Questions & Answers

Q: QuestionIs this Direct Drive??

Asked 4 years ago by BruceW305.

• A:Answer Hi BruceW305. This Whirlpool® Laundry Center is not a direct drive.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am looking for a rough in elevations of the front side and back so I can rough in the appliance area.

Asked 4 years ago by Anonymous.

Q: QuestionDear Sir/Madam Have just received our new WHIRLPOOL WET4027HW but had to separate the old washer and dryer to permit removal down our narrow stairway. My question is ‘can the new WET4027HW be separated to permit easier installation?’ REGARDS

Asked 4 years ago by MickyG.

• A:Answer MickyG, we cannot recommend separating this Laundry Center to avoid any possible damage. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am interested in this washer/dryer combo. When will it be available for delivery to 08721 my area? I am in need of a washer badly and my parents have always had whirlpool products because they are number 1.

Asked 5 years ago by Jodi.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionVoltage 120 or 240 to run it? And how much are the cables and hoses to drain and fill or does everything come wit it like it should?

Asked 5 years ago by SlushMacmanus88.

Q: QuestionWe just purchased this stacked unit, and during the first two dryer loads, the dryer vent “ate” the Bounce fabric softener sheet each time - is this “normal?” Also, while the lower washer unit sits still while the dryer is on, the top dryer unit sways.

Asked 5 years ago by VioletNC.

• A:Answer VioletNC, we're; sorry to hear about your experience. We recommend checking to ensure the lint screen is installed correctly and is clean. You will want to ensure the stacked laundry center is leveled. If further assistance is needed please contact Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondimensions?

Asked 5 years ago by buck.

• A:Answer Hello buck! The dimensions on this model are: Depth 32 7/16", Height 75 1/2", Width 27 1/4", and Depth With Door Open 90 Degree 47 15/16".

  Answered 1 year ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need two separate electrical connections?

Asked 5 years ago by YoungGrandma.

• A:Answer Hello YoungGrandma! No, you would only need one electrical connection. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the depth of the unit with the dryer door open?

Asked 6 years ago by Beachgal.

• A:Answer The depth is 47.94'' with the door open 90°.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laundry machine suitable for 2nd floor? will this vibrate the building/shake the building? LG front loader seem ti vibrate and cause shake to building during high speed spin.. will this cause vibration?

Asked 6 years ago by tom.

• A:Answer Very little vibration!

  Answered 5 years ago by Ruby

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen not in use, can the lid of the washing machine stay open?

Asked 6 years ago by CMS.

• A:Answer Hello CMS, we recommend that you always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

  Answered 6 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: Questionwhat are the measurements

Asked 7 years ago by jackrabbit.

• A:Answer jackrabbit, the product dimensions: Depth(IN,inches) 32 7/16 Height(IN,inches) 75 1/2 Width (IN,inches) 27 1/4 Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI certainly hope you plan to fix that listing then because you have that model advertised incorrectly.

Asked 7 years ago by Michele.

Q: QuestionIn my research, I show this model, WET4027EW, as being 2.5 cu ft with only 8, not 9 wash cycles. Model WETLV27HW is 3.5 with 9 cycles. Am I wrong?

Asked 7 years ago by Michele.

• A:Answer Hi Michele, WET4027EW is 2.3 cubic feet with 8 wash cycles. WETLV27HW is 3.5 cubic feet and has 9 wash cycles. We hope this helps!

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWater level was low from day one; but now, the washer is stuck on rinse cycle and the drain pump is pumping nonstop. Can you, please help?

Asked 4 years ago by JamesG.

• A:Answer What voltage is it?

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI’m just curious how someone 5’2” see control knobs that sit at around 6’?

Asked 6 years ago by Sk.

• A:Answer Not for sure the ? About 52 - but I am 5 ‘2 and I see the knobs fine.

  Answered 6 years ago by ExcellentVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI am on a septic system and need to be cautious of water output. At the maximum output, how much water will this unit use? Thanks....Barks

Asked 6 years ago by Barks.

• A:Answer Hi Barks, on the new units it can be around 20 to 30 gallons.

  Answered 6 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (3)ReportAnswer this question

Q: QuestionIs the dryer 120 or 240 volt?

Asked 1 year ago by Dude.

• A:Answer Hello Dude. Please visit http://tinyurl.com/mrykdz9j and refer to page 10 for the electrical requirements for this model Dryer. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionHow many gallons of water are used in the highest level of wash? I like LOTS of water per load. Please answer as soon as possible. Thank you.

Asked 6 years ago by Lanny.

• A:Answer Lanny, on model WET4027HW, there is an automatic load size sensing technology. The washer will determine the amount of water by the load size and selective cycle/option. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (4)ReportAnswer this question