Father’s DaySuper tech for super dadsShop Gift Ideas

Skip to content
Main Content

Questions & Answers

Your price for this item is $499.99
Page Showing 1-12 of 12 questions
  • QuestionCan it be hooked to a shower? Will it have enough pressure?

    Asked by bluebird.

    • Answer I've worked in and managed a water purification retail storefront and i can personally tell you with absolute confidence, no, this is not the sort of filtration you would want or need to shower with. Get a whole house water softener and a small filter for the showerhead that you install to the spout then the shower head to the filter. If you want to pay $10 dollars a shower you can use this but you need a separate tank to hold around 20 to 50 gallons to shower with if thats what you really want...These R/O filters are not rated for that kind of water purity use case....a gallon a day per person to drink is what they are designed for.

      Answered by Thereisnographicscard

  • QuestionWhere is the installation menu?

    Asked by Anonymous.

  • QuestionCan this simultaneously be hooked up to my refrigerator’s ice maker?

    Asked by WaterLover.

    • Answer Hi, Thank you for contacting us.   Please note that it is not recommended to connect the RO system to refrigerator. If you do need to connect like that, please feel free to contact us for detailed guidance. Please send email to :[email protected] If you have any other questions, please feel free to contact us. Enjoy the rest of your day! Kind Regards Mia Lauren  Customer Service Rep

      Answered by Waterdrop

  • QuestionWill this remove arsenic?

    Asked by Colette.

    • Answer Hi, Thank you for contacting us.   Yes, our RO system can reduce arsenic. If you have any other questions, please feel free to contact us. Enjoy the rest of your day! Kind Regards Mia Lauren  Customer Service Rep

      Answered by Waterdrop

  • QuestionWill this come with the faucet spigot ?

    Asked by Famof5.

    • Answer Hi, Thank you for contacting us.   Yes, the faucet spigot will come with the new unit. Please rest assured that all the new filters and new accessories will come with the new unit. If you have any other questions, please feel free to contact us. Enjoy the rest of your day! Kind Regards Mia Lauren  Customer Service Rep

      Answered by Waterdrop

  • QuestionWill Best Buy Install this product?

    Asked by Akar.

    • Answer Hi, Thanks for your interest in our RO unit product. No, please note that we don't have installation service in the US. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 Kind Regards Mia Lauren  Customer Service Rep

      Answered by Waterdrop

  • QuestionThe light of middle filter becomes yellow, does it mean I need replace with a new one? it's even less than 3 months with regular cooking/drinking only.

    Asked by Lorby.

    • Answer Hi, Thanks for your interest in our RO product. Yes, it means the filter needs to be replaced already. In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you. Email: [email protected] TEL: 1-888-352-3558 If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. Please rest assured that we will provide you with satisfactory after-sale service timely. Kind Regards Mia Lauren  Customer Service Rep

      Answered by Waterdrop

  • QuestionWill it remove sulphur?

    Asked by Cliff.

    • Answer I'm not sure about sulphur, but I know for fact the water quality is amzing. Have special tool to check water quality, it's stays beyond 10, what is consider very good.

      Answered by Igor

  • QuestionCan this process sea water?

    Asked by Dave.

    • Answer The reverse osmosis process can be used to desalinate seawater, but this system is not intended for that application. Consider a multistage distillation process instead.

      Answered by FreeTruth

  • QuestionHow does the Waterdrop - 400GPD G3 Reverse Osmosis Water Filter work? Why no UV light? Are replacement filters available?

    Asked by Picky.

    • Answer It works by reverse osmosis, hence the product name. In fact, the system uses there separate filters: an activated carbon filter, a pre-sediment and carbon block filter, and of course a reverse osmosis membrane filter.

      Answered by FreeTruth

  • QuestionWhat does a new filter cost and how often must filter be changed?

    Asked by Engineer.

    • Answer upper filter - every 6 month middle filter - every 1 year bottom filter - every 2 years

      Answered by Igor