Questions & Answers

Name: VTech - Video Baby Monitor with Camera and 5" Screen - White
Brand: VTech
SKU: 6348548
Price: 79.95 USD
Rating: 4.4 (203 reviews)

VTech - Video Baby Monitor with Camera and 5" Screen - White

Model:: VM5251; |
SKU:: 6348548

User rating, 4.4 out of 5 stars with 203 reviews.

Highly rated by customers for:

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Page Showing 61-74 of 74 questions

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QuestionCan the V-Tech 5251 use multiple cameras?
Asked 5 years ago by Manny.
- Answer Manny - Yes, the VTech VM5251-2 has two cameras or baby units and it has the split-view mode where you can view both cameras.Thank you for your interest! ~VTech Support
  Answered 5 years ago by VTech_Support
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QuestionDoes this monitor need Wi-fi to work or does it have it's own connection?
Asked 5 years ago by trenner399.
- Answer Hi - The VTech VM5251 does not need a WiFi connection to work. Thank you, -VTech Support
  Answered 1 year ago by VTech_Support
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QuestionCan I buy an additional camera that will sync with my current vtech vm5262? If so, please direct me to the exact camera that will sync.
Asked 4 years ago by Amanda.
- Answer Amanda - The VTech VM5262 is a non-expandable unit. The camera it came with is not replaceable nor you add additional baby unit/s to the system. For mode details, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
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QuestionCan you purchase additional cameras for the vm 5251, it has slots for up to 4 cameras but I can't find additional single cameras for purchase.
Asked 5 years ago by jake.
- Answer Jake - We are sorry if you are unable to find a camera for your VTech VM5251. This is a non-expandable baby monitor. You cannot add more cameras on the system. You may check VM5271 if you are looking for an expandable system. Thank you! ~VTech Support
  Answered 5 years ago by VTech_Support
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QuestionIf the vm5251 is a non-expandable monitor, why are there additional camera slots available in the settings menu? Why are the split screen and patrol buttons also if it is a non-expandable platform??
Asked 5 years ago by Riggs.
- Answer Riggs - The four camera option as well as the menu structure on the parent unit is preset to all of our baby monitors regardless of their expandability. Thank you, -VTech Support
  Answered 5 years ago by VTech_Support
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QuestionWe have two sets of the vm5251-2 vtech baby monitors, well one of the parent units just stopped working, is there a way I can link both cameras to the one parent unit that’s left? I’ve seen both yes/no answers so I’m very confused as to if it’s possible..
Asked 5 years ago by Coxtwins18.
- Answer I had the same problem. I have two VM5251-2 baby monitors because the AC adapter died on the first unit we purchased. We assumed you could combine the cameras for a two unit setup because the software in the parent unit implies you could use more cameras with it so we went ahead and bought a second set as we were happy with it so far. I called V-tech's support and as it turns out the cameras only work with the unit they came with and cannot be paired with another parent unit. (There is a little "pair hole" on the camera unit and when pressed it blinks but doesn't connect to the monitor and the manual doesn't detail its either.) It's such a waste as it would make it a great setup if you could use the existing cameras and expand the setup. It would be very helpful if it stated in the manual that the set is not expandable so people don't go and purchase another unit assuming they would work together. They clearly don't so hopefully I can return it. Very disappointed with this purchase.
  Answered 3 years ago by Greg
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Questiononly view is black and white no color
Asked 4 years ago by Anonymous.
- Answer Hi - We apologize if you are having issues with the night vision of the VTech VM5251. Try flashing a light/flashlight on the infrared LED on the Parent Unit. If this does not work, reset the baby monitor by unplugging the AC adapter on both Parent and Baby units for about 1 minute. Re-plug and wait until they establish a connection with each other. Hope this helps! ~VTech Support
  Answered 4 years ago by VTech_Support
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QuestionHello, we lost the parent base and bought a new one. Can we pair the old camera?
Asked 5 years ago by TJB.
- Answer Hi - We are sorry that you had problems with your VTech VM5251. This baby monitor is non-expandable baby monitor. You cannot add or pair another camera on this system. There is also no way of pairing a parent unit on a camera. Thank you! ~VTech Support
  Answered 5 years ago by VTech_Support
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QuestionCan this montior be used with more than 1 camera? I know it comes with 1 camera, but if I were to buy a second one, can I use it with it also. Thank you
Asked 5 years ago by sandra.
- Answer No I don’t think you can add additional cameras. We ended up returning this unit and purchasing a similar one model number vm5262-2. Same big screen monitor but comes with two cameras and the cameras on that model tilt and pan . More features and still a v-tech product
  Answered 5 years ago by Elbigfootochocinco
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QuestionMy Vtech VM5251 baby monitor suddenly stopped linking to the baby unit. I have tried taking out the battery and unplugging the system but it still does not work. I bought this approximately 7 months ago and I dont use it a lot so it should still be workin
Asked 5 years ago by Anonymous.
- Answer Hi - We apologize if you are having issues with linking the parent unit on your VM5251. Normally, the parent unit will show "No link" if it loses connection to the baby unit or if it is too far away from each other. Make sure that there are no WiFi devices such as tablets, router, laptop or streaming devices within the area that can cause interference. You may try to relocate the baby unit to get a better reception. If resetting does not work, please contact our Customer Support at 1-800-595-9511 for assistance. We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you. ~VTech Support
  Answered 5 years ago by VTech_Support
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QuestionThe temperature no long displays on the screen? It was working yesterday, but tonight I turned it on and now it’s not displaying it? Is there a format to turn the temperature display on and off??
Asked 4 years ago by POWPOWS.
- Answer Hi - We are sorry to hear that you are experiencing a problem with you VM5251. Regretfully, we have no way of switching the temperature to either ON or OFF. To help you troubleshoot the issue, please call us at 1-800-595-9511. We are open from Monday to Friday, 7:00AM - 4:00PM PST.
  Answered 4 years ago by VTech_Support
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QuestionHave ”RFMID IS NOT EXIST. 00” displayed on parent unit. Have done several battery removals with power disconnected and cameras unplugged. No help, any ideas?
Asked 5 years ago by Cameron.
- Answer Cameron - We are sorry to hear that the VTech VM5251 does not work as expected. We recommend you to reset the baby monitor by disconnecting the power and the batteries. Wait for one minute before reconnecting the battery and the AC power then test again. If you are still having issues with the unit, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you, -VTech Support
  Answered 5 years ago by VTech_Support
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QuestionWhy is my baby monitor screen flashing on and off?
Asked 4 years ago by Anonymous.
- Answer Hi - We are sorry if you are having issues with your VTech VM5251. If the display is flashing, you may try resetting your unit by: Step 1. Unplug the AC adapter on the parent unit (if plugged). Step 2. Remove the batteries on the parent unit. Step 3. Leave unplugged for 1 minute. Step 4. Re-plug batteries. Step 5. Wait until the baby monitor establishes a link and try the unit again. Hope this helps! ~VTech Support
  Answered 4 years ago by VTech_Support
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QuestionWhat does it mean: RFMID is not exist
Asked 4 years ago by Paola.
- Answer Paola - We are sorry you hear that you are experiencing trouble with you VTech baby monitor. Kindly follow the troubleshooting steps below. Step 1: Disconnect the power to the baby unit and parent unit. Step 2: Remove the batteries from the parent unit. Step 3: Wait for 15 seconds. Step 4: Re-install the batteries and connect the power adapter to the baby and parent unit. Step 5: Allow up to a minute for the baby unit and parent unit to link back up.
  Answered 4 years ago by VTech_Support
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Showing 61-74 of 74 questions

