Questions & Answers

Name: VTech - Video Baby Monitor with Wi-Fi camera and 5" Screen - White
Brand: VTech
SKU: 6348550
Price: 54.99 USD
Rating: 4.2 (337 reviews)

VTech - Video Baby Monitor with Wi-Fi camera and 5" Screen - White

Model:: RM5752; |
SKU:: 6348550

User rating, 4.2 out of 5 stars with 337 reviews.

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QuestionDo i have to pay a fee or monthly payment in order to be able to see my through wifi
Asked 4 years ago by Deshire93.
- Answer BabyMonitoring - No, there is no monthly fee for using the Baby monitor. You just need to download the app on your cell phone and connect the VTech RM5752 to WiFi. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionCan I connect the v-tech vm350 directly to my iPhone 6s, without a parent monitor?
Asked 4 years ago by Dally.
- Answer Dally - The VTech VM350 does not have the capability to connect to Wi-Fi. However, the RM5752 has the feature you are looking for. You may also check the model VC931. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionWhere is this product made?
Asked 4 years ago by Emj.
- Answer Emj - The VTech RM5752 is manufactured in China. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionAfter owning my monitor for over a year it is now constantly reconnecting to the camera. Why??
Asked 4 years ago by Babs.
- Answer Babs - We are sorry to hear that you are having an issue with the VTech RM5752. Like many electronic devices, a reset may resolve the issue. Disconnect the power to the baby unit and parent unit. Remove the batteries from the parent unit. Wait for 15 seconds. Reconnect and test. If the same issue persists, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: RM5752. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionI received off my registry as a gift. I have tried to connect it 8-10 times now and my monitor will not connect to my camera. I’ve followed all the steps. Can someone give some advice?
Asked 4 years ago by Paige.
- Answer Paige - We are sorry to hear that the VTech RM5752 does not work as expected. Try to move the baby unit near the parent unit (not less than 3 feet away). Move the unit away from electronic devices that can cause interference. You may also reset the system by disconnecting the power and battery. Wait for 1 minute before you reconnect the power and battery then test it again. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
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QuestionHow can I get a replacement charger cord for RM5752? Also, I have only used the monitor for less then a year and it constantly has to be on the charger or it dies. Why does this happen???
Asked 4 years ago by HiiiC.
- Answer Hi - We are sorry to hear that you are having an issue with the VTech RM5752. Due to the nature of you concern, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: RM5752. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionWill this model work like a regular monitor without WiFi
Asked 4 years ago by Mama3.
- Answer Mama3 - Yes, you can use the VTech RM5752 without connecting to Wi-Fi. If in case you want to remotely access your baby monitor away from home, then you need to download the app and connect the unit to Wi-Fi. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
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QuestionIs there a crib attachment that goes with this model?
Asked 4 years ago by Nicole.
- Answer Nicole - The VTech RM5752 does not come with a crib attachment. We recommend that you place the baby unit more than 3 feet (1 meter) away from your baby. If you have other inquiries, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: RM5752. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
QuestionIs the Vtech RM 5752 compatable with the iphone 6 plus for remote monitoring? I am having trouble trying to connect.
Asked 4 years ago by Tom.
- Answer Tom - We are sorry to hear that you are having an issue with the VTech RM5752. The baby monitor is compatible with iOS and Android devices. Please make sure you update to the latest firmware. If issue still persists, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: RM5752. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
QuestionWhen I try open either the sound detection settings or motion detection on MyVtech 1080 app it’s keeps saying time out . Why ?
Asked 4 years ago by Jenn.
- Answer Jenn - We are sorry to hear that your MyVtech 100 app is not working as it should. Try to uninstall and reinstall the app then test the sound detection feature again. If you are still having issues with the app, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
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QuestionAre u able to move the camera around rom the monitor
Asked 4 years ago by Anonymous.
- Answer Hi - The baby unit of the VTech RM5752 cannot be moved using the parent unit. You may want to check the model VTech RM5764HD, which does have a 360 degrees pan and tilt feature. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
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QuestionDoes the camera have to be plugged in or is it wireless?
Asked 4 years ago by Vita.
- Answer Vita - Yes, the camera of VTech RM5752 can only be connected into a power outlet to operate. Thank you! -VTech Support
  Answered 4 years ago by VTech_Support
  Answer this question
QuestionWill I still be able to use this device if I don't have wifi at home? I want to take it with me traveling and not everywhere I go has wifi.
Asked 4 years ago by BROTHEROXYGEN.
- Answer Hi - The VTech RM5752 can still be used even without WiFi connection. To continue monitoring using the parent unit, the baby unit has to be within range. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
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QuestionMy monitor is not on. It turns on and off all the time. How to make him stay connected all the time?
Asked 4 years ago by Camis.
- Answer Camis - We are sorry to hear that the VTech RM5752 does not work as supposed to. Make sure that the AC adapter is plugged in securely to ensure proper charging. You can also reset the parent unit by removing the battery. Wait for 1 minute then reconnect the battery and test again. If you are still having issues with the unit, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
  Answer this question
Questiondoes the baby monitor have audio that i could hear on my cell using the application?
Asked 4 years ago by juan.
- Answer Yes it does
  Answered 4 years ago by LaClausss
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QuestionDoes this save the footage?
Asked 4 years ago by Mommybee.
- Answer only if you save it manually to your phone storage
  Answered 4 years ago by acemotorbike
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QuestionDoes this give a sound alert when the battery is low? How do you turn wifi on and off?
Asked 4 years ago by Breanna2045.
- Answer Hi - Yes, the parent unit of the VTech RM5752 has a low battery alert feature. You can also choose not to use the Wi-Fi feature of the unit and just use the parent unit to monitor the camera. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
  Answer this question
QuestionCan you put it in a wall mont? I am looking for one to attach to a wall. If not can you suggest one for the wall!! I would like something that is not to big and bulky!
Asked 4 years ago by Margaret.
- Answer you can wall mount the same stand that comes with
  Answered 4 years ago by acemotorbike
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QuestionHi! I would like to know what is the weight of baby monitor V Tech, including package? I intend to send to other country and I need to estimate the freight.
Asked 4 years ago by Edine.
- Answer is around 2 pounds
  Answered 4 years ago by Edimir
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QuestionIs there a manufacturer warranty through vtech?
Asked 4 years ago by Ashgnorski719.
- Answer Hi - Yes, the VTech RM5752 comes with a one year limited manufacturer's warranty that will start from the date of purchase. Thank you, -VTech Support
  Answered 4 years ago by VTech_Support
  Answer this question

