A:Answer Dear customer,
Please give VIDBOX/Honestech customer care team a call for the replacement key. If you have registered your product, they should be able to find the key for you. If not, they will ask for other forms of proof of purchase.
<U.S.-based customer care team>
U.S. Toll Free: 1-877-484-6246
Domestic/International: +1-512-346-3700
Monday thru Friday: 9 am - 9 pm CST
Saturdays: 10 am - 3 pm CST
Thank you,
VIDBOX Inc.