Questions & Answers

Q: QuestionDoes this therapy lamp have at least 10,000 LUX of light?

Asked 3 years ago by Mary.

• A:Answer Hi Mary, Thank you for your question! Yes, the HappyLight Lucent UV-Free LED Light Therapy Lamp delivers 10,000 LUX. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or [email protected]. Verilux Support

  Answered 3 years ago by Verilux

  
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Q: QuestionDo you absorb vitamin D from using this?

Asked 4 years ago by V.

• A:Answer Hi V, Thank you for your question! It can be a misconception that light therapy lamps provide Vitamin D, but light therapy lamps do not provide or help the body produce Vitamin D. The light works by entering your body through the eyes. Vitamin D is produced when sunlight enters your body through the skin. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or [email protected]. Verilux Support

  Answered 4 years ago by Verilux

  
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Q: QuestionCan you use the light without the lense?

Asked 6 months ago by Sam.

Q: Questionon the model vt22 flat screen the plug connection sticks out the back about 2", are there any hardware or type of connection i could use to hang these lights on the wall or under cabinet

Asked 2 years ago by mike.

• A:Answer Hi Mike, Thank you for your question! While the VT22 model is not wall mountable, we do offer other LED HappyLight models that are. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or [email protected]. Verilux Support

  Answered 2 years ago by Verilux

  
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Q: QuestionWhat is the maximum distance for it to still be 10,000 lux

Asked 2 years ago by Person12.

• A:Answer Hi Person12, Thank you for your question! For 10,000 Lux, the Verilux HappyLight Lucent UV-Free LED Light Therapy Lamp can be placed between 6 and 24 inches away from your face. The farther away it is within that range, the longer it will take to complete the light therapy session. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or [email protected]. Verilux Support

  Answered 2 years ago by Verilux

  
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Q: QuestionCan't get my happy light to light up.

Asked 2 years ago by spanky.

• A:Answer Hi Spanky, Thank you for your comment! Please feel free to reach out directly to us at (714) 668-0300 or [email protected] and we will be happy to assist you with your issue. Verilux Support

  Answered 2 years ago by Verilux

  
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Q: QuestionCan you tell me what type of an adapter this light uses? Is it a 12V 1A or 12V 2A and the mm size of the hole for example 2.1mm?

Asked 3 years ago by Alexia.

• A:Answer Hi Alexia, Thank you for your question! The Verilux HappyLight Lucent UV-Free LED Light Therapy Lamp uses a power adapter that is specifically designed for it. To purchase a replacement adapter, feel free to reach out directly to us at (714) 668-0300 or [email protected]. Verilux Support

  Answered 3 years ago by Verilux

  
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Q: QuestionDoes the light have uv???

Asked 3 years ago by Robert.

• A:Answer No

  Answered 2 years ago by BastaVerified Purchase

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Q: QuestionIs this FDA certified?

Asked 4 years ago by Rob.

• A:Answer FDA cleared but not FDA approved.

  Answered 2 years ago by BastaVerified Purchase

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Q: QuestionHow long do you use it for each session

Asked 4 years ago by Patma.

• A:Answer Start at 20 minutes and work your way up.

  Answered 2 years ago by BastaVerified Purchase

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Q: QuestionCan this light set up time?

Asked 4 years ago by Como.

• A:Answer No, there is only a power button.

  Answered 2 years ago by BastaVerified Purchase

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