Questions & Answers

Q: QuestionI buy one of those and it didn't have any power..

Asked 7 years ago by JCruz.

• A:Answer Jcruz- We are very sorry for the inconvenience. Feel free to reach out to us at 1-800-253-1301 8-8 EST M-F 8-4:30 Sat. We will be happy to get this taken care of for you!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I get replacement filters for ductless models?

Asked 7 years ago by Kelly.

• A:Answer Hi Kelly, we suggest https://www.whirlpoolparts.com/ for genuine Whirlpool parts.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionCan a charcoal filter be added or used?

Asked 8 years ago by Jac.

This question was asked about the related product: Whirlpool - 30 inches - Recirculating - Under cabinet Range Hood - Black

• A:Answer Yes mine came with one inside when I purchased it.

  Answered 6 years ago by RandyVerified Purchase

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Q: QuestionDoes the fan exhaust downward toward the range or does it exhaust upward?

Asked 8 years ago by Anonymous.

• A:Answer The fan exhaust upwards.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI have an island stovetop in the middle of my kitchen. Can I use this unit and mount to ceiling?

Asked 8 years ago by Annie.

• A:Answer No this item would look and work better mounted under cabinets and against the wall

  Answered 7 years ago by DNSSRVerified Purchase

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Q: QuestionDoes this unit blow out the top towards cabinets?

Asked 8 years ago by C.

This question was asked about the related product: Whirlpool - 30 inches - Recirculating - Under cabinet Range Hood - Black

• A:Answer The unit can be set up either way

  Answered 7 years ago by JuniorVerified Purchase

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Q: QuestionIs installation (hard-wired) part of the delivery? Thanks

Asked 2 years ago by Anonymous.

• A:Answer No its not. But it's fairly easy if you know how to install a light switch. If not you need to find an installer that knows electrical.

  Answered 1 year ago by Rockstar

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Q: QuestionWhat is the distance between the back of the range hood and the top vent opening? I would be installing under a 12" cabinet and want to make sure that the exhaust vent is not blocked by the cabinet. Thank you

Asked 4 years ago by Log.

• A:Answer It's about 12 5/8" to the first set of vent holes.

  Answered 2 years ago by JerryBVerified Purchase

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Q: QuestionWired to old hood's wires and fan is not working at all. Light works but no fan. I unhooked and wired back to old fan to see if I did it right and old fan still works. There's only 2 wires. Am I doing something wrong or is this item defective?

Asked 8 years ago by Debodel.

• A:Answer this item must be grounded therefore you need 3 wires unless you ground item it will not work

  Answered 6 years ago by mytvVerified Purchase

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Q: QuestionHow do I measure for this range hood other than width? Do I need to measure front and back of the ceiling exhaust went? Thank you

Asked 8 years ago by Anonymous.

• A:Answer Just measure the width that's it..

  Answered 8 years ago by VictorVerified Purchase

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