A:Answer Vicki, we're sorry to learn that your Dishwasher isn't draining. You will want to press the cancel button and ensure there isn't anything inside blocking the drain. If further assistance is needed, please contact Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!