paula.

• A:Answer The mounting service Best Buy has is for any TV. You are not required to purchase a TV to request it. It is also a separate charge depending on TV size. If you download the app you will find it under support and services.

  Answered 1 month ago by GREATBUY

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Q: QuestionI have Fios cable. Do you set up a new box with the new tv set up

Asked 1 month ago by Cat.

Q: QuestionWill Best Buy install tv with mounts purchased outside of Best Buy?

Asked 2 months ago by Anonymous.

• A:Answer Yes. They installed my mount I purchased from Amazon

  Answered 2 months ago by Blondybluys

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Q: Questionwill you remove old tv even though it is not a wall mount

Asked 2 months ago by BigD1949.

• A:Answer They charge money to take away the tv. We left our tv beside the road and it was gone the next morning.

  Answered 2 months ago by BlondybluysVerified Purchase

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Q: Questionfor a Sony Bravia 65" OLED TV (2024 model) mounted on a table what installation services will I need to play the audio thru my Yamaha R-N803 stereo receiver?

Asked 3 months ago by MrBill.

Q: QuestionIs there a tax charge for the TV mounting and set-up price?

Asked 3 months ago by Rick.

• A:Answer Yes you pay state sales tax in Florida on the mounting price.

  Answered 2 months ago by Blondybluys

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Q: QuestionDoes the installation price include the mount

Asked 3 months ago by Tom.

• A:Answer No you must purchase the mount for your tv. They can provide you a price or install one you have bought.

  Answered 2 months ago by Blondybluys

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Q: QuestionI was thinking about getting a mounting service through you guys but I don’t need my tv to be set up. Would i still be paying the full price?

Asked 3 months ago by Ally.

• A:Answer better to have them install the TV \takes a few minutes and is safest

  Answered 3 months ago by JJBHYD

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Q: QuestionCan they install on a rock fireplace?

Asked 3 months ago by Rach.

• A:Answer NO

  Answered 3 months ago by DollyMVerified Purchase

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Q: QuestionWe have wood paneling. Would TV ,mounting be standard?

Asked 3 months ago by CPK2001.

• A:Answer I would think standard... you only need to find a stud

  Answered 3 months ago by Anonymous

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Q: QuestionGeneral pricing?

Asked 4 months ago by Rusthead.

• A:Answer Fine

  Answered 4 months ago by Tvgirl50Verified Purchase

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Q: QuestionI will purchase an LG TV (SKU: 6578058), wall mount unit, and a $249 installation. How will the HDMI and power cords be routed from the TV through the wall? Will you use an in-wall power and cable management kit?

Asked 4 months ago by Rudy.

• A:Answer I certainly will .

  Answered 4 months ago by DavidC

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Q: Questioncan you install a mount on a stached stone fireplace?

Asked 4 months ago by JPB.

• A:Answer No this was on the Drywall in the conference room

  Answered 4 months ago by RayLiebenguthVerified Purchase

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Q: QuestionWill you mount only a tv wall mount? I all ready have a wall mount. Also I need a wall mount straightened that looks crooked. Best Buy installed it 5 years ago.

Asked 5 months ago by Anonymous.

• A:Answer It already been installed at the first place by Geek Squad.

  Answered 4 months ago by FaisalKamal

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Q: QuestionIf I purchasse new tv can I have it set up on the current stand and have the old 50 inch tv mounted?

Asked 5 months ago by Easmam.

• A:Answer It depends on the current situation.

  Answered 4 months ago by FaisalKamal

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Q: Questioni NEED A TV MOVED FROM DOWNSTAIRS TO UPSTAIRS IT 98 INCHES DO YOU DO THAT?

Asked 5 months ago by DavidJ.

• A:Answer If needed i will call the Geek Squad to do it professionally

  Answered 4 months ago by FaisalKamalVerified Purchase

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Q: QuestionI recently purchased 85” tv . Can you mount on wall and price included mount bracket . How much you charge including wall mount parts and equipment

Asked 5 months ago by Hadee.

• A:Answer $200

  Answered 4 months ago by FaisalKamalVerified Purchase

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Q: QuestionWill Best Buy hide wires behind wall through studs? We want to hang a new tv above the fireplace and run the wires behind the wall, then to the side of the fireplace, and then down the wall to the receptacle.

Asked 5 months ago by studs.

• A:Answer No they won't even if your house has the setup for it like mine oh we can't run the wires through the wall that's what the installer told me

  Answered 4 months ago by UnfortunatelyunhappyVerified Purchase

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Q: QuestionWill they bring a 75” tv upstairs

Asked 5 months ago by Ler.

• A:Answer All that I know if there is any obstructions it wouldn't be likeable go upstairs.

  Answered 4 months ago by MikeGVerified Purchase

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Q: QuestionGeek squad set up my wall-mounted Sony 65" TV 9 years ago, I am replacing it with an LG OLED65C4PUA. I am also getting the LG soundbar. Is wall mounting hardware included with this? If not, can they use the existing wall mount or should I get a new one?

Asked 5 months ago by Robert32804.

• A:Answer They should be able to use your existing soundbar.

  Answered 5 months ago by Anonymous

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