Questions & Answers

Q: QuestionDoes the installation include connecting the range hood to electrical power?

• A:Answer Yes, the installation includes connecting your new range hood to existing electrical power.

Q: QuestionWhat does the installation service include?

• A:Answer The installation service includes installation of the range hood to drywall and existing cabinetry, connection to existing electrical supply and ductwork, leveling, testing, and a customer demo.

Q: QuestionWill the installers disconnect my old range hood?

• A:Answer Yes, the professional installers will disconnect your existing range hood before installing the new one.

Q: QuestionDo the installers test the range hood to make sure it's working?

• A:Answer Yes, the installers will test the range hood for functionality after installation.

Q: QuestionIs modification of the existing ductwork included in the installation service?

• A:Answer No, modification of existing ductwork is not included and may result in an additional charge.

Q: QuestionHello, we are looking to purchase and install a range hood and vent it outside. Current hood does not vent outside. A wall will separate the back of the hood and outside. Also take away the old hood. And an estimate of cost. Thx

Asked 4 years ago by pete.

• A:Answer Don’t use Best Buy Geek Squad they sub-everything out to third party. The team ruined my $7000 cabinets. After contacting Best Buy and third party garbage nothing has been done. Find a handyman or contractor. The garbage team was also so rude.

  Answered 3 years ago by JamesR

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Q: QuestionDo you remove the old range hood ?

Asked 2 years ago by Macs.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHi, we need to replace our current downdraft vent and wonder if you also install downdraft vent like GE - 36" Telescopic Downdraft System?

Asked 1 year ago by Olivia.

Q: QuestionWill best buy adjust electrical wires to fit to the new range hood. It'd approximately 18in lower than where it needs to be.

Asked 1 year ago by Hopefulcustomer.

• A:Answer I believe they won’t because with my ring camera anything that dealt with changing the electrical parts they made me get it done and give them a call to come back and install

  Answered 1 year ago by GoodiphoneVerified Purchase

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Q: QuestionWill the installation team also install the wooden hood the insert fits into? The wooden hood instructions suggested to install both at same time for easier install. We have a vent already prepped for it.

Asked 2 years ago by OCtech.

• A:Answer on my installation, the install team did not consider any type of wood framing of the cabinetry to be part of their scope of installation; the range hood needed to fit in the cabinetry spot, or the homeowner is required to do any modifications needed to allow the range hood to fit and/or be connected to under-cabinet

  Answered 2 years ago by HomeTheaterVerified Purchase

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Q: QuestionHi.. I would like to install a vented range hood., Currently i dont have one so there is no vent duct. Will the best buy professional services help with this installation? They would need to drill the vent duct and then install the hood.

Asked 4 years ago by veboz.

• A:Answer Yes thay are able just may cost a little more for the vent.

  Answered 3 years ago by OvenhoodVerified Purchase

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Q: QuestionIf range hood is not bought from Best buy, do you require to pay $199 membership to join Geek program first and to pay $129.99 to order this installation service?

Asked 4 years ago by Nemixus.

• A:Answer I don't think I had to pay the extra once I purchased the geek squad services and total tech.

  Answered 3 years ago by OvenhoodVerified Purchase

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Q: QuestionI want to buy the Island Frigidaire 42-in Convertible Stainless Steel Island Range Hood. May you tell me the estimated cost of putting a new installation? Also, the extra material that will be included is an air duct of 7.5 ft. + renforce ceiling.

Asked 5 years ago by MirnaA.

Q: QuestionHello, we are looking to purchase and install a range hood and vent it outside. There is no existing duct at the moment and so the project would involve putting in a vent as well. Do you do this kind of work? Thanks!

Asked 5 years ago by Kate.

• A:Answer Oh they do not install this kind of work at all. They only come and install the hood thats all. Any other type of work needed you have to get a professional to do, especially to create a vent. They do not drill nor remove any existing work. They come in, measure your space to make sure it will fit and it if does, then they install the hood. Thats all.

  Answered 3 years ago by Lovelygyrl0314

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Q: QuestionCan I purchase this service for a vent hood bought elsewhere or is the service only available if I bought my vent hood from Best Buy only?

Asked 2 years ago by Spookyvent.

• A:Answer Do you install proline under cabinet hood range (PLJW 185) ?. I am a total tech member.

  Answered 2 years ago by LjRiley

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