Questions & Answers

Q: QuestionThe front of my dishwasher seems to have dribbles and smears that won’t wash off. What’s the secret to cleaning that surface? Thanks. Jen

Asked 6 years ago by Jen.

• A:Answer Hello Jen, https://www.bestbuy.com/site/searchpage.jsp?st=affresh+stainless+steel+&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys Best cleaner in the business.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a way to run a 2nd rinse cycle only after the normal cycle completes?

Asked 5 years ago by Nicky09.

• A:Answer Hello Nicky09! Unfortunately, there is no rinse option.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWe just purchased a house and the dishwasher; whirlpool quiet partner I, isn’t draining. Do you know if this is common with this dishwasher and any idea what we can check Thank you

Asked 6 years ago by Vicki.

This question was asked about the related product: Whirlpool - 24" Front Control Built-In Dishwasher with 55 dBA - White

• A:Answer Vicki, we're sorry to learn that your Dishwasher isn't draining. You will want to press the cancel button and ensure there isn't anything inside blocking the drain. If further assistance is needed, please contact Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI have this dishwasher and have the same problem with having to towel dry my dishes. Where do I put the rinse aid? I have looked in the book & it says to add rinse aid but it doesn’t say where to put it. Can someone please help?

Asked 6 years ago by Anonymous.

• A:Answer The rinse aid dispenser is located on the door next to the detergent dispenser. You will need to turn the circle until the cap comes off and then add your rinse aid. Once the indicator shows full, you will want to replace the cap. We hope this helps!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questiondoes this dishwasher offer a 1/2 hour quick wash?

Asked 7 years ago by Timothy.

This question was asked about the related product: Whirlpool - 24" Front Control Built-In Dishwasher with 55 dBA - White

• A:Answer No, this unit only has the following wash cycles: 1- hour wash, heavy, and normal.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a brand new dishwasher. Heavy wash and heated dry. I still have to dry my dishes with a towel!!!! What’s up with that?

Asked 7 years ago by Gail.

• A:Answer Hi Gail, for best drying performance we do recommend using a rinse aid like Jet Dry. If you are currently using a rinse aid, you may need to consult your Use and Care Guide to make adjustment to your dispenser to increase the amount released.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionCan I use liquid detergent or liquid pods

Asked 1 year ago by Malik.

• A:Answer Hello, It is recommended to use high-quality tablets or packs for convenience and improved performance in your Dishwasher, model WDF331PAHS. Please see the Use and Care Guide for additional information. https://tinyurl.com/5fjpkdjf Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionMy dishwasher doesn't drain all the water and it smells. It's new, have only ran it 5 times and it keeps standing water. What can I do?

Asked 2 years ago by Chris.

• A:Answer Hello Chris! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionMy dishes don’t seem to be getting clean there’s always spots on them what is the best temperature to use when cleaning heavy dishes I put it on heavy/normal wash 1 hour, Heat dry /Hight temp. Still has a film on them ? Even use jet dry ? Thank you Rob

Asked 3 years ago by Mack.

• A:Answer Hello Mack, For best results, the water should be 120°F as it enters the dishwasher. Loads may not wash as well if the water temperature is too low. Water that is too hot can make some soils harder to remove and cause certain detergent ingredients to not function. We hope this works out for you.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this dishwasher have a sprayer under the bottom rack??

Asked 3 years ago by Comeswithhome.

• A:Answer Hello Comeswithhome! Yes, this model has a sprayer under the bottom rack. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionthe description says tall tub? How tall is dishwashr?

Asked 3 years ago by Anonymous.

• A:Answer Hello! The height of this model is 34 1/2 inches. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a way to lock the dishwasher so my toddler stops pushing the buttons multiple times a day?

Asked 4 years ago by Anonymous.

• A:Answer To lock the control you would need to press the 4 hour delay button for 3 seconds. Please visit https://bit.ly/3as72bU and refer to page 9 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes it have a heating element for the heated dry option, or is it condensation heating?

Asked 4 years ago by Tallmama.

• A:Answer Hi Tallmama, this unit uses heat to dry the dishes and therefore uses an element.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs the top rack adjustable so you can move it up and down to fit taller items?

Asked 4 years ago by Tallmama.

• A:Answer Hi Tallmama, the top rack on this doesn't adjust up or down, however stemware will fit in the top rack, the bottom rack also has fold down tines so you can more easily place larger and taller items.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs the top rack adjustable?

Asked 4 years ago by Tallmama.

• A:Answer Hello Tallmama, the upper rack of the WDF331PAHS is fixed and not adjustable, thank you for your interest, we hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWill it dry my dishes??? I don't want to use any drying aids. It say's heat dry so will it dry the dishes or not? Some revues say they don't dry.

Asked 4 years ago by Joe.

• A:Answer Hello Joe, It is recommended to use Rinse Aid to make sure the dishes are dried properly. Not using rinse aid could cause the dishes to still come out wet. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionAre there adjustable legs? If there are legs can they be removed? I need to get the dishwasher at least 1/2 inch lower to fit under the counter.

Asked 4 years ago by Joe.

• A:Answer Hi Joe, The Minimum Height this unit can go is 33 1/2". We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI am looking for a 24in dishwasher that has a top on it since I am moving a set of drawers to install a dishwasher. There has never been a dishwasher in my house before. So I need a counter top type top. Any ideas?

Asked 4 years ago by Moore.

This question was asked about the related product: Whirlpool - 24" Front Control Built-In Dishwasher with 55 dBA - White

Q: QuestionDoes this model have a food disposer or is there a filter that needs to be cleaned?

Asked 6 years ago by Fridge.

• A:Answer Jm, on model WDF331PAHB there is a removable filter that will need to be cleaned regularly. The instructions on how frequently to clean the filter is located in the Use and Care Guide. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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