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At 20% I got that message to recharge, but it wouldnt. I tried the soft reset, ( pressing volume Down button and On button) but still had no little white light flashing that tells you it’s recharging. So on my iPhone, I deleted the UE Boom3 app and redownloaded it again. Then I opened that up and clicked the settings ( cog icon on top right hand side) Read that I needed a software update, so clicked that link. When that was done it stated charging again. Good to go.
Sorry, there was a problem. Please try again later.Hi Aleee, there are a couple of options you can try to get the Megaboom 3 to charge. I would first check that the speaker is plugged into a direct wall outlet using the provided brick and cable. You can also do a soft reset on the speaker by pressing the Power button and Volume Down button at the same time for 8-10 seconds until it makes a chime sound. Then plug the device back into the provided power cable and brick. Ultimate Ears does also sell a Power Up charging dock that can be purchased separately it will charge the speaker via conduction with the ring that is on the bottom of the speaker. If those options do not work you can file a warranty claim with Ultimate Ears by going here: https://support.logi.com/hc/en-us/articles/360025069693
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