Questions & Answers

Q: QuestionMy model WRS571CIHZ came with a coiled tubing inside the refrigerator behind the crisper drawer. What is it supposed to be used for?? Do I need to use it to make the water connection for the water and ice dispenser? I already have a water line connected.

Asked 3 years ago by Swenassoc.

• A:Answer That hose was to connect to water line. If you already had one then just save this one in case of a leak.

  Answered 2 years ago by thejudgeVerified Purchase

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Q: QuestionNew whirlpool French Door Refrigerator. I'm installing an air filter at the top rear interior of the fridge. I read somewhere to 'remove the styrofoam' in that area before installing the filter. is this correct and how do you do that?

Asked 3 years ago by Ling.

• A:Answer I have no answer, have only had my unit for 2 weeks.

  Answered 3 years ago by aubvickVerified Purchase

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Q: QuestionDoes this require a bypass plug if I don't want to use a water / ice filter (as I have a whole house filter)

Asked 3 years ago by Nick.

• A:Answer I do NOT know the answer but why bypass? Just leave it alone as the in refrigerator filter should last forever if only receiving pre filtered water.

  Answered 2 years ago by thejudgeVerified Purchase

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Q: QuestionWhat are the exact measurements of the freezer shelves? L and W

Asked 3 years ago by Freezer.

• A:Answer 12x12 and one is 12x11 for some reason.

  Answered 2 years ago by thejudgeVerified Purchase

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Q: Questiondoes this model have a panel kit available? or can I use a kit I have on my Jenn air the same size.Thank You

Asked 3 years ago by HOPEFUL.

• A:Answer Hi HOPEFUL, this particular model is not a "panel ready" model.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI received one bin for the refrigerator that is different from all the others ( it was packaged inside one of the regular bins). It is smaller and shorter than the other bins. What is it for and how do you install it? Thanks

Asked 3 years ago by PKD5.

• A:Answer Hi PKD5, here is the link to the pertinent documents for this Refrigerator. You will want to consult the Owner's Manual or the installation guide for information on how to put in the drawers and shelves. https://bit.ly/3oAtHuc We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this unit have chilled ice water or just filtered water?

Asked 3 years ago by DBHammer.

• A:Answer It's filtered water not too cold but tolerable hope that answers your question

  Answered 3 years ago by TrinaVerified Purchase

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Q: QuestionCan doors be removed to get in house and reassembled by delivery team ?

Asked 3 years ago by viv.

• A:Answer I believe so.

  Answered 3 years ago by MovieNerdVerified Purchase

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Q: QuestionIs there a butter compartment that can be purchased separately for this model (WRS571C1HZ01)?

Asked 3 years ago by ButterCompartment.

• A:Answer Hello ButterCompartment, this model that you are interested in does not have the butter compartment, we do apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI have 1/4 inch vinyl/rubber tubing connecting from water source to current frig/freezer. Will this work satisfactorily on the new one?

Asked 3 years ago by Eddie.

• A:Answer Sure but they provide a new on inside the unit in the crisper section.

  Answered 2 years ago by thejudge

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Q: QuestionI'm purchasing a whirlpool side by side refrigerator and I would like to know if my filters I have on hand will work with it. I have Glacial Pure replacement filter model # GP003 which replaces whirlpool 4396841 4396710 EveryDrop Filter 3 EDR3RXD1

Asked 3 years ago by DBrinkmann.

• A:Answer I have no idea. We just got our new unit and have not had to replace filter yet.

  Answered 3 years ago by CropDoctorVerified Purchase

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Q: Questionare the bins on the refrigerator door adjustable? are they all the same size?

Asked 3 years ago by Birdman.

• A:Answer Birdman, there are 2 adjustable two-liter bins and 3 adjustable gallon bins for this Whirlpool® Refrigerator. Thank you for your interest in our Whirlpool Appliances!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionIf I am not hooking up a water line or using the ice maker, is there anything that has to be turned off on the refrigerator or freezer

Asked 3 years ago by RayV.

• A:Answer Inside the ice maker there is a switch to turn off ice maker.

  Answered 3 years ago by RG101Verified Purchase

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Q: QuestionIs it possible to remove these doors so that they could fit narrow pathways. I want to know if the fridge depth will be under 28in with the doors being removed?

Asked 3 years ago by Xeta6.

• A:Answer Yes, they are easily removed using the included tool. The depth will then be 24”.

  Answered 2 years ago by thejudgeVerified Purchase

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Q: QuestionDo we need to use an air filter with this model? There is a space for it, but it did not come with a filter. There is styrofoam behind where the air filter should go so didn't know if we put a filter in what it would do next to the styrofoam?

Asked 3 years ago by BeachHouse.

• A:Answer Hi BeachHouse, this unit does use a Fresh Flow air filter which is part number W10311524. Here is the link to that product: https://bit.ly/2TFn1xB The styrofoam is to remain in, and you can find the installation instructions for the air filter on page 11 of the Owner's Manual, linked here: https://bit.ly/3t5r3wb Hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this refrigerator have wheels on the bottom for rolling it forward and back for cleaning the floor underneath?

Asked 3 years ago by ChloeCat.

• A:Answer Hi ChloeCat, this unit does have wheels. You can find that information on page 21 of the Owner's Manual, linked here: https://bit.ly/3t5r3wb Hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this model seem extra noisy to anyone? Or is it pretty standard?

Asked 3 years ago by Shel.

• A:Answer Yes it definitely has a noticeable humming sound. Louder than our previous.

  Answered 3 years ago by SusieQVerified Purchase

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Q: QuestionDoes this model have zero clearance hinges? Any idea on minimum side space for doors to open?

Asked 3 years ago by ndpurgat.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black

• A:Answer Hi,ndpurgat. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side to allow the doors to swing open. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionMy Whirlpool WRS571CIHZ00 refrigerator does not have a reset filter button. Mine has a “Meassured Fill” button where the filter reset should be. How do I reset the “Replace Filter” indicator light?

Asked 4 years ago by Henry.

• A:Answer Hi Henry, we apologize for the confusion. For your model, you can reset the filter status light by pressing and hold Light and Ice Type buttons for 3 seconds. The status light will turn off when the system is reset. You may find that located on page 15 of the Owner's manual, last entry on the right side of page. Here is the link to the document. https://bit.ly/3t5r3wb

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhy would one of the wire racks in the freezer be shorter than the others

Asked 4 years ago by Dave.

• A:Answer Not sure but it is. Must be a clearance issue based on something else.

  Answered 2 years ago by thejudgeVerified Purchase

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