Questions & Answers

Q: QuestionWe have a 36" wide opening for a tv, will this fit? Dimensions say it will but can someone measure exactly and tell me if they are just shy of 36" like it states? If so, it will fit. Thanks!

Asked 8 years ago by raleighgirl.

• A:Answer Yes. I just setup the VIZIO D40U-D1 TV and it measured 35-7/8" wide by 23-1/4" tall, including the stand/legs. It is 21-3/8" tall without the stand.

  Answered 8 years ago by TomNVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhy does this TV have an analog tuner? I thought there was no such thing any longer as analog, that everything switched over to digital some time ago.

Asked 8 years ago by Barry.

• A:Answer The tuner on the D40u-D1 is both an analog and digital tuner. There are some cable providers who still use analog signals. Thanks!-Jesse

  Answered 8 years ago by VIZIO

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV get Google play

Asked 8 years ago by Anonymous.

• A:Answer No, this does not get Google play.

  Answered 8 years ago by CommunityAnswer

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it stream Amazon Prime? I didn't see it listed. Thanks!

Asked 8 years ago by beej55.

• A:Answer It has Amazon instant video and Amazon Prime.

  Answered 8 years ago by CaptainVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the weight of this tv?

Asked 8 years ago by sfdi.

• A:Answer 17.2

  Answered 8 years ago by ClaudiaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI just got the vizio model D40U-D1. is the there any way to see the OTA signal strength of a channel using my outdoor antenna?

Asked 8 years ago by Tom.

• A:Answer "MOST" VIZIOS - GO TO MENU> SYSTEM INFORMATION AND THEN SCROLL DOWN TO CHANNEL INFORMATION-SIGNAL QUALITY

  Answered 8 years ago by PATB

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I plan video from a USB? I'm told the SmartCast ones can't so I want to make sure this one can.

Asked 8 years ago by Anonymous.

• A:Answer This model supports video, audio and photo file types. Please feel free to contact us at chat.vizio.com or 1-877-878-4946 and we would be happy to help you. -Randal

  Answered 8 years ago by VIZIO

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV Upscale form HD to UHD?

Asked 8 years ago by Guitarman.

• A:Answer Vizio is using the word "upscale" very loosely. The source resolution is the resolution you get. It tries to make it look better but there is a HUGE difference between a native 1080P source and a native 2160P source. You cannot make the original signal much better than it actually is. Just think about the difference between a DVD and a Blu-Ray in an upscaling player. Anyone can tell the difference. In fact I to me it is quite the opposite. Bad resolution sources look worse on better TV's.

  Answered 8 years ago by Fraamus

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questionwhat is the width of the attached legs

Asked 8 years ago by art.

• A:Answer The distance between the inner stand legs is 29.38 inches. The distance between the outer stand legs is 28.34 inches.- Jesse

  Answered 8 years ago by VIZIO

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv support HDR10

Asked 8 years ago by Anonymous.

• A:Answer Thank you for a great question on our D40u-D1! This TV does not support HDR10 or Dolby Vision HDR, but does support up to a 4K resolution with connected devices and over streaming apps such as Netflix and Amazon Instant Video. If you have any questions or concerns, we encourage you to reach out to our Support team at 1-877-878-4946. Thanks again and have a great day! -Collin

  Answered 8 years ago by VIZIO

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow can I set up Alexa to control the tv

Asked 4 years ago by John.

Q: QuestionHow do I add Amazon prime to my apps menu? It does not show on the app menu on the tv It is the Du40

Asked 5 years ago by Margaret.

Q: QuestionTrying to whatch a 4K video on the stock YouTube app on my Vizio D40u-D1 V: v1.5.15-UHD and it won't play 4K content. How do I fix this? Ive tried googling it but can't one for my TV.

Asked 7 years ago by Soji.

Q: QuestionI have a Vizio D40u-D1 and is a 4K tv, why can't I view videos labeled 4K but is shown only in 1080i?

Asked 7 years ago by Anonymous.

Q: QuestionWhy this tv.does not have a Web-Browser?

Asked 8 years ago by Valentino.

Q: Questioncan I get amazon prime movies with this tv

Asked 8 years ago by brody.

• A:Answer This TV does have the Amazon Prime Video app.

  Answered 8 years ago by VIZIO

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this TV compatible with sound bars?

Asked 8 years ago by MRat.

• A:Answer Yes, It has an optical in which will accommodate the optical out on most sounds bars.

  Answered 8 years ago by maxpower311Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionfor use with a standard blue-ray player is there a noticeable difference in picture quality versus the Vizio D40-D1in 1080P resolution?

Asked 8 years ago by Anonymous.

• A:Answer The resolution this TV is capable of 4K and through a spatial scaling engine this TV will upscale HD and FHD content to 4K. We recommend using an HDMI cable for the best picture quality.

  Answered 8 years ago by VIZIO

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan I get 60 hz if connected to a computer through HDMI 2.0 using a EVGA Geforce GTX 970 for gaming.

Asked 8 years ago by TSDaddyo.

• A:Answer Yes. That is how we have it hooked up.

  Answered 8 years ago by Sk1912Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does this tv compare to Sony or LG

Asked 8 years ago by Momdra.

• A:Answer It depends in which models your are talking about. I have have this Vizio tv and the SONY XBR43X800D. I would recommend the sony one instead of this vizier one because you get more features out of it. The sony x800d gives you HDR10, 10bit panel, and wide color gamut. Its about $200 more but well worth it.

  Answered 8 years ago by jorami

  Helpful (0)Unhelpful (0)ReportAnswer this question