Questions & Answers

Q: Questionthis microwave is set up with a recirculating vent. where does it vent out? front ,rear , or side?

Asked 7 years ago by mike.

• A:Answer The vent is on the top rear as with most over the range microwaves. You can vent it traditionally (ie to an outside vent) or recirculate it, which means just that--the air recirculates as opposed to being vented outside. There is an air filter used for this that comes with the unit. I have done it both ways, depending on the house. In my opinion it's always better to vent outside but sometimes there may not be an existing outside vent to attach to so unless you want to make one by cutting a hole through an outside wall, you would simply use the recirculating option. Hope that helps!

  Answered 7 years ago by MacComputerUserVerified Purchase

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Q: QuestionAre mounting plates the same on all Whirlpool over counter microwaves the same. Replacing MH1140XMB-4 with WMH31017HZ. Curious if I can use same bracket? Thanks

Asked 7 years ago by Bob.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I was able to use the the same mounting rack from a very similar Whirlpool I had professionally installed 9 years earlier. Some plastic piece on the door latch actuator broke on the old whirlpool microwave that I used several times a day. Although this could be a cheap fix "if" one properly takes apart and puts back together, I decided to just buy a new microwave. I was lucky and the mounting plate was exactly the same. My wife and I were able to just slip the new microwave in and tighten down the bolts.

  Answered 7 years ago by Chuck

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Q: QuestionDoes this unit vent to the outside?

Asked 7 years ago by bookmom.

• A:Answer yes, you just have to flip the fan when you get it to point the fan either out of the back or out of the top, depressing on if you have venting going out a back wall, or up to the roof. otherwise, if you don't flip the fan, it will recirculate the air.

  Answered 7 years ago by Anonymous

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Q: QuestionWhat's the difference between Whirlpool OTR microwave WMH31017HS and WMH31017HZ?

Asked 6 years ago by KenPatty.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello KenPatty, the only difference between the two is the exterior finish. The WMH31017HS is a stainless steel and the WMH31017HZ is a fingerprint-resistant stainless steel.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this item come with a mounting kit, or is that sold separately? I did not see it listed in the items specifics.

Asked 7 years ago by Jerri.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Jerri, the Mounting Kit is supplied with your Microwave. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: Questionwhere is the wire/plug located? back or top of the microwave?

Asked 5 years ago by p.

• A:Answer The plug is on top towards the right side

  Answered 5 years ago by FishVerified Purchase

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Q: QuestionCan this microwave be used over a gas stove or does it not matter?

Asked 6 years ago by Islandgrl0609.

• A:Answer Yes, this product is suitable for use above electric or gas cooking products up to and including 36" (91.4 cm) wide.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow long is the power cord

Asked 6 years ago by Billman.

• A:Answer Billman, the power cord is going to be about 4ft in length.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionPlease advise as to steps in installation.

Asked 6 years ago by Anonymous.

• A:Answer Hello! We are providing a link to the Installation Instructions. This will advise the proper instructions for installation on this model. https://bit.ly/2Ec0sW0

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this have zero clearance door?

Asked 4 years ago by Ollie.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer No, it definitely does not.

  Answered 4 years ago by SpeedsterVerified Purchase

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Q: QuestionJust installed this and have not used an over the range vent before. I was boiling a pot of water and the fan goes on automatically and I can't turn it off. It stays on way too long and it is loud. Is there no way to control the fan myself?

Asked 5 years ago by Fancrazy.

• A:Answer Hello Fancrazy! The fan will come on automatically if the unit gets to hot. This is to keep the controls cool. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan the beeps and tones be silenced?

Asked 6 years ago by Hallielaura.

• A:Answer Hallielaura, per the Use and Care Guide of this Microwave, programming tones may be turned off, or all tones (including end-of-function signals) may be turned off. To turn off programming tones, touch and hold number keypad “1” for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on programming tones. To turn off all tones, touch and hold number keypad “2” for about 3 seconds, until a confirmation tone sounds. Repeat to turn back on all tones. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs there an interior light in the mircrowave that comes on when the door is open?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Yes, there is an interior light.

  Answered 4 years ago by SonnyParker1

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Q: QuestionI need operational info for this model...when I pick cook time what do I hit to start & stop? There is no User Guide available for this model?

Asked 6 years ago by DeeLyas.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer In the neck to the last row on the control panel is an arrow pointing to the right that is your start and 2 over is your stop

  Answered 6 years ago by 1DelbertVerified Purchase

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Q: QuestionDoes this microwave have to be vented outside?

Asked 6 years ago by Lspicer.

• A:Answer No,it doesn't have too be vented outside.

  Answered 6 years ago by JonesVerified Purchase

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Q: QuestionIs there a cover over the fan on the front top of the microwave? Mine was installed and after I left I noticed the exposed part at the top is open where the fan exhausts. It has a large opening that I am afraid small items will fall into.

Asked 3 years ago by Peggie.

• A:Answer Hello Peggie, no, there is no cover of the vent fan. We do apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan you run the microwave and the timer at the same time?

Asked 4 years ago by Tamara.

• A:Answer Yes

  Answered 4 years ago by amamar5Verified Purchase

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Q: QuestionDoes this need to be wired or is it plug ready?

Asked 6 years ago by Electric.

• A:Answer Hello Electric! This would be a plug unit. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionis the interior light on while the microwave is running or just when you open the door

Asked 3 years ago by Krisrn.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Yes, the interior light is on while running.

  Answered 3 years ago by JRunVerified Purchase

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Q: QuestionI want to replace model MH6150XHQ-1, serial # FGL3574917. Will your model WMH31017HW fit the same space over the oven?

Asked 3 years ago by Dorothy.

• A:Answer Hello Dorothy! WMH31017HW dimensions are Depth 15 9/16", Height 17 1/8", and Width 29 15/16". The dimensions for MH6150XHQ are 29 7/8" width, 13 7/8" depth, and 16" height. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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