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I was caught by surprise i had to install wd app before being able to use the hard drive.. The installation seemed stuck at18% for about 10mins now.. Forcing people to downliad app before using the device is really unethical especially the device is and box is similar to the previous ones i bought which could be used just by plug in.. I hope the ceo and the team who did this is sacked for this.... Its jyst unethical and not customer orientated.. Users should be given a choice for wanting to use the app or not..
Sorry, there was a problem. Please try again later.Took me about 15 min on an older system, so a cup of tea or less. However, transferring/backing up your data may take quite a bit longer.
Sorry, there was a problem. Please try again later.Hi Jean, Please be informed that the WD My Passport Portable drive comes pre installed with WD Backup software. The installation time may depend on your computer's efficiency. For more info about the WD Backup Software, refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information.
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