“I bought this to use on vacation. It worked fine at home. They took it on vacation and it was fully charged and they had a 64GB extreme plus sd card. However, when it turns on the screen is black and it goes to to busy. Help?!”
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Hi Lauren, thank you for reaching out to us. We are sorry to hear you are experiencing issues with the memory card. This may be an issue with the SD card. This camera uses a 16-128 GB memory card. If possible, check with a different memory card. if the issue is not fixed, please reach out to us at 18005929541 or [email protected], quoting ticket number, 30012 sharing more details and we will try fix this for you. Thank you.
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