Questions & Answers

Q: QuestionWhat does the little round button next to power button do P

Asked 5 years ago by Sneaker.

• A:Answer That is the bluetooth pair button. You push that to pair to other devices. The flashing light lets you know that it is in search mode.

  Answered 5 years ago by NaomiMonaae

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Q: QuestionWhat's the difference between megablast S-00157 and megablast 984-000911?

Asked 4 years ago by Fred.

• A:Answer Hi Fred, As far as I can tell, there's no difference between the two save for the different model numbers. The S-00157 is the model number that Amazon uses while the 984-000911 is what Ultimate Ears uses. They're both the graphite, or black color, so functionally they are exactly the same. Hope that this helped and that all is going well. Best Regards, Richard from Logitech/Ultimate Ears

  Answered 4 years ago by Logitech

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Q: QuestionWill not turn on

Asked 4 years ago by Sam.

• A:Answer Hi Sam, your Megablast sounds like it needs a reset (warning: This procedure can permanently damage your speaker and should ONLY be used if the speaker won’t turn ON. Frequent use of the reset procedure is NOT recommended.) 1. Briefly press the “-“ (volume down), “+” (volume up) and small action/Bluetooth buttons at the same time (See picture below).2. Next, press the large power button on the speaker and it will turn back ON. Note: it may take a few moments for the speaker to reconnect to Alexa or repair to your mobile device. 3. After resetting the speaker, it’s highly RECOMMENDED that you use the Ultimate Ears app (available from the app stores for iOS and Android) to check for available firmware updates for your speaker. To do this, launch the app > tap on the settings icon > scroll to the bottom of the screen and press “Check for Updates.” (Depending on the version of the app you may need to disable Automatic Updates before you can manually check for updates. If prompted, follow the instructions to update your speaker’s firmware. I hope this information helps! If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

  Answered 3 years ago by Logitech

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Q: QuestionCan you connect the megablast with other Ultimate Ears speakers?

Asked 4 years ago by Anonymous.

• A:Answer No you can only connect another Megabus with it

  Answered 3 years ago by Redd253Verified Purchase

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Q: QuestionWhat does the big round button do. The one between the power button and the Bluetooth button

Asked 5 years ago by Tomtom.

• A:Answer Hello Tomtom, the Megablast only has two buttons on top. Which are the power button and the bluetooth button. In front of the speaker there are only two buttons as well, volume up, and volume down.

  Answered 4 years ago by Logitech

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Q: QuestionCan you pair multiple UE Mega booms with one iPhone?

Asked 5 years ago by LCE.

• A:Answer Yes, you need to download the MEGABLAST app on the apple store, then you can setup a party sync

  Answered 5 years ago by YadiVerified Purchase

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Q: QuestionHow many mega blast speakers can be connected at one time? How many hyper booms can be connected at one time?

Asked 11 months ago by Joey.

Q: QuestionI am able to connect to the speaker and play music but I am not able to use Alexa at all. Alexa doesn’t respond. Everything is up to date. Wondering if there is something I can do?

Asked 3 years ago by Jelly.

• A:Answer Hello Jelly! To be able to use Alexa with your MEGABLAST Smart Portable Wi-Fi and Bluetooth Speaker, make sure you've down the following: -Download and install the Ultimate Ears Blast App -Power on your MEGABLAST speaker -Once the App is installed, perform any Firmware updates that may be required -Then, from the main screen of the app, click the gear icon at the top right, and ensure you have linked a Wi-Fi connection and signed in to Amazon Alexa Once all the above steps are done, you should be able to use Alexa no problem.

  Answered 3 years ago by Logitech

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Q: QuestionDoes this connect to a WI-FI network and allow a PC, on the same WI-FI network to connect and play music..no phone, no table, no smart speaker, just a PC???

Asked 4 years ago by Petey.

• A:Answer Hi Petey, yes with spotify connect you should be able too. You should also be able to do it Amazon music as well through the Alexa app. Hope that helps.

  Answered 1 year ago by Logitech

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Q: QuestionHello, I'm from Brazil, I bought my Alexa at Orlando's best buy megablaster model and recently broke, I would like to know if here in Brazil you have technical assistance, I don't know where I can design it, could you help me? thank you very much

Asked 4 years ago by Karen.

