Questions & Answers

Q: Questionwhere is device ID?

Asked 5 years ago by Anonymous.

• A:Answer Go to settings and then about phone

  Answered 5 years ago by Madness10Verified Purchase

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Q: Questionwhat I the monthly cost how does the plan work

Asked 5 years ago by lazy.

Q: QuestionI am wanting to replace model number SM -J337VPP Is this the same phone

Asked 5 years ago by Mike.

Q: QuestionThis phone is very pretty, can I put my at&t sim in here? I have a normal plan, not prepaid.

Asked 5 years ago by Samantha.

• A:Answer No. This is a VERIZON prepaid phone only.

  Answered 5 years ago by Madness10Verified Purchase

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Q: QuestionWhat can be transferred to microSD? Apps, or photos only?

Asked 5 years ago by Anonymous.

• A:Answer As long as the sd card is formatted to your phone you can move your apps, music, pictures and files can be purchased on the sd card. If the sd card is not formatted it will erase everything on the card to format it. I recommend buying a new blank sd card out it in your phone go to settings and storage and then it'll ask to format sd card say yes and then go back to storage and you can move w.e you want to it and save space on your phone

  Answered 5 years ago by VIVIAN

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Q: QuestionIs it video chat/call capable?

Asked 5 years ago by Anonymous.

• A:Answer Yes you can do video calls or just a call. The video chat does require wifi and in some cases you might have to download an app such as duo or other apps. My j3 I didn't have to download anything when making call I can switch over to video while dialing.

  Answered 5 years ago by VIVIAN

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Q: QuestionCan I put my iPhone sim in this Samsung prepaid phone?

Asked 5 years ago by CharilynB.

• A:Answer No.

  Answered 5 years ago by Madness10

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Q: QuestionCan I use a Qi Charging Pad to charge my Samsung J3 smartphone

Asked 5 years ago by Manny.

Q: QuestionWhat size is this phone

Asked 5 years ago by Wizzer.

• A:Answer The dimensions are: Product Height 5.6 inches Product Depth 0.4 inches Product Weight 5.4 ounces

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDies this phone have a SIM card slot?

Asked 5 years ago by SimCard.

• A:Answer If you are referring if it has a SIM card slot, yes, it has.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat size phone is this?

Asked 5 years ago by Apples.

• A:Answer It measures 5.6" H x 0.4" D.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this compatible with fitbit versa 2

Asked 5 years ago by Anonymous.

Q: QuestionWill I be able to use international text/call plan with this phone.

Asked 5 years ago by snafu.

• A:Answer Contact the carrier to be sure.

  Answered 5 years ago by MrBlack

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Q: QuestionCan this phone use lycamobile sim card?

Asked 6 years ago by Jeddy.

• A:Answer Contact Lycamobile to be sure.

  Answered 5 years ago by MrBlack

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Q: QuestionHow do I find the screws to take apart I have to change the charging port

Asked 6 years ago by Jrock.

Q: QuestionWhy is this phone under unlocked phones on the Best Buy website if it’s not? If you click unlocked phones this model is listed.

Asked 6 years ago by AA.

• A:Answer So this phone is not prepaid?

  Answered 5 years ago by Anonymous

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Q: QuestionHi, I plan to buy new phone for my brother is living in other country? is it unlock phone? Thanks

Asked 6 years ago by Dom.

• A:Answer No, this phone is locked to Verizon service.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this an unlock phone?

Asked 6 years ago by Steven.

• A:Answer No, this is not an unlocked phone.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan prepaid phones like this one be used on a contract as long as long as it's the same carrier? Thanks

Asked 6 years ago by HotMess24.

• A:Answer You should be able to. Contact Verizon to be sure. They can definitely let you know whether or not you can use it for a long-term contract

  Answered 5 years ago by MrBlack

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