Questions & Answers

Q: QuestionCan this external storage be connected to the router so that it can be used by all devices in the network?

Asked 6 years ago by Sunny.

• A:Answer Yes It Can. Just Make Sure That It Shared Under The Computer That You Are Sharing On Your Network. At That Point You Can Browse To The Drive Under Windows Explorer By Using Your Network Option Area.

  Answered 6 years ago by WDUserVerified Purchase

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Q: QuestionDoes it work with ps4?

Asked 6 years ago by Homeyman.

• A:Answer It does work perfectly but you have to plug it in directly. Otherwise it won’t read it.

  Answered 6 years ago by Happy33Verified Purchase

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Q: QuestionWill it work with the newest OS: High Sierra?

Asked 7 years ago by alisaunt.

• A:Answer Yes. Mine works fine. It should be reformatted for best performance (use AFS).

  Answered 7 years ago by RickVerified Purchase

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Q: QuestionHi, can this drive be configured as RAID-1?

Asked 6 years ago by KennyChevy.

• A:Answer RAID requires multiple drives. There is only one drive in this product.

  Answered 6 years ago by jmvitnerVerified Purchase

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Q: QuestionIs it usable for backing up my iMac?

Asked 8 years ago by CarG.

• A:Answer Yes, you can use with Apple OS X 10.9 Mavericks, Apple OS X 10.10 Yosemite.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this uses USB to power it on or does it have ac adapter?

Asked 8 years ago by zeebuzzy.

• A:Answer The power source is an AC adapter.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan this be connected directly to Xbox one S for external storage? Our one xbox one s has the xbox external although its only 2tb. I'm interested in something much larger for the other.

Asked 5 years ago by XboxMommy225.

Q: QuestionIs this compatible with Mac Mohave 10.14

Asked 6 years ago by Mike.

• A:Answer Works fine for me with MacOS Mohave.

  Answered 6 years ago by jmvitnerVerified Purchase

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Q: QuestionCan I bring this through airport security?? with the box or should I just bring it without the box?

Asked 6 years ago by Fatz.

• A:Answer By box I assume you mean the box the product came in. That is not necessary. Taking this through security would be no different than taking a laptop with a HD (or even an SSD) through security.

  Answered 6 years ago by jmvitner

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Q: QuestionWhat size tip does the AC adapter have? and is it 12 V by 2A?

Asked 6 years ago by kbecks.

Q: QuestionCan this HD be used with RHEL 7.4

Asked 6 years ago by LinuxUser.

Q: QuestionWhat is the rpm value of this unit ?

Asked 7 years ago by dazz.

• A:Answer I cannot say for 100% certainty but everything I have read says it is 5400rpm.

  Answered 7 years ago by jmvitnerVerified Purchase

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Q: QuestionI need power supply 220 v. Is it real???

Asked 7 years ago by Lubomyr.

• A:Answer This unit comes with a multi voltage (100-240v) AC adapter.

  Answered 7 years ago by CommunityAnswer

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Q: Questioncan i have more than i external drives and when 1 is full will the 2nd automatically backup

Asked 7 years ago by larry.

• A:Answer You Can Definitely Have More Than One (1) External HD' Depending On How Many USB Ports U Have On Your PC. You Can Also Ad A USB Hub To One Of Your USB Ports To Add More USB Ports. As Far As Auto BackUp To Another Portable. You Will Have To Have A BackUp Program That Supports "Mirroring", Which Would Automatically RollOver To Another Drive Should One Of Your Portables Become Full. Hope This Helps.

  Answered 6 years ago by WDUserVerified Purchase

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Q: QuestionWill this work with Windows 10?

Asked 7 years ago by Lms.

• A:Answer Most definitely. Currently have this model connected on several different computer.

  Answered 7 years ago by JElliottVerified Purchase

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Q: QuestionIs the wifi wirelesd

Asked 7 years ago by Bob.

• A:Answer No

  Answered 6 years ago by jmvitnerVerified Purchase

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Q: Questioncan't open my WD MY BOOK EX HARDRIVE TRIED THE CORD ON ANOTHER WD THAT DID NOT WORK EITHER HOW DO I PURCHASE ANOTHER PLUG IN CORD?

Asked 7 years ago by kay.

Q: QuestionDoes this have WD Discovery?

Asked 7 years ago by Jen.

• A:Answer This unit comes with WD Backup™, WD Security™ and WD Drive Utilities™ software.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this portable like the 4TB version? I can take this with me and use with my laptop, correct?

Asked 7 years ago by Jen.

• A:Answer Yes it is portable but it does require a separate AC power cord. you won;t be able to run this solely off your PC.

  Answered 7 years ago by BrinkVerified Purchase

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Q: QuestionWill this external hard drive work with my 500gb Ps4

Asked 7 years ago by Bryan43.

• A:Answer Yes this storage device will work with a PS4.

  Answered 7 years ago by BeejayVerified Purchase

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