A:AnswerHey there Andres, it's hard to help without knowing more, but if you contact us via our support site we should be able to get you direct assistance as well as warranty information. -Weston from Ultimate Ears
A:AnswerYes, this is an Ultimate Ears Wonderboom Bluetooth Speaker 2 pack. Note, this is the original Wonderboom, and not the newer Wonderboom 2. - Will, Ultimate Ears.
A:AnswerGreat sound quality. 8 (taking into consideration the size). Bought a 2nd one for a full day charge while spending days outdoors. Neighbors; friends equally impressed with sound quality Worthy purchase.
A:AnswerI've never had that problem. I would just turn them off and re-pair them. I have had to do that a couple times when they did not connect to each other. But I have had mine for a couple years and haven't noticed any issues for the last year or so.