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Questions & Answers

VTech - Video Baby Monitor with Wi-Fi camera and 5" Screen - White

Q: QuestionDo i have to pay a fee or monthly payment in order to be able to see my through wifi

Q: QuestionCan I connect the v-tech vm350 directly to my iPhone 6s, without a parent monitor?

Q: QuestionWhere is this product made?

Q: QuestionAfter owning my monitor for over a year it is now constantly reconnecting to the camera. Why??

Q: QuestionI received off my registry as a gift. I have tried to connect it 8-10 times now and my monitor will not connect to my camera. I’ve followed all the steps. Can someone give some advice?

Q: QuestionHow can I get a replacement charger cord for RM5752? Also, I have only used the monitor for less then a year and it constantly has to be on the charger or it dies. Why does this happen???

Q: QuestionWill this model work like a regular monitor without WiFi

Q: QuestionIs there a crib attachment that goes with this model?

Q: QuestionIs the Vtech RM 5752 compatable with the iphone 6 plus for remote monitoring? I am having trouble trying to connect.

Q: QuestionWhen I try open either the sound detection settings or motion detection on MyVtech 1080 app it’s keeps saying time out . Why ?

Q: QuestionAre u able to move the camera around rom the monitor

Q: QuestionDoes the camera have to be plugged in or is it wireless?

Q: QuestionWill I still be able to use this device if I don't have wifi at home? I want to take it with me traveling and not everywhere I go has wifi.

Q: QuestionMy monitor is not on. It turns on and off all the time. How to make him stay connected all the time?

Q: Questiondoes the baby monitor have audio that i could hear on my cell using the application?

Q: QuestionDoes this save the footage?

Q: QuestionDoes this give a sound alert when the battery is low? How do you turn wifi on and off?

Q: QuestionCan you put it in a wall mont? I am looking for one to attach to a wall. If not can you suggest one for the wall!! I would like something that is not to big and bulky!

Q: QuestionHi! I would like to know what is the weight of baby monitor V Tech, including package? I intend to send to other country and I need to estimate the freight.

Q: QuestionIs there a manufacturer warranty through vtech?

QuestionDo i have to pay a fee or monthly payment in order to be able to see my through wifi

QuestionCan I connect the v-tech vm350 directly to my iPhone 6s, without a parent monitor?

QuestionWhere is this product made?

QuestionAfter owning my monitor for over a year it is now constantly reconnecting to the camera. Why??

QuestionI received off my registry as a gift. I have tried to connect it 8-10 times now and my monitor will not connect to my camera. I’ve followed all the steps. Can someone give some advice?

QuestionHow can I get a replacement charger cord for RM5752? Also, I have only used the monitor for less then a year and it constantly has to be on the charger or it dies. Why does this happen???

QuestionWill this model work like a regular monitor without WiFi

QuestionIs there a crib attachment that goes with this model?

QuestionIs the Vtech RM 5752 compatable with the iphone 6 plus for remote monitoring? I am having trouble trying to connect.

QuestionWhen I try open either the sound detection settings or motion detection on MyVtech 1080 app it’s keeps saying time out . Why ?

QuestionAre u able to move the camera around rom the monitor

QuestionDoes the camera have to be plugged in or is it wireless?

QuestionWill I still be able to use this device if I don't have wifi at home? I want to take it with me traveling and not everywhere I go has wifi.

QuestionMy monitor is not on. It turns on and off all the time. How to make him stay connected all the time?

Questiondoes the baby monitor have audio that i could hear on my cell using the application?

QuestionDoes this save the footage?

QuestionDoes this give a sound alert when the battery is low? How do you turn wifi on and off?

QuestionCan you put it in a wall mont? I am looking for one to attach to a wall. If not can you suggest one for the wall!! I would like something that is not to big and bulky!

QuestionHi! I would like to know what is the weight of baby monitor V Tech, including package? I intend to send to other country and I need to estimate the freight.

QuestionIs there a manufacturer warranty through vtech?