Questions & Answers

Q: QuestionI often travel home to visit my family in rural area. I barely get a bar on my cell phone. Will I be able to use on cell phone as well as tablet. My phone and tablet are apple and my carrier is Verizon. Need to know before l purchase. Thanks

Asked 6 years ago by Vee.

• A:Answer These questions are tough because of the variations in towers, phones, MIFI units. Anyway this MIFI works for me where others have failed as it is better hardware than the older ones. I easily run 5 devices at once. I chose to use MIFI even though I guess the phone can do some mifi also. If you can buy and try in 14 days, thats the best. So my new MIFI works as I have always wanted on the Canadian Border so I can run the ipad and laptop. Hope this helps.

  Answered 6 years ago by GeorgeVerified Purchase

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Q: QuestionWill this automatically kick you off the WiFi if it is not being used like what happens when you use an iPhones’ hotspot feature?

Asked 7 years ago by Adam.

• A:Answer I keep mine on 24/7 and it seems to be on every time I need it.

  Answered 6 years ago by helper123

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Q: QuestionI'm already a verizon customer is it possible for me to purchase this and use the data that i already buy on my account?

Asked 7 years ago by sierra.

• A:Answer Yes, I have a pay-as-you-go Verizon account for my iPad and just added the JetPack to that account. I only plan to use it when traveling and need a secure WiFi connection so my usage isn't that much. You can still only use the amount of data your plan covers.

  Answered 6 years ago by greenapple

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Q: QuestionAre there any 5G routers compatible with Verizon 5G ultra plan?

Asked 3 years ago by Rkimall.

Q: QuestionDo I have to have a Verizon phone to use this jet pack ?

Asked 3 years ago by Rkruse.

Q: QuestionI have an unlimited plan for my jetpack,but after the high speed runs out it won't load Netflix

Asked 4 years ago by Anonymous.

• A:Answer That’s bc Verizon lies about unlimited data and will not allow Real streaming data on it. I got this for my brother in a retirement center and I helped with it. I thought it was him. Alas it’s the SERVICE. And they lie and tell you it’s unlimited. They throttle down so slow it won’t load.

  Answered 3 years ago by AppleseedVerified Purchase

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Q: QuestionIf the hot spot is turned on - but I'm not using a device connected to it - am i still being charged for data because hot spot is turned on?

Asked 4 years ago by Anonymous.

Q: QuestionCan this jetpack replace wifi needed to setup an HP officejet 8025e?

Asked 4 years ago by Shrainier.

Q: QuestionHow do I access port forwarding to permanently set NAT to “open” on the device?

Asked 4 years ago by Benjamin.

Q: QuestionI’m looking for something that will give my iPad or my cell phone internet whenever or wherever I go. I travel a lot in the car going for medical treatments. Being able to have internet access all the time would be great. Will this work

Asked 4 years ago by greeneye.

Q: QuestionI live in a rural area, but teach at a community college. My current satellite internet can't handle the bandwidth for remote classes. HELP!!

Asked 4 years ago by texasronin.

Q: QuestionCan I use the Verizon Jetpack in Puerto Rico?

Asked 4 years ago by Belle.

Q: QuestionI have this MiFi and tried connecting to a new smart tv. Seemed to connect just fine but then I couldn’t get the tv off of the Verizon MiFi home page or open any apps. Do I need a universal remote for this or should the fire stick remote work?

Asked 5 years ago by TeenaC.

Q: QuestionWhat is the difference between using your phone as a hotspot and buying a Verizon Jet Pac?

Asked 5 years ago by Karen.

• A:Answer We started with a phone as a hot spot. The system would go down every time the power went out or the phone did an update. Switching to the Jet Pac corrected those issues. The new problem was the Jet Pac battery swelled to about 3 times its original size after several months of use. The manual does state not to leave the Jet Pac connected to the power source for extended periods of time. We were lucky the battery did not cause a fire in our vacation home. Verizon's definition of unlimited data for the Jet Pac is 15 GB and then throttle it down to 600KBS. OK if that data rate is satisfactory for your usage. Our service was never that good at the start of the month.

  Answered 4 years ago by 1MadSciVerified Purchase

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Q: QuestionWill this work with an Ipad WiFi?

Asked 5 years ago by Anonymous.

• A:Answer Yes, this product works with an Ipad.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI use this at my lake cottage to control my NEST thermostat and security camera. It keeps going off line after a few days and does not restart. What is the problem?

Asked 5 years ago by Tommy.

Q: QuestionWill a JetPack work for more television channels without getting internet access

Asked 5 years ago by Anonymous.

Q: QuestionCan i use the JetPack to LIVE stream video coverage via Youtube LIVE or Facebook LIVE with a camcorder? If so, how would I accomplish that?

Asked 5 years ago by OutdoorCameraman.

Q: Questionhow much per month?

Asked 5 years ago by Anonymous.

Q: QuestionIf I wanted to eliminate internet ( cable is gone already), at my beach house would this work to stream Sling TV from my MacBook ?

Asked 5 years ago by Steve.