Questions & Answers

Q: QuestionDoes this Whirlpool Washer have a matching dryer?

Asked 4 years ago by Bally.

• A:Answer Bally, the matching gas Dryer is WGD5000DW and the matching electric Dryer is WED5000DW. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you restart after a power outage

Asked 3 years ago by Susan.

• A:Answer Hello Susan, you may need to unplug or shut off at the breaker for a complete minute to reset the appliance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThere is a lot of lint on the clothes when the wash cycle is completed. Is there a way to prevent lint being on the clothes after they are washed ?

Asked 4 years ago by Keni.

• A:Answer Hello Keni. These Washers spin at incredibly high rates, therefore materials that typically shed lint can do so abundantly and then the lint sticks to detergent residue. This causes it to transfer to our dark clothes. Cleaning cycles are great, but you also need to wipe down the drum after washing things like towels and socks. This will help remove excess lint.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionmy waher will not unlock suppose to unlock when cycle is done but it didnt unlock how do I get it open?

Asked 4 years ago by msbueno.

Q: QuestionTotal amp used

Asked 4 years ago by Julian.

Q: QuestionI see this machine is unavailable, when will it be available??? and how long will I have to wait???

Asked 4 years ago by Frustrated.

Q: QuestionHow long is the standard wash cycle on this model?

Asked 4 years ago by SarahG.

• A:Answer Hello SarahG, The base, or default, time for a normal cycle is 43 minutes; 56 if you select an extra rinse. The run time can vary a bit dependent on things like: 1) If the machine has to add more water during the wash cycle, it will add on some time. This can happen with things like terry towels and comforters, which absorb a lot of water. 2) If the spin cycles have to be slowly ramped up in speed, due to balance issue, a bit more time goes on the clock. Just use 45 minutes as a rule of thumb. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you clean lint and drain filter on this model

Asked 4 years ago by Anonymous.

• A:Answer This washer does not have a lint and drain filter that needs o be cleaned.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan you open the lid during a cycle?

Asked 4 years ago by Amy.

• A:Answer Amy, the washer will lock when the cycle starts. You are able to pause the cycle and the lid will unlock.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes it have a fabric softener dispenser?

Asked 4 years ago by Cyndi.

• A:Answer Yes, it has a fabric softener dispenser.

  Answered 3 years ago by Mari

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Q: Questiondoes this have a deep water level

Asked 4 years ago by Capp.

• A:Answer Yes it does, but the machine is terrible. The deep water fill doesn't even fill to the top

  Answered 4 years ago by veb123

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Q: Questionhow does the washer mix incoming water for the selected temperature? Our well water is very cold, I have to flip from warm to hot several times while the tub is filling in our old washer, as 'warm' is room temperature.

Asked 5 years ago by Button.

• A:Answer Button, the cold and hot water lin will turn on at the same time to add cold and hot water together.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs this model available in a larger capacity, like 4.8 or 5.2?

Asked 5 years ago by Josette.

• A:Answer Josette, this Washer does not come in a larger capacity. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan u wash a queen comforter in this

Asked 5 years ago by Anonymous.

• A:Answer Hello! This model does have a lot of space, however, materials and thickness can vary with bedding. We would recommend following the manufacturer's instructions on the bedding and if placed in the unit to not overload. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questionhow do I get hot water in the washer

Asked 4 years ago by mickey.

• A:Answer Hello mickey. Please make sure the hot water is connected to the Washer. Depending on the cycle that is selected, the Washer will add both hot and cold water to get to the desired temperature.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere do you put in liquid detergent?

Asked 4 years ago by momoftwins.

• A:Answer Hello momoftwins, the fabric softener dispenser is located on the opening on the top of the agitator. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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