Questions & Answers

VTech - Video Baby Monitor with Camera and 5" Screen - White

Q: QuestionCan the V-Tech 5251 use multiple cameras?

Q: QuestionDoes this monitor need Wi-fi to work or does it have it's own connection?

Q: QuestionCan I buy an additional camera that will sync with my current vtech vm5262? If so, please direct me to the exact camera that will sync.

Q: QuestionCan you purchase additional cameras for the vm 5251, it has slots for up to 4 cameras but I can't find additional single cameras for purchase.

Q: QuestionIf the vm5251 is a non-expandable monitor, why are there additional camera slots available in the settings menu? Why are the split screen and patrol buttons also if it is a non-expandable platform??

Q: QuestionWe have two sets of the vm5251-2 vtech baby monitors, well one of the parent units just stopped working, is there a way I can link both cameras to the one parent unit that’s left? I’ve seen both yes/no answers so I’m very confused as to if it’s possible..

Q: Questiononly view is black and white no color

Q: QuestionHello, we lost the parent base and bought a new one. Can we pair the old camera?

Q: QuestionCan this montior be used with more than 1 camera? I know it comes with 1 camera, but if I were to buy a second one, can I use it with it also. Thank you

Q: QuestionMy Vtech VM5251 baby monitor suddenly stopped linking to the baby unit. I have tried taking out the battery and unplugging the system but it still does not work. I bought this approximately 7 months ago and I dont use it a lot so it should still be workin

Q: QuestionThe temperature no long displays on the screen? It was working yesterday, but tonight I turned it on and now it’s not displaying it? Is there a format to turn the temperature display on and off??

Q: QuestionHave ”RFMID IS NOT EXIST. 00” displayed on parent unit. Have done several battery removals with power disconnected and cameras unplugged. No help, any ideas?

Q: QuestionWhy is my baby monitor screen flashing on and off?

Q: QuestionWhat does it mean: RFMID is not exist

QuestionCan the V-Tech 5251 use multiple cameras?

QuestionDoes this monitor need Wi-fi to work or does it have it's own connection?

QuestionCan I buy an additional camera that will sync with my current vtech vm5262? If so, please direct me to the exact camera that will sync.

QuestionCan you purchase additional cameras for the vm 5251, it has slots for up to 4 cameras but I can't find additional single cameras for purchase.

QuestionIf the vm5251 is a non-expandable monitor, why are there additional camera slots available in the settings menu? Why are the split screen and patrol buttons also if it is a non-expandable platform??

QuestionWe have two sets of the vm5251-2 vtech baby monitors, well one of the parent units just stopped working, is there a way I can link both cameras to the one parent unit that’s left? I’ve seen both yes/no answers so I’m very confused as to if it’s possible..

Questiononly view is black and white no color

QuestionHello, we lost the parent base and bought a new one. Can we pair the old camera?

QuestionCan this montior be used with more than 1 camera? I know it comes with 1 camera, but if I were to buy a second one, can I use it with it also. Thank you

QuestionMy Vtech VM5251 baby monitor suddenly stopped linking to the baby unit. I have tried taking out the battery and unplugging the system but it still does not work. I bought this approximately 7 months ago and I dont use it a lot so it should still be workin

QuestionThe temperature no long displays on the screen? It was working yesterday, but tonight I turned it on and now it’s not displaying it? Is there a format to turn the temperature display on and off??

QuestionHave ”RFMID IS NOT EXIST. 00” displayed on parent unit. Have done several battery removals with power disconnected and cameras unplugged. No help, any ideas?

QuestionWhy is my baby monitor screen flashing on and off?

QuestionWhat does it mean: RFMID is not exist