A:AnswerThe Whitening Tablets are designed to fit in a special chamber in the Whitening Water Flosser handle. Using them with other products would likely not produce the results desired.
A:AnswerHello -The SF-03 model includes one compact flossing brush head. The SF-04 model comes with one compact flossing brush head and one full-size flossing brush head. For more information, please feel free to contact us at 1-800-525-2774 or by email at [email protected].
A:AnswerI use hot water and that seems to solve my problem. I do find this new Brush/Flosser design to be very inferior to the older style, the Water-Pic design. I kept my old one and use it now rather than the new one. So disappointed in this new style. For a small mouth, the Water Pic is much more effective. After brushing/flossing with the "Infusion" I used my old Water Pic and still found food particles that had not been flushed out with the Water Pic Infusion. When I can afford it, I will purchase the design with both a Pic and a flosser brush.
A:AnswerThe Sonic-Fusion does not contain a battery in the water flosser portion. To use the flossing portion it will need to be plugged into an active electrical outlet. However, it is global voltage and can be used with 220v.
A:AnswerHello - We suggest taking out the reservoir and cleaning it weekly. If you prefer, you can use a small bottle brush. Additionally, run vinegar through the unit monthly. For more details, visit our cleaning blog: https://www.waterpik.com/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
A:AnswerI am very disappointed with the life of this unit also, I also have to purchase a third unit because the flossing function goes first and not the toothbrush just quit. Is this normal??
A:AnswerJust re-lift and reset the toothbrush on the docking part and it will charge. If it isn’t charging it’s because it’s charged. Or if the light doesn’t turn on, it’s charged already.
A:AnswerHello Margarita - This product is perfect for anyone with braces, implants, crowns, bridges, or periodontal pockets. Using Sonic-Fusion is a great way to protect the investment you have made in your dental work.