Questions & Answers

Q: QuestionDoes this Wasserstein solar panel eliminate the need to remove the camera for charging?

• A:Answer Yes, with the solar panel, there's no need to take the camera down for charging as it keeps the camera powered.

Q: QuestionHow can I ensure maximum sunlight exposure for the solar panel?

• A:Answer The 360-degree rotatable mount allows adjustment for optimal sunlight exposure.

Q: QuestionDoes the solar panel offer continuous power?

• A:Answer Yes, it provides non-stop solar power, ensuring zero downtime.

Q: QuestionWhat is included in the Wasserstein solar panel box for installation?

• A:Answer The Wasserstein solar panel box includes the toolkit, a 13 ft (4m) cable, and easy-to-follow instructions.

Q: QuestionIs this Wasserstein solar panel compatible with Google Nest Devices?

• A:Answer Yes, it's Made for Google, designed by a leading Google accessory partner and certified for 100% compatibility.

Q: QuestionHow efficient is the solar panel in charging the Nest Cam?

• A:Answer The Wasserstein solar panel, made with high-efficiency solar cells, can charge your Nest Cam quickly with just a few hours of sunlight.

Q: QuestionHow do I install the solar panel?

• A:Answer The installation is hassle-free. The included toolkit and instructions make it easy.

Q: QuestionWill using the solar panel allow live view on the camera like it is plugged in using a power cable or will this only keep the battery charged?

Asked 2 years ago by Stev.

• A:Answer Because the panel charges the battery, live feed works great. The panel allows for full functionality of the camera. We’ve only had our solar panel for a short while but haven’t experienced any issues.

  Answered 2 years ago by StephanieVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI'm a little confused on the difference between this one and another product listing that's $79 by the same company. They look like the same exact product. The model number of the other is NestOut2PremSolarWhtUSA

Asked 1 month ago by Cj.

• A:Answer They are essentially the same product and the only difference is the name or listing, then the $79 version might just be a more premium-sounding name or a slight marketing upgrade. It could be that they rebranded or revised the product with minimal changes, which is pretty common in tech and accessories.

  Answered 1 month ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much sunlight is needed to keep the Nest camera charged? I have a spot where it gets sun MOST of the day, with some occasional shade from trees. Has there been any testing or feedback for 12 hours in that situation?

Asked 7 months ago by Lendell.

• A:Answer Hi, my camera is working with shade from trees and the overhang with less than 8 hours of sunlight per day. Only issue is the cold

  Answered 5 months ago by DaveTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI purchased this on Amazon. And when I received it, it did not come with a base to mount it. I also saw that someone else had the same issue. I then Returned it because no one got back to me on how to get the base? How are we supposed to mount it?

Asked 11 months ago by Audrey.

• A:Answer Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  Answered 10 months ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the solar panel charge both cameras or just one?

Asked 11 months ago by Pete.

• A:Answer just one. I have a panel for each camera I have

  Answered 9 months ago by JimwVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill the solar panel also work with the nest doorbell Wi-Fi battery powered one?

Asked 1 year ago by Anonymous.

• A:Answer This is only for the Google Nest Cam (Battery).

  Answered 1 year ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, can I get a few more screws for your solar panel installation. I ruined the heads of the screws while trying to unscrew them because of wrong drill bit size.

Asked 1 year ago by SolarPurchase.

• A:Answer Go to the hardware store, it is easier

  Answered 9 months ago by JimwVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the cord that connects the solar panel to the camera?

Asked 2 years ago by Jake.

• A:Answer Around 13 feet.

  Answered 2 years ago by Shawnz28Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have the Total Tech Best buy Membership. I plan to purchase 2 Google Nest Cams battery from BestBuy as it comes with TotalTech free installation. Will TotalTech install solar-panels along with the cams if purchased all at the same time from BestBuy?

Asked 2 years ago by Maximus.

• A:Answer Hello, For membership inquiries, we suggest that you reach out to bestbuy if the installation will be covered by TotalTech. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

  Answered 2 years ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with Google nest cam model number G3AL9?

Asked 2 years ago by Moose.

• A:Answer Hello, This solar panel is compatible with Google Nest Cam battery version. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

  Answered 2 years ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there a universal Solar charger that works with WYZE cameras

Asked 2 years ago by Bill.

• A:Answer We do have a solar panel for Wyze cam outdoor. We hope you find this information helpful. As always, if you have any questions, feel free to contact our customer service team and we will be happy to assist you!

  Answered 2 years ago by Wasserstein Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill Nest Cam (battery) provide 24/7 recording, if this soloar panel is connected?

Asked 2 years ago by zak222.

• A:Answer It can't record24/7 video history unless it is connected to a power line. 24/7 recording does not work with the solar panel. It must be plugged into a constant power source like an outlet or PoE.

  Answered 2 years ago by Wasserstein Team

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you carry the 3.5w and can you give me the link for it? I can not find it on your site

Asked 2 years ago by none.

• A:Answer Hello, You can check for the Premium Solar Panel for Google Nest Cam (Battery) for the 3.5W solar panel. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team

  Answered 2 years ago by Wasserstein Team

  Helpful (0)Unhelpful (2)ReportAnswer this question