Questions & Answers

Name: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black
Brand: Whirlpool
SKU: 8982038
Price: 759.99 USD
Availability: InStock
Rating: 4.4 (3443 reviews)

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black

Model:: WRT311FZDB; |
SKU:: 8982038

User rating, 4.4 out of 5 stars with 3443 reviews.

Highly rated by customers for:

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QuestionI've had two white refrigerators which both rusted after a year or two. What is that about? How can I be sure it won't happen again? BTW I don't use bleach on it.
Asked 2 years ago by rusty.
- Answer I’ve had this white refrigerator for about 20 years and it shows no signs of rusting. I cleaned it with Dawn dishwashing soap.
  Answered 2 years ago by JimW
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QuestionPrice?
Asked 2 years ago by Roger.
- Answer I found it on sale and saved about $200.00 and I’m completely satisfied with it.
  Answered 2 years ago by JimW
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Questionwhat does standard installation and haul away mean..........is there a charge for these?
Asked 2 years ago by kat.
- Answer My understanding standard installation was set-up. Included opening door preference, insert trays, delivered to 2nd story residence all for free. There was a haul away charge. Be advised my old refrigerator had a water hook-up for ice maker that new purchase didn't. Delivery guys won't touch water shut off or disconnect. So word to wise, verify installation if ice maker is needed.
  Answered 2 years ago by Janwawa
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QuestionDoes free delivery include taking away existing refrigerator?
Asked 2 years ago by clopsy76.
- Answer Hello clopsy76! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
  Answered 2 years ago by WhirlpoolTeam
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QuestionWill you haul away the old refrigerator?
Asked 2 years ago by Anonymous.
- Answer I am a Total Tech Member. The old refrigerator was hauled off free!
  Answered 2 years ago by Happyeerouser
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Questionwill this refrigerator work as just a drink refrigerator for canned and bottled pop and water? Model WRT311FZDW
Asked 2 years ago by MiMi.
- Answer sure. It will hold a good quantity.
  Answered 2 years ago by SusanfromStLouis
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QuestionThe hinge on the freezer is not secure . is the door suppose to move up and down on the hing ?
Asked 2 years ago by PMC.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
- Answer mine doesn't do that.
  Answered 2 years ago by SusanfromStLouis
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QuestionPer other questions re: are all the whirlpool top freezers still being made in mexico as of 2022?
Asked 2 years ago by Lynnilou.
- Answer Mine was made in Mexico.
  Answered 2 years ago by JimW
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QuestionWhy doesn’t the freezer have light ?
Asked 2 years ago by Fridge.
- Answer It does
  Answered 2 years ago by Happyeerouser
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QuestionIs there an ice maker that goes with this refrigerator? If so can they be bought and installed at the same time?
Asked 2 years ago by Roger.
- Answer No
  Answered 2 years ago by Whirpoolfridge
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QuestionWhat are the dimensions inside the freezer of the Whirlpool-20.5 Cu. Ft Top-Freezer Fridge?
Asked 3 years ago by GMCowner.
- Answer I just received this model. The freezer is 27 inches wide by 17 1/2 inches high and 21 inches deep.
  Answered 2 years ago by FiveStar
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QuestionAre shelves glass?
Asked 3 years ago by Unhappy.
- Answer Yes. Shelves are glass and are adjustable.
  Answered 3 years ago by KC323
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QuestionI added “Propane (LP) convertible” to my filter list which returned this refrigerator but I cannot see anything in the full specs to confirm that. Is this refrigerator actually convertible to propane?
Asked 3 years ago by DBA.
- Answer No
  Answered 3 years ago by Southeastbuyer
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QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit
Asked 3 years ago by Nitti.
- Answer We didn't need an ice maker so I didn't purchase one for it!
  Answered 2 years ago by Snowball777
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QuestionDOES THE DELI/DARIY DRAWER MOVE TO LFET SIDE? SEEMS ITEMS ON THE DOOR WOULD BLOCK OPENING THE DRAWER
Asked 3 years ago by BEC.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
- Answer You can move deli drawer to left or right
  Answered 3 years ago by Fridge
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QuestionDo you have an ETA on when the ice maker (W11517113) for this fridge will be available?
Asked 3 years ago by Anonymous.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
- Answer I'm not sure when BestBuy will have it, but I ordered the fridge without the ice-maker, and ordered the ice-maker from amazon and installed it myself. It was expensive, the correct ice-maker for this fridge was around $120. I ordered the wrong one and had to send it back, to get the right one.
  Answered 3 years ago by Growler42
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QuestionIs this garage compatible? If so what is the temperature range?
Asked 3 years ago by kys.
- Answer Used in home.
  Answered 3 years ago by PleasedCustomer
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QuestionDoes "monochromatic" mean that the refrigerator box is also stainless steel or at least gray?
Asked 3 years ago by Cara.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
- Answer Yes it's stainless steel not finger proof. You have to buy ice maker seperate. It's ok I suppose.
  Answered 3 years ago by Vizion
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QuestionWe bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker! The sticker in the frig says W11517113 is the icemaker. Why so much bad info?
Asked 3 years ago by dangramm.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
- Answer Hello dangramm, we are sorry to hear this. Per this model number, W11517113 is the correct Ice Maker for this model. Thank you for your inquiry on our Whirlpool appliances.
  Answered 3 years ago by WhirlpoolTeam
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QuestionSize
Asked 3 years ago by Anonymous.
- Answer Refrigerator is white.
  Answered 3 years ago by PleasedCustomer
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Questions & Answers

