Questions & Answers

Q: QuestionWhat is the maximum capacity of the blender jar?

• A:Answer The maximum capacity of the blender jar of the Vitamix Ascent 2500 Series 64-Oz Blender is 64 ounces, as indicated in the product name and specifications.

Q: QuestionHow many pre-programmed settings does the blender have?

• A:Answer The Vitamix Ascent 2500 Series 64-Oz Blender has 3 pre-programmed settings: Smoothie, Soup, and Frozen Dessert. These settings offer walk-away convenience and consistent results for your favorite blends.

Q: QuestionHow easy is it to clean the blender after use?

• A:Answer Cleaning the Vitamix Ascent 2500 Series blender is effortless. Simply fill the container halfway with warm water, add a few drops of dishwashing liquid, and blend at the highest speed for 30 to 60 seconds. Rinse and drain all parts, and the blender will be clean in no time.

Q: QuestionHow powerful is the motor in the Vitamix Ascent blender?

• A:Answer The Vitamix Ascent blender has a powerful 2.2 HP motor that can easily blend frozen fruit, heavy powders, and leafy greens into smooth blends. The motor is designed to maintain its power and efficiency over time, ensuring consistent performance for years to come.

Q: QuestionWhat is the required voltage for operating the blender?

• A:Answer The required voltage for operating the Vitamix Ascent 2500 Series 64-Oz Blender is 120 volts. This information can be found in the product specifications section of the product description.

Q: QuestionCan the blender handle both hot and cold ingredients without damaging itself?

• A:Answer Yes, the Vitamix Ascent 2500 Series 64-Oz Blender can handle both hot and cold ingredients without damaging itself. The blender's powerful motor and durable blades are designed to withstand the heat generated when blending hot ingredients, and the container is made of heat-resistant glass that can safely hold hot liquids.

Q: QuestionWhat kind of warranty does the Vitamix Ascent blender come with?

• A:Answer The Vitamix Ascent blender comes with a 10-year full machine warranty. During this period, Vitamix will repair or replace any blender or component part that fails due to a defect in material or workmanship or as a result of normal wear and tear from ordinary household use.

Q: QuestionWhat unique features does the Vitamix Ascent blender have that make it stand out from competitors?

• A:Answer The Vitamix Ascent blender boasts several unique features that set it apart from competitors. Its patented container design creates the "Vitamix vortex," ensuring faster and smoother blends. The laser-cut stainless-steel blades deliver consistent results and resist dulling or bending. Additionally, the blender's high-performance motor can transform tough ingredients into smooth blends effortlessly.

Q: QuestionDoes the blender come with a tamper for pushing down ingredients?

• A:Answer Yes, the Vitamix Ascent 2500 Series 64-Oz Blender comes with a tamper. The product features section mentions that it includes a tamper, and the product specifications list a tamper as one of the additional accessories included.

Q: QuestionHow does the Vitamix Ascent blender compare to other high-end blenders in terms of performance and durability?

• A:Answer The Vitamix Ascent blender stands out in the high-end blender market for its exceptional performance and durability. Its powerful 2.2 HP motor and laser-cut stainless steel blades deliver efficient and smooth blending, transforming tough ingredients into desired textures. Additionally, the blender's durable construction ensures longevity, with a 10-year full warranty covering parts, performance, labor, and two-way shipping.

Q: QuestionIs this blender 110 volts to 240 volts. I need one fore 220 volts system.

Asked 5 years ago by OliverIceland.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer You can find 220v units overseas, but they are even more expensive. We bought a 110 unit and a step down transformer just for it in our Thailand house. Works ok, but maybe long term not as good for the blender?

  Answered 5 years ago by Travelingrandy

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Q: QuestionCan you use this blender to mix hot liquids?

Asked 4 years ago by pxxxd.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer While the Vitamix container is built to withstand high temperature, it should never be used to blend any boiling or close to boiling liquids, nor any foods that are too hot to eat in their current state.

  Answered 4 years ago by Vitamix Team

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Q: Questionwhat is the big difference between vitamix ascent 2500 vs professional 750 ? Besides the Bluetooth. What makes the 750 more expensive?

Asked 4 years ago by 23Sam.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer The Pro 750 comes with 5 presets vs 3 on the Ascent. In addition, the Pro 750 base has metal where the Ascent 2500 has a plastic shell. The Pro 750 is more in line with Ascent 3500.

  Answered 4 years ago by Go2Guy

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Q: QuestionDoes it blend dry grains?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer Hello! The A2500 is certainly capable of blending Dry Grains however, if you are interested in blending things like flours, batters, or doughs for baking, we recommend purchasing the Dry Grains Container. The blades in our Dry Grains Container are specifically designed to create a reverse vortex, pushing dry ingredients away from the blades to prevent packing.

  Answered 3 years ago by Vitamix Team

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Q: QuestionCAN I GET 220 VOLTAGE?

Asked 10 months ago by SHAH.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer It is important to keep in mind that each Vitamix blender is made specifically for the country where it will be used, and Vitamix meets compliance regulations required for a specific country. If you plan to use a Vitamix in a country outside of the United States or Canada, we encourage you to purchase a machine directly from an authorized dealer. To see if there is a dealer available in a specific country, please visit our website here: https://www.vitamix.com/vr/en_us/where-to-buy. When you buy the machine through the distributor, you enjoy the warranty given directly from that distributor. If you purchase a machine in the US or Canada, and take it outside of these countries, you may experience variations in performance. Vitamix blenders are designed to be plugged directly into a properly grounded wall socket, and are not intended to be used with any type of transformer or converter. Vitamix cannot be held responsible for damage to or failure of the blender when being powered by a transformer or converter. Please also note that if a Vitamix product is purchased in one country and then is taken to another country and requires repair, it must go back to the country of original purchase to be serviced. Vitamix does not cover shipping costs in such an instance, nor does it custom build 220volt machines for direct purchase. If we do not have a distributor in the country of your interest, we apologize for the inconvenience. Please know our international market is growing and we hope you check back for future development

  Answered 9 months ago by Vitamix Team

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Q: QuestionDoes it include the personal size cup?

Asked 2 years ago by Andy.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer No, I purchased separately.

  Answered 2 years ago by NancyOVerified Purchase

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Q: QuestionWhat do you mean by cold storage?

Asked 3 years ago by skcoll.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

Q: QuestionAfter a couple of years with this series it has now gotten weaker I guess because I make smoothies everyday and I over load it So what's happening is it gets going and it will stop and wont work until I cut it off for a few min. Can I have this replaced

Asked 3 years ago by TCruz.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - Black

• A:Answer Hi there. Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. If you are still experiencing issues, please call the Vitamix customer support team at 1-800-848-2649.

  Answered 3 years ago by Vitamix Team

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Q: QuestionDoes this Vitamix Ascent 2500 fit under the cabinets?

Asked 4 years ago by blenders.

This question was asked about the related product: Vitamix - Ascent A2500 Blender - White

• A:Answer It is pretty heavy, but it fits under our cabinets.

  Answered 3 years ago by TheGreenStuffMaker

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Q: Questionwhat is the warrenty on this blender

Asked 4 years ago by Anonymous.

• A:Answer 10 years!

  Answered 4 years ago by Ejcervan

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