• A:Answer Hello, we are sorry to hear about your issues with the Megablast, please reach out to us for support with your issue: https://support.ultimateears.com/en/email-support/

  Answered 4 years ago by Logitech

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Q: QuestionI am looking for some type of wireless speaker to help me hear my TV better that I can sit near my chair or bed? Would this work?

Asked 4 years ago by Mary.

• A:Answer I use mine to listen to music via Bluetooth. The fidelity is superb. My daughter uses hers to listen to her TV. It is a great sound system that you can easily move.

  Answered 4 years ago by Old78Verified Purchase

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Q: QuestionWe cannot get the device to turn on.

Asked 4 years ago by MB.

• A:Answer Hi MB, To turn on your speaker, press the power button (large hash button/LED on the top of the speaker) and wait for the LED to appear indicating the speaker is on. There will also be an audible bongo sound along with a voice prompt signifying the battery life. For further set up, here's a link that will show you how: https://support.ultimateears.com/en/guide/megablast/#one. Hope that you found this helpful and that all is going well. Best Regards, Richard from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionDoes it work with android?

Asked 4 years ago by Jae.

• A:Answer Yes, all phone operating systems that support bluetooth.

  Answered 4 years ago by Alfaromeo

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Q: QuestionCan you take phone call using the speaker?

Asked 4 years ago by Hawkeye.

• A:Answer Yes

  Answered 4 years ago by Speaker

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Q: QuestionIs there a universal mount that would work to mount them on a wall?

Asked 4 years ago by Steve65.

• A:Answer Hello Steve, the Megablast has a standard tripod thread built into the bottom of it, so all you have to do is unscrew the thread and it will mount to any standard tripod. -Weston with Logitech

  Answered 4 years ago by Logitech

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Q: QuestionCan I pair one Megablast with a less expensive Ultimate Ears speaker for stereo in party mode and still use the Alexa functionality?

Asked 4 years ago by Steve65.

• A:Answer Hello, unfortunately no you cannot party up megablast with other Ultimate ears speakers. A megablast can pair with 8 other megablast over wifi though as long as it has the latest update. -Danielle from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionIs the megablast capable of playing/producing Hi-Res audio? Which UE's can? If any?

Asked 4 years ago by DirtyD.

• A:Answer Hello, the Megablast features two 25mm tweeters, two 55mm active drivers and two 85 x 50mm passive radiators inside for a frequency range between 60Hz and 20kHz and a maximum sound level of 93dBC. It has 360-degree sound and it's an excellent performer in terms of sound quality. If you're looking for Hi-Res audio, I'd go with our Hyperboom speaker. It has a Max SPL (sound pressure level): 100 dBC, Frequency range: 45 Hz - 20 KHz, Drivers: 2 x 4.5” (114 mm) woofers + 2 x 1” (25 mm) tweeters + 2 x 3.5” (89 mm) x 7.5”(190 mm) passive radiators. Definitely a better choice for what you are looking for. Have a great day.

  Answered 4 years ago by Logitech

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Q: Questioncan this speaker work in semi dusty locations,,and can play music from a You tube acct.? with weak wi fi?

Asked 4 years ago by scoob.

• A:Answer The Megablast is rated as IP67 and will have no problem in a dusty environment. Currently the Megablast does not support YouTube Music by itself, so you would need to have your phone, tablet or computer connected to it via Bluetooth and the signal will depend completely on how well your device is connective to WiFi.

  Answered 4 years ago by Logitech

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Q: QuestionHow loud is this speaker? Please compare to the Boom 3.

Asked 4 years ago by TexasMark.

• A:Answer Hi! The Megablast is the loudest out of the for main speakers we offer, aside from the Hyperboom. Here is a comparision of the speakers and how loud they are (scroll down towards the bottom of the page: https://www.ultimateears.com/en-us/wireless-speakers/megablast.html#:~:text=COMPARE%20%20%20%20%20%20%20HYPERBOOM,%20%20IP67%20%2010%20more%20rows%20 Hope that helps!

  Answered 4 years ago by Logitech

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Q: QuestionWhat is that alexa can do different than other speakers

Asked 4 years ago by pupi.

• A:Answer The big thing about having Alexa on the Megablast is that you can take her anywhere within a 330ft range of your wi-fi at home! Unlike the standard Alexa devices, the Megablast doesn't need to be constantly plugged up in order to use Alexa. Also, the speaker is waterproof for up to 30 minutes in 5ft of water.

  Answered 4 years ago by Logitech

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