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black

Q: QuestionI've had two white refrigerators which both rusted after a year or two. What is that about? How can I be sure it won't happen again? BTW I don't use bleach on it.

Q: QuestionPrice?

Q: Questionwhat does standard installation and haul away mean..........is there a charge for these?

Q: QuestionDoes free delivery include taking away existing refrigerator?

Q: QuestionWill you haul away the old refrigerator?

Q: Questionwill this refrigerator work as just a drink refrigerator for canned and bottled pop and water? Model WRT311FZDW

Q: QuestionThe hinge on the freezer is not secure . is the door suppose to move up and down on the hing ?

Q: QuestionPer other questions re: are all the whirlpool top freezers still being made in mexico as of 2022?

Q: QuestionWhy doesn’t the freezer have light ?

Q: QuestionIs there an ice maker that goes with this refrigerator? If so can they be bought and installed at the same time?

Q: QuestionWhat are the dimensions inside the freezer of the Whirlpool-20.5 Cu. Ft Top-Freezer Fridge?

Q: QuestionAre shelves glass?

Q: QuestionI added “Propane (LP) convertible” to my filter list which returned this refrigerator but I cannot see anything in the full specs to confirm that. Is this refrigerator actually convertible to propane?

Q: QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit

Q: QuestionDOES THE DELI/DARIY DRAWER MOVE TO LFET SIDE? SEEMS ITEMS ON THE DOOR WOULD BLOCK OPENING THE DRAWER

Q: QuestionDo you have an ETA on when the ice maker (W11517113) for this fridge will be available?

Q: QuestionIs this garage compatible? If so what is the temperature range?

Q: QuestionDoes "monochromatic" mean that the refrigerator box is also stainless steel or at least gray?

Q: QuestionWe bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker! The sticker in the frig says W11517113 is the icemaker. Why so much bad info?

Q: QuestionSize

Best-selling top-freezer refrigerators

QuestionI've had two white refrigerators which both rusted after a year or two. What is that about? How can I be sure it won't happen again? BTW I don't use bleach on it.

QuestionPrice?

Questionwhat does standard installation and haul away mean..........is there a charge for these?

QuestionDoes free delivery include taking away existing refrigerator?

QuestionWill you haul away the old refrigerator?

Questionwill this refrigerator work as just a drink refrigerator for canned and bottled pop and water? Model WRT311FZDW

QuestionThe hinge on the freezer is not secure . is the door suppose to move up and down on the hing ?

QuestionPer other questions re: are all the whirlpool top freezers still being made in mexico as of 2022?

QuestionWhy doesn’t the freezer have light ?

QuestionIs there an ice maker that goes with this refrigerator? If so can they be bought and installed at the same time?

QuestionWhat are the dimensions inside the freezer of the Whirlpool-20.5 Cu. Ft Top-Freezer Fridge?

QuestionAre shelves glass?

QuestionI added “Propane (LP) convertible” to my filter list which returned this refrigerator but I cannot see anything in the full specs to confirm that. Is this refrigerator actually convertible to propane?

QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit

QuestionDOES THE DELI/DARIY DRAWER MOVE TO LFET SIDE? SEEMS ITEMS ON THE DOOR WOULD BLOCK OPENING THE DRAWER

QuestionDo you have an ETA on when the ice maker (W11517113) for this fridge will be available?

QuestionIs this garage compatible? If so what is the temperature range?

QuestionDoes "monochromatic" mean that the refrigerator box is also stainless steel or at least gray?

QuestionWe bought this frig & icemaker ECKMFEZ2, per BB cust svc and what Q & A's say.When BB install team came to install everything, the tech said this is the wrong icemaker! The sticker in the frig says W11517113 is the icemaker. Why so much bad info?

QuestionSize